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Toyota Direct
Columbus, OH
1,314 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,314 reviews
Verified Customer
September 08, 2024
Russell was great, friendly, professional, and knowledgeable. They delivered on their promises and my vehicle arrived on time. I recommend stopping in and asking for Russell if you’re looking for knowledgeable. They delivered on their promises and my vehicle arrived on time. I recommend stopping in and asking for Russell if you’re looking for a new car. More
by penny_6161
Employees Worked With
September 07, 2024
Always a great experience at Toyota Direct. Maggie is wonderful to work with. The entire staff is very attentive, friendly, and professional. Maggie is wonderful to work with. The entire staff is very attentive, friendly, and professional. More
by mziris123
Employees Worked With
September 06, 2024
Phenomenal across the board. Highly recommended to anyone looking to get in a new Toyota Highly recommended to anyone looking to get in a new Toyota More
by troybenedict25
September 06, 2024
This dealership they have liar associate special Basha And the employees are crooks and scammers to make money from the customer And the employees are crooks and scammers to make money from the customer More
by zubayr005
Employees Worked With
September 05, 2024
This dealership has been very helpful and accommodating to our individual needs when it came to buying a vehicle. to our individual needs when it came to buying a vehicle. More
by robhesseling1
Employees Worked With
September 05, 2024
It was excellent service the wait time was not that long I was amazed really. I was amazed really. More
by Muhammad Ibrahim
September 04, 2024
Chris Grossman and J. R. Kenney could not have been more perfect in their service, advice, value, and assistance they provided - employees like them (and Mindy HIll) make i R. Kenney could not have been more perfect in their service, advice, value, and assistance they provided - employees like them (and Mindy HIll) make it easy to get my service at this dealership, even though it's not convenient for me to get to. The only reason I didn't give 5 stars rating is that services always seem to take longer than I think it should, but the service is always reliable, and seems to have become competitively priced. And the waiting room is comfortable and clean. Thanks Chris, J.R. and Mindy! More
by kushesqua
Employees Worked With
Other Employees :
J.R. Kenney - 5 stars!!!
September 03, 2024
Hands Down best experience from first call until we sign, i would recommend them to my friends i would recommend them to my friends More
by ibraim-1995
Employees Worked With
September 03, 2024
Maggie filled in for Chris Grossman (our regular rep). She was personable, solicitous, and great. Thanks for the considerate service always! She was personable, solicitous, and great. Thanks for the considerate service always! More
by mlkelsten07
Employees Worked With
