Midway Chevrolet

Charged my warranty $724. 69 for a repair that was never done. Went to Midway Chevrolet and dealt with Kevin Burgos. They billed my Endurance Warranty Services on March 27 for 69 for a repair that was never done. Went to Midway Chevrolet and dealt with Kevin Burgos. They billed my Endurance Warranty Services on March 27 for a washer reservoir replacement. I never signed anything. Never paid a deductible. Never approved any charges. My car is still leaking from the same spot. I have photos. There’s a $74.29 charge under my name that I never paid. I contacted the manager at Midway, and once he looked my vehicle up in the system, he told me the records showed the washer had already been replaced. He told me to bring the vehicle in so someone could look at what was fixed. Once I arrived, Kevin immediately started saying it could be the windshield washer pump leaking, but they were not even sure whether the leak was coming from the pump or the reservoir after they had already been paid for the repair. I told Kevin I had already taken my vehicle to another dealership and was informed the washer reservoir had never been replaced. Kevin then attempted to submit another warranty claim after the original repair had already been paid. At that point, it felt like they were trying to cover up work that was never completed. Kevin had my car for four days with no AC diagnosis. I called ahead to pick it up. He had me and my kids waiting outside, said he was bringing my keys, never showed up, then called back saying my car was “not put together.” Now I still have to take my car back to get it fixed under warranty. I will be filing complaints with the Arizona Attorney General and BBB. Do not work with Kevin Burgos if you value your car or your warranty. Do not work with Kevin Burgos if you value your car or your warranty. Do not work with Kevin Burgos if you value your car or your warranty. Do not work with Kevin Burgos if you value your car or your warranty. More

Great dealership to purchase a truck from. Got an excellent deal on my Colorado ZR2 and a good trade in value on my car. My Sales Associate was very knowledgeable and helpful during my purchas Got an excellent deal on my Colorado ZR2 and a good trade in value on my car. My Sales Associate was very knowledgeable and helpful during my purchase. Would definitely recommend Midway Chevrolet to anyone looking to buy a vehicle. More

Easy to find, everyone was very helpful and kind, no hassle. I would highly recommend that dealership at Midway Chevrolet! Everyone was great to work with. hassle. I would highly recommend that dealership at Midway Chevrolet! Everyone was great to work with. More

Thank you Tyresse & Midway for the easy process of my 1st time leasing a vehicle. You helped me find the plan that was comfortable and worked for me. Thank you also to Patrick, the deal maker & Sam in fin time leasing a vehicle. You helped me find the plan that was comfortable and worked for me. Thank you also to Patrick, the deal maker & Sam in finance! I love my Traverse!! More

Great people had a great experance with everyone Very pleasant great service we ever need another vehicle we will be back pleasant great service we ever need another vehicle we will be back More

Salesman was ok at best. The used car manager was knowledgeable and helpful. Finance manager was great to deal with The used car manager was knowledgeable and helpful. Finance manager was great to deal with More

Wasnt able to get the truck i wanted but midway chevrolet was able to find something i wanted and made it possible was able to find something i wanted and made it possible More

Great experience ! They for me exactly what I wanted and I was in and out of there They for me exactly what I wanted and I was in and out of there More

Love Midway Chevrolet. This is our 4th vehicle in the last 20 years. We have always been treated with respect and curtesy. Xavier was super helpful. We drove down from Pres This is our 4th vehicle in the last 20 years. We have always been treated with respect and curtesy. Xavier was super helpful. We drove down from Prescott on a weeknight after 5 and he had the Tahoe we wanted pulled and ready for us to come look at and stayed till after 10 while we finished paperwork. More

direct, patient and willing to negotiate Direct in what was known at time of inquiry, and worked through all questions to clarify information desired. Patient with my needs and at any time of frustration. was known at time of inquiry, and worked through all questions to clarify information desired. Patient with my needs and at any time of frustration. Willing to work through costing of items and negotiate for both the dealer and the buyer. More