Toyota Direct
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Customer service is great at Toyota direct especially Phillip Reeb was nice to talk. He made sure as a customer I am happy and we made the deal in an easy way. I went there a silver color but got blue on Phillip Reeb was nice to talk. He made sure as a customer I am happy and we made the deal in an easy way. I went there a silver color but got blue one instead. But that was fine for me, what mattered was good customer relationship at Toyota Direct. The manage was nice enough to explain what he can and what he cannot offer when we are talking about the deal. More
It was a very good experience. this is the second car i bought from greg gee. he is very good, pleasant, hard working and i thoroughlly enjoyed working with him. he is an excellent salesman. bought from greg gee. he is very good, pleasant, hard working and i thoroughlly enjoyed working with him. he is an excellent salesman. More
I would like to say this was the best buying experience my wife and I ever had will buy another car or truck from them..I guess the only down side was it took longer for the truck to be cleaned and preped my wife and I ever had will buy another car or truck from them..I guess the only down side was it took longer for the truck to be cleaned and preped than it did to do the paperwork,no big deal though..thanks again Rich for everything...Shane and Audra More
Russell Doddroe, John Smith, and everyone else at Toyota Direct were fabulous and a truly pleasure to work with. Russell went above and beyond and helped me find the perfect car. Prior to me finding the car Direct were fabulous and a truly pleasure to work with. Russell went above and beyond and helped me find the perfect car. Prior to me finding the car, he kept in contact with me. He always kept me updated and I always felt in the loop with what all was going on. He was timely, organized, and genuinely cared about finding a car that fit my needs/wants. From the very beginning he knew I wanted a new Toyota Camry SE...all said and done, he found me the PERFECT car. Thanks to everyone at Toyota Direct for making my car buying experience a pleasant one. Without a doubt, I will be leasing another car from them once mine is up and will recommend them to friends/family! More
I had done a great deal of research on the internet for possible Hybrid car choices. I narrowed my search to two vehicles. The 2012 Hybrid Camery and the 2012 Hundai Sonata. My first stop was Toyota Dir possible Hybrid car choices. I narrowed my search to two vehicles. The 2012 Hybrid Camery and the 2012 Hundai Sonata. My first stop was Toyota Direct. The only dealer that actually had the car on the lot and they had choices! I was helped within 30 sec of entering the showroom by a very kind, patient and polte salesman, Melvin Jiles. Melvin was albe to show me the choices and take me on a test immediately. He was very thorough in showing all of the amenities and features. I made my requests for trade-in, financing and accessories. Asked him to work it out and call me. I had my answer within 30 minutes of leaving the dealer and they came so close to meeting my requests (and I loved the car) I went back the next day to seal the deal. The general manager has touched based with me and he too has great manners. Not pushy at all. I would highly recommend this dealer. Toyota just needs to now offer a 100K warranty at no charge like Hundai and all would be well with the world. More
On three separate occasions we approached this dealer to purchase a vehicle. Prior to visiting the dealership we would research the vehicle we were interested in. Everytime they had their vehicles listed w purchase a vehicle. Prior to visiting the dealership we would research the vehicle we were interested in. Everytime they had their vehicles listed well ABOVE Kelly Blue Book value. Everytime we would point this out in our negotiations the sales staff would demean us and get defensive, then start using dishonest sales tactics to try to push us into purchasing from them. Amazing when you walk away that a week later they will start calling you and claim that they can drop the price down some. Once they called three weeks later. Like I said we did our research before going. We ended up purchasing both of our vehicles (same make, model, and similar in milage) from another dealership for the price we offered Toyota Direct. One of the times the salesperson got rude with me on the phone when I told them we had bought at another dealer. Also, when I tried to have my vehicle serviced there, it was a joke. Received excuses and a run around. I watched three customers storm off angry. RUN, RUN AWAY from this dealer. More
I was shopping on line for my next car. Wanted to buy my first Toyota. Found exactly what I wanted and received an immediate reply from Greg and Malek. By the end of the day my gently used Toyota was park first Toyota. Found exactly what I wanted and received an immediate reply from Greg and Malek. By the end of the day my gently used Toyota was parked in my garage. Thanks Greg and Malek for taking such great care of the many details involved. I highly recommend working with them. More
I was very impressed by how friendly and service oriented the people were at Toyota Direct. Rich went out of his way to answer our questions and make sure we were completely satisfied with our vehicle. He the people were at Toyota Direct. Rich went out of his way to answer our questions and make sure we were completely satisfied with our vehicle. He spent a lot of time with us and had a very positive attitude. I would recommend him to friends and family. More
We had a great experience at Toyota Direct. We talked with Rich on the phone a couple of times and he was very responsive to our calls and answered our questions. The saleman we dealt with most is Andy i with Rich on the phone a couple of times and he was very responsive to our calls and answered our questions. The saleman we dealt with most is Andy in person. There was no pressure to buy and he made us extremely comfortable with our choice and the price. The whole process was very enjoyable. We're very happy with our Camry and will be telling our family and friends how enjoyable this process was. More