Sean Thomas

Shannon and Sean were each friendly and helpful in getting the service scheduled and completed and I appreciated how quickly I got my car back. But, why do my brakes still squeak, even though they're getting the service scheduled and completed and I appreciated how quickly I got my car back. But, why do my brakes still squeak, even though they're supposedly in good condition? They make squealing noises, so I was given a piece paper saying this is effectively normal. If it's normal than why don't I hear any other car's brakes squeaking? I drive through my neighborhood, and squeak squeak squeak. I would like this to be resolved. More

by ABORDEN65 Verified Customer Verified Customer

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Always nice and attentive and patient in explaining upcoming repairs. Such kind, professional mannerism and consistently on time. Thanks, I appreciate you Sean. upcoming repairs. Such kind, professional mannerism and consistently on time. Thanks, I appreciate you Sean. More

by MJ Verified Customer Verified Customer

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As always, the customer service was fantastic. The estimated cost was reasonable. Thank you, Sean! The estimated cost was reasonable. Thank you, Sean! More

by JAVIER Verified Customer Verified Customer

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Service techs and everyone did an amazing job. Fast, and super helpful. Everything went above expectation Fast, and super helpful. Everything went above expectation More

by Brutusbram Verified Customer Verified Customer

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I really appreciate the excellent care and communication I received during my recent service. It was very transparent and helpful. I received during my recent service. It was very transparent and helpful. More

by SYLVIEJKIM Verified Customer Verified Customer

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Experienced with Sean at service is quick, easy, and very professional. The crew forgot to reset my service reminder, so I had to bring back the car the following day, but overall a good experience. professional. The crew forgot to reset my service reminder, so I had to bring back the car the following day, but overall a good experience. More

by MM Verified Customer Verified Customer

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Appreciate great customer service. Very professional. Timely communication. Easy to schedule appointments. Maintenance issues resolved! Very professional. Timely communication. Easy to schedule appointments. Maintenance issues resolved! More

by RGPRINGLE Verified Customer Verified Customer

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The service department staff at Dirito Bros is top notch! Marina assisted me this time but Sean and Kevin have also helped me in the past. Marina assisted me this time but Sean and Kevin have also helped me in the past. More

by GREGG.SCHNEPPLE Verified Customer Verified Customer

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I always get great service when I bring my car in whether the issue is big or small. the issue is big or small. More

by KJOCHALEK Verified Customer Verified Customer

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Sean addressed my service needs, verified I was aware of service cost and completed service within a prompt time. He was also understanding of a required override in order to service vehicle. service cost and completed service within a prompt time. He was also understanding of a required override in order to service vehicle. More

by OSCARGIRL27 Verified Customer Verified Customer

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