167 Illinois Ford Dealers

Well let me tell that jack Schmitt took the Grinch out of - Phillip

Well let me tell that jack Schmitt took the Grinch out of my Christmas. I bought used truck from them a month ago. With two weeks of owning it I had moon roof issue. Nothing that the dealership or I could see ahead of time. I thought great another used car that I am going to take it the shorts on. I called Amanda Jackson and she worked with her new car manager Alex. They also worked with Jr the used car sales manager and had me bring it in. Let me tell you this no ordinary dealership they made my heart grow three times for this dealership. They are doing everything to make this right. If you want to feel like you are dealing with good honest people go to Jack Schmitt Ford. These guys are amazing people. See Amanda Jackson she will take care of you no hassles. Her managers Alex and JR are good solid people as well. Thanks again for making believe in a dealership again!

I'll share my experience and perspective. - BoDo14

I'll share my experience and perspective. Purchased a 2024 F150 Lariat. During the finance process they messed up the city, zip and county on the registration during the plate transfer. Also had the wrong address info on the tax form as well. After driving to work for the first time I came out in the evening to see one of the DRL lights around the fog light not working (on a brand new truck). Service looked at it the next day and asked if I had a mouse problem because they found a chewed wire. I informed service I had reviewed pics of the truck on their lot the night of the test drive and the light is out. So he then acknowledged it at least happened on their lot. The wire to me did not look chewed. Also, where's the quality control? Service also confirmed Brake Plus was not installed on the truck, but it's a dealer installed option I had to pay for worth hundreds of dollars. I tried to talk with someone about this but they had me sit for half an hour before I walked out. I've tried to contact the GM and he has not responded. This cost me approximately 140 miles round trip, 12 hours of PTO at work and not to mention the hundreds of dollars they took from me for an option that was never installed.

The mechanic was very through and he sent me a video of - Ray

The mechanic was very through and he sent me a video of the scratches on my auto bumper that could affect the sensor performance.

Very helpful and very responsive. - Brian

Very helpful and very responsive. I ended up purchasing elsewhere, but would recommend this dealership to others.

Christine made buying the car easy! - Carla

Christine made buying the car easy! Willing to work with us on all aspects. Was actually a fun experience with everyone there. Will definitely send others there and will go there first to purchase our next vehicle. Took our Escape home the same day.

Bert Abdullah was a pleasure to work with. - Rleon10

Bert Abdullah was a pleasure to work with. Everyone involved in the transaction was very transparent and accommodating.

Purchased a used 2021 Ford Ranger from this dealer about - IllinoisRoger

Purchased a used 2021 Ford Ranger from this dealer about a month ago. Have had a couple of issues with the truck. First the passenger front windows stopped working and then a couple of weeks later the check engine light came on. Service department has been great! They replaced the window motor for free and repaired the EGR system under the extended warranty I purchased when I bought the truck. I live 30 miles from the dealership and both times they picked up and returned the truck to my home. Fantastic service!

No pressure sale. - Jim

No pressure sale. Easy to deal with and very fair pricing. Great selection. Very clean facility.

Easy to schedule appointment, fast service, no surprises. - Oldtrux

Easy to schedule appointment, fast service, no surprises. Easy to schedule appointment, fast service, no surprises.

The sales experience was good, however, I had an issue - Dtomaras4

The sales experience was good, however, I had an issue after the purchase of a brand new car that I became aware of the next day. I left multiple messages for the GM and getting a return call was impossible. The sales manager and sales person had no desire to try to resolve the issue after they had my money. I will not purchase another vehicle from this dealership. It's important to know that when there is an issue that management actually cares enough to return a call.

Carm and Amen are the best people in the Car business. - Trottman150

Carm and Amen are the best people in the Car business.My family has been going to Westfield Ford for years and will continue because of the way we are treated.

Had not used the pickup and deliver option before. - Dwegs60

Had not used the pickup and deliver option before. I called, to set it up. They text me on the day and picked my car up. I was called to let me know what was needed. My car was returned and I paid for the service. I was more than pleased with the service provided. The staff was helpful and friendly! Thank you Gallery Ford.

This for dealership is very transparent and very nice - Lubana00046

This for dealership is very transparent and very nice vehicles and Adam Salesman. He really help me out. I’m really happy with my car easy to deal with them. Make sure all visit the dealership.

