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Toyota Direct
Columbus, OH
1,213 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,213 reviews
Verified Customer
February 28, 2025
Jeremy always does a great job for me. Toyota has always supported me. 5 star always. Keep up the good work. Your loyal customer Doug Kenehan Toyota has always supported me. 5 star always. Keep up the good work. Your loyal customer Doug Kenehan More
by dkenehan
Employees Worked With
February 28, 2025
I was very impressed by the service, dealership and service advisor. Toyota Direct was professional, clean, polite, fast and impressive. service advisor. Toyota Direct was professional, clean, polite, fast and impressive. More
by samueljstreng
Employees Worked With
February 27, 2025
Organized and tidy place to do business. Operating on time business. Takes good care of their customers. Operating on time business. Takes good care of their customers. More
by mayost13
Employees Worked With
February 27, 2025
It was very great and smooth. Love toyota direct. Only use there services on toyota. Love toyota direct. Only use there services on toyota. More
by yolanda.foster01
Employees Worked With
February 25, 2025
Outstanding services, friendly environment and no delays. I will surely recommend their services to other customers. I will surely recommend their services to other customers. More
by jkonika
February 25, 2025
The service that I received has never disappointed me. Great service, on time for my appt, very courteous and serviceman attend to all my concerns. The lounge and refreshments seems to nake the time go Great service, on time for my appt, very courteous and serviceman attend to all my concerns. The lounge and refreshments seems to nake the time go by quickly. I have been a customer thru 2 new Rav 4th. I new Highlander and a new Chr [2020). More
by omeliayoung
Employees Worked With
February 25, 2025
Everyone was a pleasure deal with. I had a nice experience picking out my new truck and I would definitely go back. I had a nice experience picking out my new truck and I would definitely go back. More
by simpsonjeremy622
Employees Worked With
February 24, 2025
Dealer aided me when Toyota of America failed to take care of me. Saying the problem wasn’t covered because I was out of warranty. The issue started when my vehicle was in warranty, but never was full care of me. Saying the problem wasn’t covered because I was out of warranty. The issue started when my vehicle was in warranty, but never was full blown until now and I (the customer) had to pay for a manufacturer problem that was found before I even purchased the vehicle! Now the dealer had to also eat the portion that Toyota of America would not pay for! More
by bobchap47
February 24, 2025
Routine service but now the low pressure tire light comes on!!!! Disappointing to say the least! on!!!! Disappointing to say the least! More
by krunger
Employees Worked With
