300 California Volkswagen Service Centers

Ron is always super friendly and very accommodating. - reinettelittle

Ron is always super friendly and very accommodating. He’s always my preferred service advisor. I’ve been a customer of his for over 10 years.

Speedy service! - lorijoy775

Speedy service! The technician was very nice and knowledgeable, He didn't try to upsell me on other work in fact there was nothing wrong with the car, it was the key fob that was causing the problem. He checked everything, all hoses, fluids, tires, everything, and my car got a clean bill of health! I will use them again and recommend them to everyone!

Great customer service. - axelkin

Great customer service. Staff is always pleasant and helpful. I gave 4/5 because the door handle recall could not be completed. Probably should have been informed prior to my service for recalls since it requires a return.

We are on car 5 or 6 with VW Marin and we’ve never had - GraceLee

We are on car 5 or 6 with VW Marin and we’ve never had any issues, both sales and service. One of our cars went in for calibration with the body shop and Daniel, who I always work with, took care of the 70K service and one other issue while the car was in the shop, saving me an extra trip and saving me time. All the people at the dealership are super friendly and I plan on taking care of my cars needs here, and no place else! 10/10!

The tech, did a great job work on the car. - Geocampo28

The tech, did a great job work on the car. He also me gave advice.

Well yes I would recommend all my friends go to your - Mrcortesp

Well yes I would recommend all my friends go to your dealership thank you all guys

Prompt service, clean space to wait, friendly personnel , - FRAUSTO.MARY18

Prompt service, clean space to wait, friendly personnel , good telephone skills! My car gets washed when it gets service !

Nathan provided excellent service. - Jenny

Nathan provided excellent service. He communicated the process timely. And I am happy with the repair job done.

Great service and communication. - Mariabanks77@gmail.com

Great service and communication. Clayton did a great job. Will definitely use again. Very convenient.

Bobby was very helpful and efficient. - mikeg25

Bobby was very helpful and efficient. Quick and easy dealing with auto nation Carlsbad. Will be returning.

Everyone was very polite and helpful I look forward to - Hielocos

Everyone was very polite and helpful I look forward to brining my vehicle back into service.

The technician arrived. - Busterk

The technician arrived.on time and reviewed with me the details of the planned work. Bert changed my rear brakes out flushed the brake fluid quickly and efficiently. He was careful and easy to talk with. Excellent job.

Shreya was one of the most helpful and dedicated... - Stevenbecerra

Shreya was one of the most helpful and dedicated salesperson, her sale made me very happy the day I went to get a brand new car. She was a person who wanted her customers to feel welcomed and comfortable. That day I left a happy customer, 1. Because of her well done service and 2. Because I left with a car that I wanted. She is willing to work with you and try her hardest for what you desire. I believe she’s very good at what she does and wants nothing but to have satisfied customers. One of the best salesperson and would definitely recommend asking for her to buy a car from.

I am you customer for more than 15 years - I like your - L

I am you customer for more than 15 years - I like your service!! Thank you!

Great customer service from Neftin VW service - MRBONDS1

Neftin VW service dept. provided excellent customer service on my last visit. My VW had a persistent problem & they went above & beyond my expectations to resolve the issue, while providing me a free loaner. My car is like new again!

I LOVE Jade, he is the best and makes my life so much... - Homersutton1

I LOVE Jade, he is the best and makes my life so much easier he is polite and always looks after me and my car

Great people and service We have used Toyota in the - rbsemail

Great people and service We have used Toyota in the past And have always had a great experienchighly racomended

This dealer was great, surpassed my expectations with how - antiquado1

This dealer was great, surpassed my expectations with how fast they completed my service request. They delivered my car before the promised time. Will definitely return for all my future needs

Always professional and courteous. - ryantrevino

Always professional and courteous. Communication is articulate and straight to the point. Thank you for your help.

This service department is awesome! - ASHRINTALAN

This service department is awesome! Bailey and Paige go above and beyond. They put care into their customers, which I appreciate because I’m such a werido when it comes to my car.. like I freak out! They’re always pretty cool with me and handle it all professionally and calmly. Again, they are awesome. Super fast service and communication as well!

Had an appointment but vehicle sat for 1 hour and 30 - Tomsd2az

Had an appointment but vehicle sat for 1 hour and 30 minutes until I confronted the manager. They quickly got the job done after that and were very apologetic and gave me a complimentary tire rotation. I was satisfied when I left.

Ongoing efforts to have be able to smog my car. - KATHLEENITEMS

Ongoing efforts to have be able to smog my car. Several attempts to smog my car at local smog station and it still hasn't cleared. Out of pocket for repeat visits to the smog station and it still doesn't clear. I have been a customer of Hansel VW since the early 1980's..... have been a car buyer; dealership user since then. I have bought all cars since the 80's at Hansel and have I bought my cars at your shop and have never left!! PS: I had the smog work done at Hansel VW at your Corby Ave . location

They were very friendly and accommodating. - H.S.

They were very friendly and accommodating. They understood my situation and cooperated with me at the best extent that they can.