1,338 Illinois Used Car Service Centers

Quick response to issue and great communication. - lwilliams31

Quick response to issue and great communication. Clean when care was brought back Thanks Doug

Excellent service, very nice and friendly person. - Barbara

Excellent service, very nice and friendly person. He was very helpful. He was the best! Excellent!!

Very good customer service and I appreciated the time he - Veronica Washington

Very good customer service and I appreciated the time he spent on applying my front plate to my car.

Hello all I have my SUV back and I could not be more - shimorgan8

Hello all I have my SUV back and I could not be more pleased 😄.... Thanks Jillian for going the extra mile !!

Amazing customer service, patience is top tier, knowledge - HOSKINSRAVEN

Amazing customer service, patience is top tier, knowledge and helpful during entire process. Christian has amazing service and listens to customer concerns in regards to making customer experience better and more efficient.

I didn't have an appointment. - Sevenzander82

I didn't have an appointment. I had an emergency breakdown. Kevin checked and made sure the parts were in stock. Brandon was able to get me worked in and back on the road that day. The shuttle driver was very nice and was able to get me to work on time. Everyone there in parts and service was so nice. I recommend them to everyone I know.

The services was excellent everything was done Mr. - ANDREWSJAMES158

The services was excellent everything was done Mr.Josh greet at the me were to park park my car then he explained my problems and told me how much it well cost me

I was only in for an oil change on my 2018 Tahoe, however - kgoluszka

I was only in for an oil change on my 2018 Tahoe, however Kyle was courteous and informative. He advised me of a clicking noise in my rear brakes. We couldn't pinpoint the issue, but at least I'm aware of it now. As far as the service itself, it was taken care of quickly and professionally.

From drop off to greeting to work completion, I had a - louk11

From drop off to greeting to work completion, I had a very positive experience. Courteous and friendly interactions with staff.

Outstanding service with professional staff. - acdelgado23

Outstanding service with professional staff. The dealership was able to accommodate me with a loaner. Great experience.

Always responds to my calls. - doe628

Always responds to my calls. Treats me respectfully. Always courteous both in sales and service. Mallory has been more than accommodating and answers all my questions. Great sales person. Doris Kilkenny

Jeff has been so very helpful in keeping my two "vintage" - Bradley J Gilbaugh

Jeff has been so very helpful in keeping my two "vintage" Lexuses road worthy and going strong. He is more than a service manager and has become a friend over the years. I will stick with the Lexus brand as long as he continues to work for Anderson Lexus--that is how much his employment at Lexus means to me! Thanks for all that you do Jeff!

In and out in under one hour which was great but they did - pjoschko

In and out in under one hour which was great but they did not wash my vehicle.

I didn’t believe in dealerships in the past. - 1981chrismac

I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick.

Colin provided outstanding service and provided me with a - MAM125

Colin provided outstanding service and provided me with a quote on only the work I requested without trying to sell me additional services.

Peter was so helpful. - Jennifer R

Peter was so helpful. The only problem I had was when I scheduled the appointment for service the young lady misquoted my 60000 mile service for about $282. I kept telling her that didn't sound right. When I got to the dealership I found out she basically scheduled a high end oil change. I wish the dealership had done something to compensate me for the misinformation.

Excellent experience at service department getting my - James

Excellent experience at service department getting my vehicle serviced. Highly recommend Service Rep Jenny Suarez who kept me informed of the status of my vehicle.

Awesome service! - sotomw

Awesome service!!! Every dealership person was very nice and attentive They went out to their way to make us feel comfortable and at home

I liked my service . - 22-baleful-gold

I liked my service . I didnt have any problem .Darek my service attendant kept me informed on my service and up and coming services I need.

The staff is friendly and always generous about handling - Sharelle Campbell

The staff is friendly and always generous about handling things in a timely manner, thanks for all that you do!

Helpful and easy to work with. - NORB.MAST

Helpful and easy to work with. Performed well and the vehicle was in great shape for pickup.

Excellent service on the seat-belt issue for our Nissan - RLJULATON

Excellent service on the seat-belt issue for our Nissan Sentra. Thank you so much for your help Hector!

General manager is an excellent person to deal with along - bubby53c

General manager is an excellent person to deal with along with the office manager. The whole office team are wonderful people nice courtesy A+ all around

Cayla was very helpful and informed me how long it will - ttayag@astound.net

Cayla was very helpful and informed me how long it will take for the car to be serviced. I needed an oil change and tire rotation.

Always professional, knowledgeable and straight forward. - Edwardj

Always professional, knowledgeable and straight forward. No surprises. Thank you for being on top of things 👍🏼

It was busy when I arrived for an appointment. - Ileana R

It was busy when I arrived for an appointment. It took a little to check-in, but worth it. Great advisor, very thorough, and does not give off a busy, rude, or pushy tone. He was able to help me get the services needed on my car, and took his time to work with me. I appreciate the way he was admittedly trying to have his customers taken care of in a timely manner by communicating with his team. Thanks Alfonso!

Alan is an excellent service consultant. - Anahid

Alan is an excellent service consultant. He is knowledgeable, reliable, and always courteous and respectful. Car repairs can be costly and annoying, but he helps get yours efficiently serviced as smoothly and quickly as possible.

On March 31, I brought my Jeep in for an oil change, - kwmoore1

On March 31, I brought my Jeep in for an oil change, Michael in service was wonderful to work with. I was in and out quickly.

Mohammed was very helpful! - gina

Mohammed was very helpful! He was kind and knowledgeable, didn’t feel rushed. I absolutely recommend!

Irving from service center was very helpful and nice. - sweet22ls

Irving from service center was very helpful and nice. He always gave us updates about our car.