Toyota Direct - Service Center

Excellent service This was my first non-GM vehicle purchase, so I was looking at something reliable and known for quality. After selecting a Toyota for my needs, I rese This was my first non-GM vehicle purchase, so I was looking at something reliable and known for quality. After selecting a Toyota for my needs, I researched various dealerships in the area. After speaking and emailing with Toyota Direct, I felt comfortable and confident that they would be able to help me out. Every employee i've encountered, whehter on the sales side or now the maintenance side, have been fantastic to deal with, and the maintenance waiting area is comfortable. The only downside was my first maintenance appointment, which took much longer than estimated, but this last time was right on time and everything was perfect. More

Outstanding ! Like family. I have purchased nine cars from Toyota Direct over the past sixteen years. Four of those were for me and the others for members of my family. I have h I have purchased nine cars from Toyota Direct over the past sixteen years. Four of those were for me and the others for members of my family. I have had them all serviced there. Chris Grossman and the service department have gone above and beyond to make sure that my vehicles were well taken care of. They know me and and my family and treat us like family. I have never had a problem with any of my vehicles or with the service provided. My last sales person was Patti Street. She, too, went beyond the call ( delivering my new vehicle to my doorstep ) to take care of me. I appreciated, too, that she listening to me and what I wanted rather than trying to push her own sales agenda. I will continue to return to Toyota Direct to purchase and to obtain service as long as I am treated as these people have treated me. More

Fast and Efficient I had to schedule our 2015 Highlander for a maintenance check. the person accommodated my schedule and I was in and out of the dealership in an hour. I had to schedule our 2015 Highlander for a maintenance check. the person accommodated my schedule and I was in and out of the dealership in an hour. The waiting room had popcorn, beverages and ample room to read the paper or watch TV. More

excellence I give a high rating because I've dealt with this dealership for years they're just convenient their customer service driven and they have excellent h I give a high rating because I've dealt with this dealership for years they're just convenient their customer service driven and they have excellent hours to accommodate my varying work schedule just overall pleased over the years. More

Great Service I am always in a hurry and never plan my visit. But the service advisors always get me in and out quickly. It's always a pleasant experience with a I am always in a hurry and never plan my visit. But the service advisors always get me in and out quickly. It's always a pleasant experience with a great lounge to hang out while they get the car done. I have had several Avalons now and honestly, I wouldn't buy another car. Great car, great service - thank you Toyota Direct More

Warranty service Tool m Tacoma in for vibrations under accelleration. Dropped off on Thursday car was ready to be picked up Tuesday with a new driveshaft overall good Tool m Tacoma in for vibrations under accelleration. Dropped off on Thursday car was ready to be picked up Tuesday with a new driveshaft overall good experience More

Service excellence Among all the service advisers I've dealt with at the Toyota Dealership, Jim Elgin has been the best so far. His honest and straight-forward assessme Among all the service advisers I've dealt with at the Toyota Dealership, Jim Elgin has been the best so far. His honest and straight-forward assessment of my service needs always end with a satisfying and worry-free experience. I would also like to add the pleasant shuttle service provided to me by Bob and Brian. Pickup and drop off times were prompt. :) . MV More

Excellent service friendly people I have been a Toyota Direct customer for "3 cars". I have been pleased and have no complaints. Everyone is courteous and friendly and the work had b I have been a Toyota Direct customer for "3 cars". I have been pleased and have no complaints. Everyone is courteous and friendly and the work had been done accurately and in a timely fashion..thx More

Excellent Service I've been a customer for 2 years. The work on my vehicle is usually completed sooner than the original estimate. The employees are knowledgeable, fr I've been a customer for 2 years. The work on my vehicle is usually completed sooner than the original estimate. The employees are knowledgeable, friendly, patient and understanding. They take the time to thoroughly explain the work that will be done. When service is completed, they explain what they found and recommendations for any future service. The dealership is conveniently located off the expressway and down the street from Easton shopping center. More

Experience with Toyota Direct I have been going there for the last 4 years. Everyone that I have dealt with is very courteous and very helpful. All my problems were solved in a tim I have been going there for the last 4 years. Everyone that I have dealt with is very courteous and very helpful. All my problems were solved in a timely and professional manner. Highly recommend their service. More