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Toyota Direct
Columbus, OH
1,299 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,299 reviews
August 29, 2024
I appreciate the kindness that the maintenance staff shows whenever I bring my car in. This trip was no different shows whenever I bring my car in. This trip was no different More
by creolelady6103
Verified CustomerEmployees Worked With
August 29, 2024
I trust Chris Grossman at Toyota Direct based on his experience and extensive knowledge. Chris has integrity and I rely on his advice for my vehicle’s maintenance and repairs. I highly recommend Chris. experience and extensive knowledge. Chris has integrity and I rely on his advice for my vehicle’s maintenance and repairs. I highly recommend Chris. More
by jjurkuta
Employees Worked With
August 29, 2024
Yes, I would recommend this service department. Everything was great including the lounge area for waiting on the vehicle. Everything was great including the lounge area for waiting on the vehicle. More
by seraph174
Employees Worked With
August 29, 2024
Toyota Direct is one step solution for all the services and they have good infra with best facility. I wanted to comment on Caleb Meyer who is very friendly and answered all the questions patiently. and they have good infra with best facility. I wanted to comment on Caleb Meyer who is very friendly and answered all the questions patiently. More
by Yasin Sharif
August 29, 2024
Happy that I am albe to set up an appointment with the Tech that I prefer to service my vehicle. Thanks Direct. Tech that I prefer to service my vehicle. Thanks Direct. More
by dastygler
August 29, 2024
I'm a repeat customer for 8 years. Dee Nabavi helped me out, great guy. Thanks! Dee Nabavi helped me out, great guy. Thanks! More
by Ryan
Employees Worked With
August 29, 2024
Very prompt service, keep up your excellent service going on. Thanks a lot. Take care on. Thanks a lot. Take care More
by prashe
Employees Worked With
August 29, 2024
They did an amazing job. But accidentally broke my key where it hooks on/holds the round metal key thingy. But didn’t offer a way to replace it. Which I thought odd. I d But accidentally broke my key where it hooks on/holds the round metal key thingy. But didn’t offer a way to replace it. Which I thought odd. I did have a replacement key at home, but I can’t use it remotely as I could my original key. More
by poopadonga1
Employees Worked With
August 29, 2024
Orderly and quick to finish services. So I didn't have to wait forever. Thanks So I didn't have to wait forever. Thanks More
by elernondum2
August 29, 2024
He was so polite and informative. I ask for his service each time I come back. I ask for his service each time I come back. More
by KaAb
Employees Worked With
