Back

Toyota Direct - Service Center

Columbus, OH

4.1
408 Reviews

408 Reviews of Toyota Direct - Service Center

Sort by
September 12, 2024

Service department are very cordial, listens to what’s going on with your vehicle. Repairs checks everything out and your on on the road! More

by mathias.pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Isotou was amazing! Very thoughtful and great service experience. I truly felt like a value customer of Toyota Direct More

by gburke22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Great, fast service. Done early, easy in and out experience. Easy to book, comfortable wait More

by grsjr00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Pretty good service but they said we denied some kind of service but have no idea what More

by dwalton4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashiqur Rahman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Great service. especially in the sales department. Would recommend to you. Try it out today. More

by kimpaula552
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Easy to schedule service appointments online, friendly staff to explain everthing being done, great large extended waiting area with free popcorn, slushies, coffee and TVs to watch while you wait. Service More

by LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Toyota Direct does a wonderful job with its customers. The service is timely and good 👍 More

by vatikeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Almanza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Jim was friendly and wonderful to work with. Toyota Direct kept me appraised throughout my appointment and had me all squared away in under an hour. I've always had great service c when I've bro More

by nicholem1334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

The dealership significantly upgraded facilities, but have staff shortages. Over the last 10 years, average 3 out of 4 services on my cars were satisfactory. Occasionally, proposed service is not needed. More

by mkasprovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Elgin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Singh
September 09, 2024

They got my car done when they said they would. They are efficient and left my car the way they found it. More

by janine.bottger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
27
...