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Toyota Direct - Service Center

Columbus, OH

4.2
758 Reviews

758 Reviews of Toyota Direct - Service Center

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March 01, 2025

Nice staff. Clean facility. Prompt service. Professional care. Honest estimate. If it wasn’t for the numerous surveys I’ve completed thus far- I wouldn’t have an More

by cookielive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Ordered the wrong part but ordered the correct part over night and fixed it quickly More

by dopespike
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy
February 28, 2025

Jeremy always does a great job for me. Toyota has always supported me. 5 star always. Keep up the good work. Your loyal customer Doug Kenehan More

by dkenehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

I was very impressed by the service, dealership and service advisor. Toyota Direct was professional, clean, polite, fast and impressive. More

by samueljstreng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Organized and tidy place to do business. Operating on time business. Takes good care of their customers. More

by mayost13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

It was very great and smooth. Love toyota direct. Only use there services on toyota. More

by yolanda.foster01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Outstanding services, friendly environment and no delays. I will surely recommend their services to other customers. More

by jkonika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

The service that I received has never disappointed me. Great service, on time for my appt, very courteous and serviceman attend to all my concerns. The lounge and refreshments seems to nake the time go More

by omeliayoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Dealer aided me when Toyota of America failed to take care of me. Saying the problem wasn’t covered because I was out of warranty. The issue started when my vehicle was in warranty, but never was full More

by bobchap47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lyn Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larissa (Lacy) Sanker
February 24, 2025

Routine service but now the low pressure tire light comes on!!!! Disappointing to say the least! More

by krunger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Cottone
3.0
This rating includes all reviews, with more weight given to recent reviews.
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