167 Illinois Ford Dealers

This was the best car buying experience of my life and - foleyts1970

This was the best car buying experience of my life and they now have me for customer forever. Amanda was so professional and helpful. There was no high pressure and she made the car buying experience fun!

I'll share my experience and perspective. - BoDo14

I'll share my experience and perspective. Purchased a 2024 F150 Lariat. During the finance process they messed up the city, zip and county on the registration during the plate transfer. Also had the wrong address info on the tax form as well. After driving to work for the first time I came out in the evening to see one of the DRL lights around the fog light not working (on a brand new truck). Service looked at it the next day and asked if I had a mouse problem because they found a chewed wire. I informed service I had reviewed pics of the truck on their lot the night of the test drive and the light is out. So he then acknowledged it at least happened on their lot. The wire to me did not look chewed. Also, where's the quality control? Service also confirmed Brake Plus was not installed on the truck, but it's a dealer installed option I had to pay for worth hundreds of dollars. I tried to talk with someone about this but they had me sit for half an hour before I walked out. I've tried to contact the GM and he has not responded. This cost me approximately 140 miles round trip, 12 hours of PTO at work and not to mention the hundreds of dollars they took from me for an option that was never installed.

Always makes room to get me in for service very customer - Mike M

Always makes room to get me in for service very customer based, from sales to service they are great

Christine made buying the car easy! - Carla

Christine made buying the car easy! Willing to work with us on all aspects. Was actually a fun experience with everyone there. Will definitely send others there and will go there first to purchase our next vehicle. Took our Escape home the same day.

Purchased a used 2021 Ford Ranger from this dealer about - IllinoisRoger

Purchased a used 2021 Ford Ranger from this dealer about a month ago. Have had a couple of issues with the truck. First the passenger front windows stopped working and then a couple of weeks later the check engine light came on. Service department has been great! They replaced the window motor for free and repaired the EGR system under the extended warranty I purchased when I bought the truck. I live 30 miles from the dealership and both times they picked up and returned the truck to my home. Fantastic service!

No pressure sale. - Jim

No pressure sale. Easy to deal with and very fair pricing. Great selection. Very clean facility.

Easy to schedule appointment, fast service, no surprises. - Oldtrux

Easy to schedule appointment, fast service, no surprises. Easy to schedule appointment, fast service, no surprises.

Bert Abdullah was a pleasure to work with. - Rleon10

Bert Abdullah was a pleasure to work with. Everyone involved in the transaction was very transparent and accommodating.

This for dealership is very transparent and very nice - Lubana00046

This for dealership is very transparent and very nice vehicles and Adam Salesman. He really help me out. I’m really happy with my car easy to deal with them. Make sure all visit the dealership.

Carm and Amen are the best people in the Car business. - Trottman150

Carm and Amen are the best people in the Car business.My family has been going to Westfield Ford for years and will continue because of the way we are treated.

Had not used the pickup and deliver option before. - Dwegs60

Had not used the pickup and deliver option before. I called, to set it up. They text me on the day and picked my car up. I was called to let me know what was needed. My car was returned and I paid for the service. I was more than pleased with the service provided. The staff was helpful and friendly! Thank you Gallery Ford.

We purchased a 2021 Ford Expedition Max on 12/20/2024. - walterje720

We purchased a 2021 Ford Expedition Max on 12/20/2024. Our salesman, Julian, was top notch, very knowledgeable, helpful, and accommodating. The whole experience took a turn in the finance area. We met with Michael Mallory, and agreed to add a Vehicle Service Contract for $3,995.00. We paid cash. Once we got home, we noticed that he had added in 2 items that we had never discussed, much less agreed to - Recovr Vehicle Location and theft recovery device agreement, and Paint and Fabric Protection and Limited Warranty Contract for a total of $2,298.00, both of which are not required to purchase a vehicle. We emailed him twice asking for an explanation, which he completely ignored and never responded to. We were very disappointed, as we thought we had a decent rapport with him. We never imagined he would pull a stunt like that. Even worse, we wrote an actual letter to Kevin Gordon, the General Manager, and he never responded either. That just goes to show you that not only do they ignore that type of behavior, they actually condone it. Poor ethics from the top on down. If you buy a car from this dealership, be very careful -- they may try to slip something past you as well. I would have given them zero stars, but the actual sales experience with Julian was excellent. Everything that happened after that was extremely disappointing and frustrating. It smacks of stereotypical sneaky car salesman tactics at best, complete deliberate deception at worst.

I have purchased from this dealership 3 times and each - Margie LB

I have purchased from this dealership 3 times and each time has been a great experience. My salesman Doug Hall is the best and everyone I encountered during are also great!

