Back

Toyota Direct

Columbus, OH

4.2
1,523 Reviews
Contact Dealership

4248 Morse Rd

Columbus, OH

43230

Directions

By Type

Showing 1,523 reviews

August 29, 2024

They damaged my car every time I bring my car to repair, then they replaced the aftermarket parts More

by phmmus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isatou Jahateh
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

I appreciate the kindness that the maintenance staff shows whenever I bring my car in. This trip was no different More

by creolelady6103
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

I trust Chris Grossman at Toyota Direct based on his experience and extensive knowledge. Chris has integrity and I rely on his advice for my vehicle’s maintenance and repairs. I highly recommend Chris. More

by jjurkuta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Good people, good communication. I did have a bit of a wait for a service person to ask to help me. I’m guessing a number of them were at lunch. More

by bkerr2125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck hessel
August 29, 2024

Service department is efficient, organized, knowledgeable, helpful and on time. I will be back and highly recommend. More

by pauskings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie the girl (scheduling)
August 27, 2024

She does a great job and in a timely fashion. She listened to my concerns. Thanks More

by Rdoddroe007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Genuinely the best car dealer I have ever encountered. We initially went to Germain Toyota and the manager there was grumpy, not friendly at all so me and my girlfriend wanted to look somewhere else. I lo More

by Jaelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dariush (Dee) Nabavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

I don’t think Nathan weeks was very helpful. But Pierre was great and things went well More

by chenaeroker123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre Gambrell
August 23, 2024

Johny Faulkner was an excellent salesman- very kind and anticipated our needs! We appreciate you! More

by Jcarrick19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cochems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johny Faulkner
August 20, 2024

I have a very nice experience! I love my new car and everything goes quickly More

by 903180008
Recommend Dealer
Yes
Employees Worked With
Derrick Palm
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
105
...