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Herberto Delgado
Herberto Delgado at Volkswagen of Downtown Chicago
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Herberto Delgado

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.9
248 Reviews
4.9

248 Reviews

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248 Reviews of Herberto Delgado

June 08, 2024

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Excellent service and great staff, we will be back again for our next required service. More

by dellskingan
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Recommend Dealer
Yes
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Jun 09, 2024

Volkswagen of Downtown Chicago responded

We are very happy to hear Herberto and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 04, 2024

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This is my third VW at this dealership. I have found the staff very professional. I worked with Jon Oomans and he answered all my questions and concerns and made the process very smooth and More

by albertoferrari
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec, Jonathan Oomens , Matthew Bogdan

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Jun 04, 2024

Volkswagen of Downtown Chicago responded

Alberto, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jonathan and our team. Please don't hesitate to let us know if we can be of further assistance.

June 04, 2024

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Best service I have ever had by the writer and workmanship. Work done properly and on time. More

by KRUZENRIQUE
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Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec, Kelia House, Aaron Austin, Fred Borek

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Jun 05, 2024

Volkswagen of Downtown Chicago responded

Enrique, Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

June 04, 2024

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They are serious and competent about what ever they do when it comes to jobs related and on time More

by JQUAINOOO
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Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec, Aaron Austin, Fred Borek

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Jun 04, 2024

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Downtown Chicago, we look forward to having you as a valued customer for many years to come!

May 28, 2024

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You are best ,because you are Volkswagen of Chicago. Thank you again.you are the best More

by DZEVADKUDUZOVIC
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Yes
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May 29, 2024

Volkswagen of Downtown Chicago responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 25, 2024

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I will use Downtown VW when my CC needs its next service. Team did a great job. More

by TPRENZNO
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Recommend Dealer
Yes
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May 29, 2024

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Downtown Chicago, we look forward to having you as a valued customer for many years to come!

May 17, 2024

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I came in because the light bulb over licence plate was out and indicator light present.. I paid $425 to run diagnostic and replace bulbs. But socket needs changed and then they wanted another $375 to f More

by SUEFUERST1
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Recommend Dealer
No
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May 18, 2024

Volkswagen of Downtown Chicago responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind, please reach out to Fred Borek at 312-628-4848 so that we may address your concerns. Thank you!

May 02, 2024

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Heriberto took the time out to follow up with the service tech working on my tire. He made sure they resealed it when reinstalling the tire to make sure no leaks would happen. Thanks for taking care of me More

by Lisa
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Recommend Dealer
Yes

Other Employees Tagged: Costa

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May 02, 2024

Volkswagen of Downtown Chicago responded

Lisa, Thanks for sharing about your experience with Volkswagen of Downtown Chicago. Herberto and our team appreciate your business and hope to see you again soon!

April 27, 2024

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The service is always good at this location. My rep solved my problem quickly and easily. More

by BRANDONVHILL
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Auzi Wallace

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Apr 29, 2024

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, Brandon, and we hope to see you again!

April 13, 2024

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My Service Advisor provided exceptional customer service and the work done on my car was top quality! More

by davehanson
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Recommend Dealer
Yes
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Apr 14, 2024

Volkswagen of Downtown Chicago responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Dave, and don't hesitate to let us know if we can be of further assistance.

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