We have bought several vehicles at Holzhauer through the - caroljkirchoff

We have bought several vehicles at Holzhauer through the years and have always had Jaci Hood for our sales person. We would not consider dealing with anyone else but Jaci. She always gets the best solution for us in what we are looking for and is a great negotiator! We think she is a great sales person. The Kirchoffs

Bill Swanson was polite and professional. - Carlos76hudson

Bill Swanson was polite and professional. Took the time to explain the different options and features of the vehicle.

We had a pleasant experience dealing with salesman Allen - Jeff

We had a pleasant experience dealing with salesman Allen Friello. He was helpful and didn't pressure us to purchase. 12/2023

Recently purchased a new p/u truck from Willowbrook Ford. - Ray

Recently purchased a new p/u truck from Willowbrook Ford. The process was easy and very smooth. The team of Andy Ricci and Matt T. were thorough, and professional.

My experience with service today was nothing short of - Con.peterson

My experience with service today was nothing short of excellent!! Between Steve in service and Rick the general manager I left 100% satisfied! 🙂

I completely disagree with all the keyboard Karen's on - don

I completely disagree with all the keyboard Karen's on here. I had a fantastic experience with Dixon Ford/VW. I will definitely be back!

Best truck buying experience ever! - LisaC

Best truck buying experience ever! Super nice internet, sales and financial staff! Easy, fast excellent service!

I recently purchased a preowned Ford Escape My salesman - Bob

I recently purchased a preowned Ford Escape My salesman was Brandon. He was professional and very knowledgeable. I highly recommend him and the dealership.

Just picked up our new Bronco! - J. Weeks

Just picked up our new Bronco! Wonderful customer service from start to finish. Dan, our sales guy, made working from out of state a breeze (including working on our trade in value.) Cedrick was thorough & worked hard to complete our transaction electronically ahead of time, so our in person closing ran smoothly. The front desk staff was so welcoming! Sean even took time to talk to us about our experience dropping our kid off at college… really genuine folks at Kunes Sterling. We would highly recommend working with them, and hope to again in the future. Class acts.

Bailin is AWESOME! - Patti Hansen

Bailin is AWESOME!! Super informative and his customer service and follow up/follow through is second to none! I wanted a very specific vehicle with specific bells and whistles; though it was not on their lot, he quickly found it for me, and had it brought to the dealership! Dillon in finance is AWESOME (don't be fooled, he loves to smile and laugh when business is concluded!). I dealt directly with these two guys. Everyone at the dealership is very friendly and will have a conversation with you. I feel safe and will happily work with Kunes, Mt. Carroll, in the future! Stop in and give Buddy, the dealership mascot, a scratch on the head!

Consistent great service ! - Gloria & Michael

We've been taking our 2009 Honda CRV to Fairway Ford Lincoln Service Department, Freeport, Illinois for the past 7 years, for oil changes and regular maintenance. Their Service Department consistently gives excellent service, along with very fair prices. Most recently we had the Honda in for an oil change and to check out a rattling noise coming from beneath the car. This team thoroughly investigated and found the heat shield was making the sound and needed to be replaced. Problem solved. Thank you to Jordan, Brandon and Patrick for your good service and willingness to accommodate our schedule.

It's a great dealership and I would love to have to come - wswarn7

It's a great dealership and I would love to have to come back and get another car from.

had a very nice experience at star ford don drysdale was... - schmidgall7

had a very nice experience at star ford don drysdale was great to deal with on my ford pick up. would recemend star ford to anyone mike

ALL the employees we met at Shimmer, while searching for... - lphilli49

ALL the employees we met at Shimmer, while searching for a vehicle we’re very kind and helpful. We feel they bent over backwards to meet our needs. It ended up that we did not purchase a vehicle from them. However, this was more due to the distance of the dealership from our home.

Sales agent (Daryl Nelson) was easy to work with and - drj3757

Sales agent (Daryl Nelson) was easy to work with and reviewed a great number of SUV’s on the family of dealerships master list with me over the phone then had the desired ones ready for me to drive. Service after the sale was what really impressed me.

I have not had a car for 28 plus years; so It is crucial - rbtlehrman7

I have not had a car for 28 plus years; so It is crucial that a car with an economical size with all the features is quite important to me. I would prefer to get a used car with the economical requirements that are needed for my needs.

I had a good experience with Sexton Ford. - Linda

I had a good experience with Sexton Ford. Our salesman Gage was hot behind the scenes to help meet my price and needs in purchasing a used bronco, Gage did such a great job I would recommended him to any one looking to buy a new vehicle. 👍🏻