167 Illinois Ford Dealers

Jay and his crew in the service department go the extra - CLowery

Jay and his crew in the service department go the extra mile! Everything is excellent and if not, they will make sure it is. One of the best if not The Best service departments in the country.

This was the best car buying experience of my life and - foleyts1970

This was the best car buying experience of my life and they now have me for customer forever. Amanda was so professional and helpful. There was no high pressure and she made the car buying experience fun!

Excellent salesmanship with Amanda. - Dennisln

Excellent salesmanship with Amanda. Easy process to buy our vehicle. Would definitely recommend to others.

Sales team were very rude and misleading. - jschildroth

Sales team were very rude and misleading. They did not back there product at all. When asked to resolve my issues. I was met with negativity and a hostility. They never proposed a solution to my problem only criticism and attitude. I feel I was taken advantage of and they unloaded a problem vehicle onto me.

The sales manager worked with me on this transaction, I - pjgniech

The sales manager worked with me on this transaction, I went in with an idea of what I wanted to spend and after a discussion we agreed on a price that was fair to both the dealership and myself.

No pressure sale. - Jim

No pressure sale. Easy to deal with and very fair pricing. Great selection. Very clean facility.

Purchased a used 2021 Ford Ranger from this dealer about - IllinoisRoger

Purchased a used 2021 Ford Ranger from this dealer about a month ago. Have had a couple of issues with the truck. First the passenger front windows stopped working and then a couple of weeks later the check engine light came on. Service department has been great! They replaced the window motor for free and repaired the EGR system under the extended warranty I purchased when I bought the truck. I live 30 miles from the dealership and both times they picked up and returned the truck to my home. Fantastic service!

The Auffenberg Dealer Group is a plaza of new dealerships - New-to-me Honda Owner

The Auffenberg Dealer Group is a plaza of new dealerships and service organizations in Shiloh right along 64, but an hidden gem can be found just a handful of short miles south at the unassuming Auffenberg Ford Belleville. More interesting still is the "Econo Lot" at the very corner of Illinois and Belt. Specializing in budget cars, this was exactly what I needed for a reliable used car for my mom. I am a meticulous searcher - and every car with a lot of miles has its own unique story to tell - but Mike "Wheels" Wheeler humored my search, answered all my questions with precision AND humor, and ultimately helped us with the sale of a used Honda CR-V. It's clear that Mike is important to Auffenberg, and he was central to my excellent experience in buying this car. I'd buy a car from Mike again in a heartbeat.

This for dealership is very transparent and very nice - Lubana00046

This for dealership is very transparent and very nice vehicles and Adam Salesman. He really help me out. I’m really happy with my car easy to deal with them. Make sure all visit the dealership.

We purchased from Willie Crane at Ford of Peoria, - DCF

We purchased from Willie Crane at Ford of Peoria, Illinois a 2025 Maverick Lariat AWD Hybrid. An excellent experience; he made it easy!

Friendly, knowledgeable, great service, great Sales Rep - ckaras55

Friendly, knowledgeable, great service, great Sales Rep Amen Ali, great dealership owner, Mike, great Finance Director, Victor. We came on a recommendation & left with a vehicle. Service plus!

Had not used the pickup and deliver option before. - Dwegs60

Had not used the pickup and deliver option before. I called, to set it up. They text me on the day and picked my car up. I was called to let me know what was needed. My car was returned and I paid for the service. I was more than pleased with the service provided. The staff was helpful and friendly! Thank you Gallery Ford.

Bert Abdullah was a pleasure to work with. - Rleon10

Bert Abdullah was a pleasure to work with. Everyone involved in the transaction was very transparent and accommodating.

We purchased a 2021 Ford Expedition Max on 12/20/2024. - walterje720

We purchased a 2021 Ford Expedition Max on 12/20/2024. Our salesman, Julian, was top notch, very knowledgeable, helpful, and accommodating. The whole experience took a turn in the finance area. We met with Michael Mallory, and agreed to add a Vehicle Service Contract for $3,995.00. We paid cash. Once we got home, we noticed that he had added in 2 items that we had never discussed, much less agreed to - Recovr Vehicle Location and theft recovery device agreement, and Paint and Fabric Protection and Limited Warranty Contract for a total of $2,298.00, both of which are not required to purchase a vehicle. We emailed him twice asking for an explanation, which he completely ignored and never responded to. We were very disappointed, as we thought we had a decent rapport with him. We never imagined he would pull a stunt like that. Even worse, we wrote an actual letter to Kevin Gordon, the General Manager, and he never responded either. That just goes to show you that not only do they ignore that type of behavior, they actually condone it. Poor ethics from the top on down. If you buy a car from this dealership, be very careful -- they may try to slip something past you as well. I would have given them zero stars, but the actual sales experience with Julian was excellent. Everything that happened after that was extremely disappointing and frustrating. It smacks of stereotypical sneaky car salesman tactics at best, complete deliberate deception at worst.

