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Volkswagen of Garden Grove - Service Center

Garden Grove, CA

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10 Reviews

10 Reviews of Volkswagen of Garden Grove - Service Center

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May 31, 2024

I am you customer for more than 15 years - I like your service!! Thank you! More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department Clayton
July 27, 2021

I purchased a diesel VW beetle from Thomas when he was at the Orange VW location. He was excellent to work with. Honest and very clear in his communications and actions. He worked with me on the reca More

by jpeterson1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Zimmer
April 26, 2021

Doesn't even deserve one star!I arrived at 2:05 for 2:20 Doesn't even deserve one star! I arrived at 2:05 for 2:20 service appointment. At 2:10, one of two guys sitting at front desk asked my name and chec More

by candyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geroge Crespo
June 01, 2020

Great Service on my Tiguan This is my go to VW dealership for service and my fave service coordinator George always takes care of me and my car. Job is always done on time, comm More

by jasongarneryoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
April 11, 2019

Awful customer service with the service center Never take your car here! I brought my car to get the engine light diagnosed. When I went to pick up the car, they had damaged it (it was hit on the b More

by UpsetVWcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Aguilar, Paul
August 02, 2017

Amazing customer service I'm very pleased with customer service at this dealer. Clayton was amazing. I had to leave my car to get service while on vacation. He texted me and k More

by Kay Boonchai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton
April 08, 2017

Nathan is amazing! I went in for regular maintenance on my car and Nathan (who sold me my car originally) noticed that I drive a ridiculous amount of miles to and from w More

by Jesrey2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan T.
October 19, 2015

Not very honest. Took my VW to this dealer to check out an electrical problem that prevented me from driving the car. When I called to find out what was wrong they st More

by wingman624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
romero
June 09, 2015

The best in OC/LA If you are looking for reliable VW service look no more. VW of Garden Grove is the best in SoCal. I have serviced 4 different cars and the experience More

by slavzatoka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene, Jim, Ramiro, Joseph,
January 28, 2011

I have received by far the best service from this dealership. The timeliness and courtesy I receive at Garden Grove Volkswagen surpasses my expectations. I have closer dealerships to chose from, but More

by kellibu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene McCoy