My service writer was very kind and accommodating when I - Justinessary
My service writer was very kind and accommodating when I got there. I explained that my batteries were bad cause I had to jump start my truck. She said if it wasn’t under warranty, she could get me out in about 1 1/2 hrs but since it was, it would take at least 2 hrs just to test them then they would replace them. I get the whole cover yourself stuff in this industry but it doesn’t take 2 hrs to test batteries. I work in the industry and know better. Not only that, but my truck sat there for two days before it was even touched and it was only touched because I demanded the batteries be swapped and if the other issues that were there came back, I’d bring the truck back. I knew those other issues were because of the batteries. I’m happy but not exactly ecstatic. I was hoping that since my truck was gonna be there for a few days that the other warranty issues I had were gonna be addressed but not one of them were.
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