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Toyota Direct
Columbus, OH
1,042 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,042 reviews
April 11, 2010
Bought a car at Toyota Direct, signed all of the documents. Went to pick up my car when agreed, and they told me that my car was sold to someone else. Would not honor price/financing for another car documents. Went to pick up my car when agreed, and they told me that my car was sold to someone else. Would not honor price/financing for another car. I feel cheated. Sales person was Tom Cochran. Going to buy a Honda now. More
by Lisa PFS
Employees Worked With
Tom Cochran
June 03, 2009
Overall, I was very unimpressed with this dealership. I had seen a car I wanted on their website and called the internet sales manager to make an appointment to come in and test drive it. When I arrived f had seen a car I wanted on their website and called the internet sales manager to make an appointment to come in and test drive it. When I arrived for my appointment, the sales person I spoke with was 20 mins late, which was annoying. Also when it came time to talk about price, the initial price that they came out with was higher than the one I had seen on the Internet and specifically asked about. When I pointed this out, they said "oh wait a minute" and came out again with a price that was lower than the original, but still higher than the one on the Internet. Overall, I didn't feel they were dealing in good faith. More
by dk8594
Employees Worked With
Lori