We have bought several vehicles at Holzhauer through the - caroljkirchoff

We have bought several vehicles at Holzhauer through the years and have always had Jaci Hood for our sales person. We would not consider dealing with anyone else but Jaci. She always gets the best solution for us in what we are looking for and is a great negotiator! We think she is a great sales person. The Kirchoffs

Bill Swanson was polite and professional. - Carlos76hudson

Bill Swanson was polite and professional. Took the time to explain the different options and features of the vehicle.

We had a pleasant experience dealing with salesman Allen - Jeff

We had a pleasant experience dealing with salesman Allen Friello. He was helpful and didn't pressure us to purchase. 12/2023

Recently purchased a new p/u truck from Willowbrook Ford. - Ray

Recently purchased a new p/u truck from Willowbrook Ford. The process was easy and very smooth. The team of Andy Ricci and Matt T. were thorough, and professional.

I completely disagree with all the keyboard Karen's on - don

I completely disagree with all the keyboard Karen's on here. I had a fantastic experience with Dixon Ford/VW. I will definitely be back!

Best truck buying experience ever! - LisaC

Best truck buying experience ever! Super nice internet, sales and financial staff! Easy, fast excellent service!

I recently purchased a preowned Ford Escape My salesman - Bob

I recently purchased a preowned Ford Escape My salesman was Brandon. He was professional and very knowledgeable. I highly recommend him and the dealership.

Just picked up our new Bronco! - J. Weeks

Just picked up our new Bronco! Wonderful customer service from start to finish. Dan, our sales guy, made working from out of state a breeze (including working on our trade in value.) Cedrick was thorough & worked hard to complete our transaction electronically ahead of time, so our in person closing ran smoothly. The front desk staff was so welcoming! Sean even took time to talk to us about our experience dropping our kid off at college… really genuine folks at Kunes Sterling. We would highly recommend working with them, and hope to again in the future. Class acts.

Bailin is AWESOME! - Patti Hansen

Bailin is AWESOME!! Super informative and his customer service and follow up/follow through is second to none! I wanted a very specific vehicle with specific bells and whistles; though it was not on their lot, he quickly found it for me, and had it brought to the dealership! Dillon in finance is AWESOME (don't be fooled, he loves to smile and laugh when business is concluded!). I dealt directly with these two guys. Everyone at the dealership is very friendly and will have a conversation with you. I feel safe and will happily work with Kunes, Mt. Carroll, in the future! Stop in and give Buddy, the dealership mascot, a scratch on the head!

Consistent great service ! - Gloria & Michael

We've been taking our 2009 Honda CRV to Fairway Ford Lincoln Service Department, Freeport, Illinois for the past 7 years, for oil changes and regular maintenance. Their Service Department consistently gives excellent service, along with very fair prices. Most recently we had the Honda in for an oil change and to check out a rattling noise coming from beneath the car. This team thoroughly investigated and found the heat shield was making the sound and needed to be replaced. Problem solved. Thank you to Jordan, Brandon and Patrick for your good service and willingness to accommodate our schedule.

My experience with service today was nothing short of - Con.peterson

My experience with service today was nothing short of excellent!! Between Steve in service and Rick the general manager I left 100% satisfied! 🙂

It's a great dealership and I would love to have to come - wswarn7

It's a great dealership and I would love to have to come back and get another car from.

had a very nice experience at star ford don drysdale was... - schmidgall7

had a very nice experience at star ford don drysdale was great to deal with on my ford pick up. would recemend star ford to anyone mike

Angie was great and very communicative! - booneplumb24

Angie was great and very communicative! They even delivered the vehicle right to our front door. We are very pleased with the new car and the great customer service we received!

Sales agent (Daryl Nelson) was easy to work with and - drj3757

Sales agent (Daryl Nelson) was easy to work with and reviewed a great number of SUV’s on the family of dealerships master list with me over the phone then had the desired ones ready for me to drive. Service after the sale was what really impressed me.

I have not had a car for 28 plus years; so It is crucial - rbtlehrman7

I have not had a car for 28 plus years; so It is crucial that a car with an economical size with all the features is quite important to me. I would prefer to get a used car with the economical requirements that are needed for my needs.