Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Direct
Columbus, OH
1,525 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,525 reviews
August 29, 2024
During recent car purchase, I was very disappointed with the buying process. Very different than my first purchase. the buying process. Very different than my first purchase. More
by troy_a_cochran
Verified Customer
August 29, 2024
Always been treated well here! !! Service is awesome. Sales not so much. Not much that I don’t like except for them always adding 1% for shop supplies on quoted work. !! Service is awesome. Sales not so much. Not much that I don’t like except for them always adding 1% for shop supplies on quoted work. More
by dascooter2002
Employees Worked With
Lacy
August 29, 2024
They damaged my car every time I bring my car to repair, then they replaced the aftermarket parts then they replaced the aftermarket parts More
by phmmus
Employees Worked With
August 29, 2024
I appreciate the kindness that the maintenance staff shows whenever I bring my car in. This trip was no different shows whenever I bring my car in. This trip was no different More
by creolelady6103
Employees Worked With
August 29, 2024
I trust Chris Grossman at Toyota Direct based on his experience and extensive knowledge. Chris has integrity and I rely on his advice for my vehicle’s maintenance and repairs. I highly recommend Chris. experience and extensive knowledge. Chris has integrity and I rely on his advice for my vehicle’s maintenance and repairs. I highly recommend Chris. More
by jjurkuta
Employees Worked With
August 29, 2024
Good people, good communication. I did have a bit of a wait for a service person to ask to help me. I’m guessing a number of them were at lunch. I did have a bit of a wait for a service person to ask to help me. I’m guessing a number of them were at lunch. More
by bkerr2125
Employees Worked With
Chuck hessel
August 29, 2024
Service department is efficient, organized, knowledgeable, helpful and on time. I will be back and highly recommend. knowledgeable, helpful and on time. I will be back and highly recommend. More
by pauskings
August 27, 2024
She does a great job and in a timely fashion. She listened to my concerns. Thanks She listened to my concerns. Thanks More
by Rdoddroe007
August 25, 2024
Genuinely the best car dealer I have ever encountered. We initially went to Germain Toyota and the manager there was grumpy, not friendly at all so me and my girlfriend wanted to look somewhere else. I lo We initially went to Germain Toyota and the manager there was grumpy, not friendly at all so me and my girlfriend wanted to look somewhere else. I looked at Toyota direct and luckily we got Dee as our guy. It was such amazing experience overall, he is so so friendly, very funny, kind and is very straight forward with you. You can tell he isn’t just here for the money but for buyers to not be ripped off. I will definitely come back here for Dee specifically. Such a good experience thank you Toyota Direct and Dee for making this experience a memorable one! More
by Jaelyn
Employees Worked With
