Marina Felix
Marina Felix at Dirito Brothers Walnut Creek Volkswagen
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Marina Felix

service advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
582 Reviews

Industry Experience

24 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.9

582 Reviews

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582 Reviews of Marina Felix

June 08, 2024

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Employee Rating

I was happy with the communication and the information given to me by the mechanics and the work itself. The only thing I wasn't happy about was that my car had to be there for more than two days. I w More

by JMBELL0
Service Price Transparency
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Recommend Dealer
Yes

June 07, 2024

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Dirito Brothers Servicer Center gave me First Class service. The staff was great. I had a great experience. More

by connellcj3
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Recommend Dealer
Yes
Jun 07, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with Dirito Brothers Walnut Creek Volkswagen Service Center. We appreciate the feedback on our staff and service.

June 07, 2024

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I like the profesional and friendly service specially that you have somebody who speak my Language Spanish. More

by monico.palomino
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Recommend Dealer
Yes
Jun 07, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for noting the professional and friendly service at Dirito Brothers Walnut Creek Volkswagen, including our Spanish-speaking staff. We appreciate your feedback on our diverse team's efforts to assist all customers effectively.

June 07, 2024

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Thank you for the nice service,as usual the service was perfect,we love Marina and her warm smile More

by MJWLUC
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Recommend Dealer
Yes

June 03, 2024

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Service techs and everyone did an amazing job. Fast, and super helpful. Everything went above expectation More

by Brutusbram
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas , Dan

Jun 03, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with Dirito Brothers Walnut Creek Volkswagen service techs. We're glad to hear that the process exceeded your expectations. Your feedback is much appreciated.

May 27, 2024

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Every there is a profesional marina was great explained the service keeping me informed about the service done on time sales was also friendly the managers too said hello to the DiritoBrosVW always soo war More

by Sedan Man
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Recommend Dealer
Yes
May 29, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback about the services and friendly atmosphere at Dirito Brothers Walnut Creek Volkswagen. It's our goal to keep you well-informed and comfortable during your visit. Thank you for choosing us for your VW needs and recommending us.

May 26, 2024

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Thank you so much for your great service, I appreciate your patience with us. We were a little embassased that we got the estimate wrong (no fault of yours). Ron was also super helpful as always. More

by PJPiette
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Recommend Dealer
Yes
May 29, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback and are glad to hear that our team provided you with great service at Dirito Brothers Walnut Creek Volkswagen. Thank you for recognizing their patience and helpfulness. If there’s anything more we can do for your vehicle needs, feel free to let us know.

May 25, 2024

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Was easy and quick. It was great to come in at my appointment time and be met at my car as soon as I arrived. More

by carol.umanzor
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Recommend Dealer
Yes
May 29, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that the appointment and service met your expectations. We appreciate your feedback and are here to assist whenever you need us.

May 25, 2024

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Appreciate great customer service. Very professional. Timely communication. Easy to schedule appointments. Maintenance issues resolved! More

by RGPRINGLE
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

May 29, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with our customer service, communication efficiency, and maintenance resolution at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback on the ease of scheduling appointments with us.

May 25, 2024

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Employee Rating

The service department staff at Dirito Bros is top notch! Marina assisted me this time but Sean and Kevin have also helped me in the past. More

by GREGG.SCHNEPPLE
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

May 29, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with our service department at Dirito Brothers Walnut Creek Volkswagen. We're pleased to have a skilled team that consistently meets your needs. Your ongoing support is truly appreciated.

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