Steve Shaff
Steve Shaff at Camelback Ford

Steve Shaff

Certified Ford Product Specialist

Camelback Ford

1330 E Camelback Rd
Phoenix, AZ 85014

Contact Me
4.8
94 Reviews

If we start talking about sports, it may be a while before we get to cars. I moved here in 2016 after living in the Chicago suburbs for 30 years and have been in the car business (mostly) ever since. I am a graduate of The Ohio State University, I love football, hockey, MMA, and lifting things. I specialize in connecting with people to help them find their favorite vehicle. I look forward to helping you find yours!

Dealership Experience

6 yrs, 6 mos

Specialties & Trainings

F-150 Specailst

Super Duty Specialist

View more specialties & trainings
4.8

94 Reviews

Write a Review

94 Reviews of Steve Shaff

May 11, 2026

Dealership Rating
Employee Rating

Excellent Service all around from both Brent and Brittany. Very informative and organized. Seamless process! More

by GRETCHEN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Britney Sweiss , Brett

May 10, 2026

Dealership Rating
Employee Rating

Pleasant staff. Smooth buying process. Sales representative was pleasant to work with. Service manager pleasant to work with. More

by bkazcrna
Recommend Dealer
Yes

Other Employees Tagged: Britney Sweiss , Roosevelt in Service

May 01, 2026

Dealership Rating
Employee Rating

A great start ruined by a high-pressure back room. ​The first half of my car-buying experience was wonderful. The sales team made things easy and straightforward. ​Regrettably, the second half was a More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 07, 2026

Camelback Ford responded

We appreciate feedback regarding the vehicle purchasing experience and are pleased to hear positive comments about the sales process. We also recognize the importance of ensuring all aspects of the purchase experience are handled professionally, respectfully, and with clear communication. We remain committed to providing a transparent and customer-focused environment throughout every stage of the transaction. Please contact Jill Omann, our Customer Relations Manager, at 602-240-5608 or Jomann@camelbackford.com for assistance.

April 14, 2026

Dealership Rating
Employee Rating

Very good attendance but the financial team don’t send me me contract vía email More

by INGCARLOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Britney Sweiss

Apr 16, 2026

Camelback Ford responded

Thank you for your wonderful feedback about our service quality. We truly appreciate you taking the time to share your experience with us. It's great to hear that our team provided excellent customer care during your visit. We understand your concern about not receiving your contract documentation electronically, and we want to make sure this gets resolved promptly for you. Our finance department should be able to assist you with getting those important documents sent to your email address. Please feel free to contact us at (602) 635-7551 so we can ensure you receive everything you need right away.

April 11, 2026

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Employee Rating

We have purchased 3 vehicles from camelback now and the process gets shorter every time. I would highly recommend this dealership. Their sales team is great and we always get great customer service. We More

by Gerald T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Britney Sweiss , Anthony

Apr 15, 2026

Camelback Ford responded

Thank you for your review and for being such a loyal customer with us at Camelback Ford. It means the world to us that you have chosen us for three vehicle purchases and that each experience has been even more efficient than the last. We take great pride in streamlining our process while maintaining the high level of service you deserve. Your recognition of our sales team's excellence and the consistent quality of customer service we provide truly validates our commitment to doing things right. We understand you have many dealership options, and knowing that our approach stands out from your experiences elsewhere reinforces our dedication to getting every detail just right. Customers like you make our work incredibly rewarding, and we look forward to serving you again in the future.

April 10, 2026

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Employee Rating

Salesman Brock was very knowledgeable and helpful clear through completion of delivery. Brock is a great asset to the company More

by CCHRISTENSEN1974JS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Britney Sweiss , Brock

Apr 15, 2026

Camelback Ford responded

Thank you for taking the time to share your experience with us. We are delighted to hear that your salesperson provided such knowledgeable assistance throughout your entire vehicle purchase and delivery process. Having team members who can guide customers from start to finish with expertise and helpfulness is exactly what we strive for at Camelback Ford. Your recognition of the exceptional service you received means a great deal to our entire team. We truly appreciate customers like you who take the time to acknowledge outstanding service.

April 01, 2026

Dealership Rating
Employee Rating

The entire team was incredible! Rich is a fantastic salesman and Austin and Rick were awesome to work with! No hassle, no pressure! Just great service! Best buying experience I have More

by Bobb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Britney Sweiss , Rich

Apr 07, 2026

Camelback Ford responded

Thank you for your review! We are honored to hear about your wonderful experience with our team. It's fantastic to know that Rich provided excellent sales service and that Austin and Rick made the process so smooth for you. Your comments about the no-pressure approach and exceptional service truly mean the world to us. We're thrilled that this was your best car buying experience and appreciate you taking the time to share your positive feedback about our team's dedication to outstanding customer service.

March 28, 2026

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Employee Rating

The sale of the car took all day mostly it was my fault I wanted a different car. That’s on me, after finally picking a different car and being able to work with the loan I was given everything was great I More

by camilovall0803
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Britney Sweiss , These people were not the ones that helped me don’t remember the full names of the ones who did but I believe they were Eva and Mark

Apr 07, 2026

Camelback Ford responded

Thank you for your feedback and for your patience throughout the purchase process. We’re glad to hear you’re enjoying your vehicle, but we sincerely apologize for the frustration and lack of clear communication regarding your second key. You’re absolutely right to expect timely updates and consistent follow-through, and we regret that this was not your experience. Delays can happen, particularly when programming is required, but our team should have provided you with timely updates. Your comments have been shared with our team to address these gaps, and we appreciate you bringing this to our attention. Please know we remain committed to resolving this for you as quickly as possible and delivering the level of service you deserve. Please contact Jill Omann, our Customer Relations Manager, at 602-240-5608 at your earliest convenience.

March 27, 2026

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Employee Rating

Mark Bova and Mitch over at Camelback Ford are awesome! After having a not so great experience at Peoria Ford on Bell Road just one phone call to Mark and he got it done. He really threw me a curveball I d More

by LADYOGRACE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Bova & Mitch

Apr 06, 2026

Camelback Ford responded

We are happy to hear about your wonderful experience with our team! It sounds like you had exactly the kind of straightforward, no-nonsense service we strive to provide. We're thrilled that we could meet your expectations and get you into your new 2026 Maverick hybrid so quickly. Your positive feedback about our honest approach and commitment to getting things done right means everything to us. We look forward to taking great care of your new vehicle through our service department and continuing to earn your trust. Thank you for choosing Camelback Ford and for taking the time to share your experience!

March 17, 2026

Dealership Rating
Employee Rating

You Care about your customers, excellent job of listening to the customers needs. Thank you More

by ROOTS.OAKTREE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Britney Sweiss

Mar 23, 2026

Camelback Ford responded

Thank you for sharing your wonderful experience with us. We're thrilled to hear that you felt genuinely cared for during your visit. Your recognition of our team's dedication to listening and understanding what our customers truly need means everything to us. We believe that building real connections and focusing on your specific requirements is what makes all the difference. Your trust is deeply appreciated, and we look forward to continuing to serve you with the same level of attention and care.

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