Castle Chrysler Dodge Jeep RAM of Naperville - Service Center
Naperville, IL
248 Reviews of Castle Chrysler Dodge Jeep RAM of Naperville - Service Center
Great customer service provided by the Team. Kayla was very helpful and I appreciated the shuttle home instead of waiting a few hours for the service on my jeep. Kayla was very helpful and I appreciated the shuttle home instead of waiting a few hours for the service on my jeep. More
Nice showroom and great facility. Service was fast and professional. Walk in with no appointment and service was done within 1 hr. Thanks Kayla Jones!!! Service was fast and professional. Walk in with no appointment and service was done within 1 hr. Thanks Kayla Jones!!! More
Fair price. Knowledgeable, informative and attentive staff and service. They won back a customer they lost under the prior dealership ownership Knowledgeable, informative and attentive staff and service. They won back a customer they lost under the prior dealership ownership More
Excellent service. Looked at everything I ask them to look at. Very professional and helpful staff. Looked at everything I ask them to look at. Very professional and helpful staff. More
Chris in parts was very helpful and polite while servicing my vehicle. My car was in and out with no problems. servicing my vehicle. My car was in and out with no problems. More
Brought my car in at 7:00 AM for a recall and was told it would take all day, and no loader available. At 3:00 PM received a call saying my car would not be ready that day, so I asked for a loader. After bei would take all day, and no loader available. At 3:00 PM received a call saying my car would not be ready that day, so I asked for a loader. After being on hold for 10 minutes I was told the mechanic would stay and finish the job. He did and the car runs fine with no problems. I wish they would have told me before I brought the car in, what it was and how long it would take. More
Rachel in service is great to with with. Rachel kept me updated throughout the process. Rachel is making sure they figure out the issue and get it resolved. Outstanding customer service! Rachel kept me updated throughout the process. Rachel is making sure they figure out the issue and get it resolved. Outstanding customer service! More
I visited here for my pickup truck oil change, and their service I received from Anthony was one of the best I experienced. His prompt and continuous follow-up and his kind manner made me very satisfied wit service I received from Anthony was one of the best I experienced. His prompt and continuous follow-up and his kind manner made me very satisfied with all services that I received from this dealership. More