Toyota Direct - Service Center

My battery wasn’t strong enough to reliably start my car. I didn’t have an appointment but needed to get it fixed. They got me in and replaced my battery. I didn’t have an appointment but needed to get it fixed. They got me in and replaced my battery. More

Very courteous. Appreciate the lobby. Could sometimes use more folks to check people in when they arrive. Appreciate the lobby. Could sometimes use more folks to check people in when they arrive. More

Happy with the service. Clifford was friendly and helpful. The most annoying part is having to provide 15 words here. Clifford was friendly and helpful. The most annoying part is having to provide 15 words here. More

they always do a good job and keep me on the road the only issue is they can be a little pricey only issue is they can be a little pricey More

Great representative. I love working with her good customer service five stars Service The only place I go to to get my service done on my cars I love working with her good customer service five stars Service The only place I go to to get my service done on my cars More

The wait time, with appointment, for oil change is way too long. I was there almost 2 hours too long. I was there almost 2 hours More

they made me wait for 4 plus hours and found at the end that they not even touch my car. I wasted 5 hours of my work time. that they not even touch my car. I wasted 5 hours of my work time. More

The honesty of the Toyota direct service is not as expected, last time I brought my sienna for tier rotation, I was initially charged for that, and I discovered that it was not rotated, if I didn’t kn expected, last time I brought my sienna for tier rotation, I was initially charged for that, and I discovered that it was not rotated, if I didn’t know that it would end with me paying for something not done. Now I cannot guarantee that all previous services was done properly or not. I mentioned that in the previous message, no response at all. That made me mad since no one from the customer service cared about that. I purchased two brand new cars from you. and you payed me back my loyalty to the place. Now I would not recommend you to any one. More

Great service. I’ve notice a dangerous situation with my vehicle though with regards to the sticky dashboard on my 2009 Toyota Camry. I see that it was a recall an I’ve notice a dangerous situation with my vehicle though with regards to the sticky dashboard on my 2009 Toyota Camry. I see that it was a recall and I’m wondering if I could have my vehicle fixed due to this flaw. More

They are always ready to help you and also explain what you need and all that, and i will always go to Toyota direct and get my service done. you need and all that, and i will always go to Toyota direct and get my service done. More