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Toyota Direct

Columbus, OH

4.2
1,291 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 1,291 reviews

January 27, 2024

Most unprofessional dealership have ever dealt with. If you’re wanting to buy a Toyota I would find a different one. Use to be good years ago. But times do change. For this place it’s not for the better More

by USMC92
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Whoever the General Manager is
January 23, 2024

The service was horrible at service center, Chris seemed like he didn’t care about the issue I was having with my 2016 Chevy equinox. I explained that I was having a knocking sound coming from the engine an More

by Savvymom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Grossman
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Bought a 2024 Rav4 LE. Transaction was smooth. Some minor misunderstandings about the final price at the beginning but they were all solved. More

by alper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dariush Nabavi
December 10, 2023

My experience with the staff at Toyota Direct on Morse Rd was super awesome. Although the staff is new but he's so collective with an honest precision. That made my day. Thanks graciously. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
November 06, 2023

I leased 3 Highlanders from them and I don't qualify for a "Loyalty Rebate" of $1000. Does that sound fair? More

by craig smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
n/a
October 17, 2023

I have purchased 2 cars and had both cars serviced by this dealership in the past 18 years. Up until a few months ago, I would have rated them 5 stars with a high recommendation. But now, I would rate th More

by pavisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
October 16, 2023

Toyota direct are thieves I was not told any info about my car payment I purchased my car 2 weeks ago guess what it's broke down trying to get info from Sarah or perry is like changing a 2 years old diaper More

by Veronicawaller7010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Perry and sarah
September 27, 2023

The most pleasant experience I have ever had purchasing a vehicle! Very courteous and prompt with emails, text and phone calls! More

by Robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
F Hamid
August 24, 2023

i don’t understand he didn’t want to tell me the interest rate or any information even did even provide me full information or anything More

by idrees hayat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
brandon
August 23, 2023

Cars. com found a RAV4 Hybrid coming into Toyota Direct. Fadi Hamid worked with me to lock it in for my purchase. Very helpful More

by slspeicher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadi Hamid
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