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Toyota Direct
Columbus, OH
2,258 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,258 reviews
July 02, 2026
This dealership has a Great service team, good timely communication and commitment to excellence! Thanks for all you do!!! communication and commitment to excellence! Thanks for all you do!!! More
by jeannem2
Verified Customer
July 02, 2026
Beautiful dealership. Service are is wonderful. They are quick and clean on both the sales end and the service end. Service are is wonderful. They are quick and clean on both the sales end and the service end. More
by dustinshs
Employees Worked With
July 01, 2026
The dealership is always clean and welcoming. The issue i have is not wiping down the frame after an oil change. We need them to wipe down the frame to avoid staining garage floor. The issue i have is not wiping down the frame after an oil change. We need them to wipe down the frame to avoid staining garage floor. More
by mh2242
July 01, 2026
They always provide the best service. They treat you like family. They respect your time and provide any/every thing needed for elite customer satisfaction. They treat you like family. They respect your time and provide any/every thing needed for elite customer satisfaction. More
by jjrodock
June 30, 2026
My purchase was an easy smooth process. I had been a 25+ year Jeep loyal buyer. My 2026 Jeep was a nightmare with the dealer having it 10 weeks out of the three months I had issues. I love I had been a 25+ year Jeep loyal buyer. My 2026 Jeep was a nightmare with the dealer having it 10 weeks out of the three months I had issues. I love my new Toyota Grand Highlander and will never go back to Jeop again. More
by srleach54
Employees Worked With
June 29, 2026
Mindy was excellent, she was helpful and professional. She is honest and explained my needs. I would recommend her to others She is honest and explained my needs. I would recommend her to others More
by mejane43230
Employees Worked With
June 27, 2026
Great customer service, they are always looking for ways to assist and are always willing to accommodate for the client. to assist and are always willing to accommodate for the client. More
by 007manaba
Employees Worked With
June 27, 2026
I got done a recall. Couple sensors got changed. They did a great job. They really take care of me. That’s why I love to bring my car to the Toyota direct in Columbus Ohi Couple sensors got changed. They did a great job. They really take care of me. That’s why I love to bring my car to the Toyota direct in Columbus Ohio. Thank you so much to the gentleman who helped me out. More
by regino antonio rodriguez ulloa
June 27, 2026
Caleb and Lily were very efficient and helpful on why my passenger front floor was wet and addressed the issue quickly and thoroughly the day before our vacation. Thank them both for all their help. passenger front floor was wet and addressed the issue quickly and thoroughly the day before our vacation. Thank them both for all their help. More
by lindasully64
