Marina Felix
service advisor
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Industry Experience
24 yrs, 11 mos
Languages Spoken
English
Spanish
582 Reviews
Write a Review582 Reviews of Marina Felix
June 08, 2024
I was happy with the communication and the information given to me by the mechanics and the work itself. The only thing I wasn't happy about was that my car had to be there for more than two days. I w given to me by the mechanics and the work itself. The only thing I wasn't happy about was that my car had to be there for more than two days. I would have liked to know that I wouldn't have use of the car for that long. More
June 03, 2024
Service techs and everyone did an amazing job. Fast, and super helpful. Everything went above expectation Fast, and super helpful. Everything went above expectation More
Other Employees Tagged: Kevin Hubert , Sean Thomas , Dan
May 27, 2024
Every there is a profesional marina was great explained the service keeping me informed about the service done on time sales was also friendly the managers too said hello to the DiritoBrosVW always soo war the service keeping me informed about the service done on time sales was also friendly the managers too said hello to the DiritoBrosVW always soo warm Making you feel soo comfortable with a smile thank you to all great service recommend you take your VW you will love it ! More
Other Employees Tagged: Jeff Rosen, Sterling Daniels, Ron Simi, Augusto”Gus The Bus” Davila, John Benitez, Shannon Sousa, Andres Garcia, Zack Tziolis, mike raff
May 26, 2024
Thank you so much for your great service, I appreciate your patience with us. We were a little embassased that we got the estimate wrong (no fault of yours). Ron was also super helpful as always. your patience with us. We were a little embassased that we got the estimate wrong (no fault of yours). Ron was also super helpful as always. More
May 25, 2024
Appreciate great customer service. Very professional. Timely communication. Easy to schedule appointments. Maintenance issues resolved! Very professional. Timely communication. Easy to schedule appointments. Maintenance issues resolved! More
Other Employees Tagged: Kevin Hubert , Sean Thomas
May 25, 2024
The service department staff at Dirito Bros is top notch! Marina assisted me this time but Sean and Kevin have also helped me in the past. Marina assisted me this time but Sean and Kevin have also helped me in the past. More
Other Employees Tagged: Kevin Hubert , Sean Thomas