Toyota Direct - Service Center

They check you in and never call you back, I never heard from my service advisor, and when I called back to see if my vehicle was done, he had "left early for the day" Also the female who took my call, spok from my service advisor, and when I called back to see if my vehicle was done, he had "left early for the day" Also the female who took my call, spoke to me (over the phone) like I was an idiot. Then, when I came in to pick up my vehicle, instead of bringing it around for me, I had to walk to a back parking lot alone and find my vehicle. TERRIBLE TERRIBLE CUSTOMER SERVICE!!! More

Convenient location, Karly was very helpful and kindly found answers to all of my questions found answers to all of my questions More

It was good, very quick repair. It was a little pricey but that’s the price you pay for quick and effective labor. My tire pressure light did come on after it was fixed. It was a little pricey but that’s the price you pay for quick and effective labor. My tire pressure light did come on after it was fixed. More

Love the remodel job. Now if you could lower the price of repairs that would be great. Now if you could lower the price of repairs that would be great. More

Overall good service but the service technician, after completing his inspection, recommended replacing my front rotors when the only thing that was necessary was replacing the brake pads. My husband easi completing his inspection, recommended replacing my front rotors when the only thing that was necessary was replacing the brake pads. My husband easily did that and said the rust that the technician was concerned about was minor and superficial, saving us about $500. More

Great every time we take our vehicles in! They are trustworthy, loyal and do a great job! They are trustworthy, loyal and do a great job! More

Quick and easy service. Great customer service. Always a great experience coming to Toyota Direct! Great customer service. Always a great experience coming to Toyota Direct! More

great service and place to buy a new truck need better snakes for waiting area snakes for waiting area More

The service was very good. The car looked brand new after it was fixed. Also the people there were very nice The car looked brand new after it was fixed. Also the people there were very nice More

Took my 2024 TRD PRO for regular 10,000 mile maintenance pointed out to service advisor that the tire pressure needs attention and needed to top off the pressures. It never was done and had to fix it. The pointed out to service advisor that the tire pressure needs attention and needed to top off the pressures. It never was done and had to fix it. They too never reset the maintenance warning on the dashboard. Very disappointing. More