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Ford of Peoria
Peoria, IL
257 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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257 Reviews of Ford of Peoria
April 13, 2026
Rosa was wonderful. She answered the questions I ask and was there every step of the way. One of my disappointments was that the detail shop was to detail the truck, whi She answered the questions I ask and was there every step of the way. One of my disappointments was that the detail shop was to detail the truck, which wasn’t done. Rosa is a wonderful person with a great personality and caring outlook for others. More
by Lone wolf
Employees Worked With
C J
March 17, 2026
We were very happy with this dealership. Doug Hall helped us with purchasing our new Ford Bronco. It happened quickly and without any issues. Doug Hall helped us with purchasing our new Ford Bronco. It happened quickly and without any issues. More
by Mbent67
Employees Worked With
Doug Hall
March 16, 2026
Always friendly and the salesman Ryan, I dealt with was a very pleasant experience. This is the second vehicle I bought from this dealership and I also have to mention their service dept is very good. very pleasant experience. This is the second vehicle I bought from this dealership and I also have to mention their service dept is very good. More
by mando
Employees Worked With
Ryan
February 07, 2026
We purchased our Bronco from them in November and now it it February, and we are still waiting for our permanent plate. We paid our tax, title and plate at time of purchase. We have contacted the salesperso it February, and we are still waiting for our permanent plate. We paid our tax, title and plate at time of purchase. We have contacted the salesperson and managers via phone, text and email but no plate or correspondence. Terrible customer service! More
by drhouse
Employees Worked With
Turner
February 03, 2026
Purchased a used Tesla from Ford of Peoria on December 12, 2025. The vehicle experienced charging and operational failure the night they sold it to me. Was not able to take it home. The dealership held th 12, 2025. The vehicle experienced charging and operational failure the night they sold it to me. Was not able to take it home. The dealership held the car for 10 days , stating it was just an 12 volt battery issue but ultimately sent it to Tesla because their service department could not diagnose or repair it. After getting the vehicle back, it failed again after roughly 300 miles. Tesla confirmed the issue was a high-voltage battery failure. But got stranded in the freezing cold in Chicago. 7 hours stranded. I incurred significant out-of-pocket expenses and loss of use as a result. I have attempted to resolve this directly and professionally, but have received no response from the dealership. Was told because it was a used car there hands are tied and did nothing to reimburse me for the money I had to spend or did not care about the 15 to 20 hours. I’ve lost because of this car. After 2 weeks of them telling me they would help me just was told by management that they are not doing anything for me and it’s not a problem of there . I would not recommend doing business with them. CJ and jay the mangers will lie cheat you out of your hard earned money. This review is based solely on my experience and documented events. More
by danny91683
Employees Worked With
Cj and Jay