We have bought several vehicles at Holzhauer through the - caroljkirchoff

We have bought several vehicles at Holzhauer through the years and have always had Jaci Hood for our sales person. We would not consider dealing with anyone else but Jaci. She always gets the best solution for us in what we are looking for and is a great negotiator! We think she is a great sales person. The Kirchoffs

Everyone was so helpful especially Doug Hall and Ruben - Lori

Everyone was so helpful especially Doug Hall and Ruben Reyes the finance Manager. I will definitely pass the word on to friends and family.

The negotiations were easy and no messing around. - bigob99

The negotiations were easy and no messing around. I appreciate that. Also what you saw online was what you got.

We had a pleasant experience dealing with salesman Allen - Jeff

We had a pleasant experience dealing with salesman Allen Friello. He was helpful and didn't pressure us to purchase. 12/2023

Recently purchased a new p/u truck from Willowbrook Ford. - Ray

Recently purchased a new p/u truck from Willowbrook Ford. The process was easy and very smooth. The team of Andy Ricci and Matt T. were thorough, and professional.

My experience with service today was nothing short of - Con.peterson

My experience with service today was nothing short of excellent!! Between Steve in service and Rick the general manager I left 100% satisfied! 🙂

I completely disagree with all the keyboard Karen's on - don

I completely disagree with all the keyboard Karen's on here. I had a fantastic experience with Dixon Ford/VW. I will definitely be back!

Best truck buying experience ever! - LisaC

Best truck buying experience ever! Super nice internet, sales and financial staff! Easy, fast excellent service!

I recently purchased a preowned Ford Escape My salesman - Bob

I recently purchased a preowned Ford Escape My salesman was Brandon. He was professional and very knowledgeable. I highly recommend him and the dealership.

Just picked up our new Bronco! - J. Weeks

Just picked up our new Bronco! Wonderful customer service from start to finish. Dan, our sales guy, made working from out of state a breeze (including working on our trade in value.) Cedrick was thorough & worked hard to complete our transaction electronically ahead of time, so our in person closing ran smoothly. The front desk staff was so welcoming! Sean even took time to talk to us about our experience dropping our kid off at college… really genuine folks at Kunes Sterling. We would highly recommend working with them, and hope to again in the future. Class acts.

Bailin is AWESOME! - Patti Hansen

Bailin is AWESOME!! Super informative and his customer service and follow up/follow through is second to none! I wanted a very specific vehicle with specific bells and whistles; though it was not on their lot, he quickly found it for me, and had it brought to the dealership! Dillon in finance is AWESOME (don't be fooled, he loves to smile and laugh when business is concluded!). I dealt directly with these two guys. Everyone at the dealership is very friendly and will have a conversation with you. I feel safe and will happily work with Kunes, Mt. Carroll, in the future! Stop in and give Buddy, the dealership mascot, a scratch on the head!

Consistent great service ! - Gloria & Michael

We've been taking our 2009 Honda CRV to Fairway Ford Lincoln Service Department, Freeport, Illinois for the past 7 years, for oil changes and regular maintenance. Their Service Department consistently gives excellent service, along with very fair prices. Most recently we had the Honda in for an oil change and to check out a rattling noise coming from beneath the car. This team thoroughly investigated and found the heat shield was making the sound and needed to be replaced. Problem solved. Thank you to Jordan, Brandon and Patrick for your good service and willingness to accommodate our schedule.

had a very nice experience at star ford don drysdale was... - schmidgall7

had a very nice experience at star ford don drysdale was great to deal with on my ford pick up. would recemend star ford to anyone mike

ALL the employees we met at Shimmer, while searching for... - lphilli49

ALL the employees we met at Shimmer, while searching for a vehicle we’re very kind and helpful. We feel they bent over backwards to meet our needs. It ended up that we did not purchase a vehicle from them. However, this was more due to the distance of the dealership from our home.

Sales agent (Daryl Nelson) was easy to work with and - drj3757

Sales agent (Daryl Nelson) was easy to work with and reviewed a great number of SUV’s on the family of dealerships master list with me over the phone then had the desired ones ready for me to drive. Service after the sale was what really impressed me.

I have not had a car for 28 plus years; so It is crucial - rbtlehrman7

I have not had a car for 28 plus years; so It is crucial that a car with an economical size with all the features is quite important to me. I would prefer to get a used car with the economical requirements that are needed for my needs.

I had a good experience with Sexton Ford. - Linda

I had a good experience with Sexton Ford. Our salesman Gage was hot behind the scenes to help meet my price and needs in purchasing a used bronco, Gage did such a great job I would recommended him to any one looking to buy a new vehicle. 👍🏻