Toyota Carlsbad

First, let me say I ended up in Carlsbad after a terrible experience at Irvine Power Toyota. I went there with the thinking that it was close by, and also thinking that all Toyoto dealerships were the same. experience at Irvine Power Toyota. I went there with the thinking that it was close by, and also thinking that all Toyoto dealerships were the same. Not so. After four hours at Irvine, the manager didn't think I was a serious buyer, so he would not get the car on to the lot that I wanted Prius C1(it was in storage)without me signing buying paperwork! Umm what?! Sign to buy a car I have never seen or driven?? I was so insulted, and in a hurry to get a new car that I left. The next day I went to Carlsbad, long drive for me, but very worth it. My dealer Scott Busby listened to my situation, tiny tiny tiny budget, and of course I wanted the world:) we haggled for three hours. But every minute he was patient, flexible, and above all; as a girl by myself, he never treated me like a sucker. I got my car, s smokiing deal,and I met a dealer that I will personally recommend to everyone that is looking for a Yoyota. Scott- you're a cool car dealer. However; the story gets better. I got mine on 4/20/12. My mom and I went back the next day 4/21/12 and she got hers. So Toyoto Carlsbad, you have gained two loyal customers for life. Note to dealerships that don't treat car buyers properly, learn from the folks at Casrlsbad. A good recommendation can make people drive further, and bring friends and family. Thanks Carlsbad, you made a mom and daughter really happy.I don't know plural for Prius, Prui??? but we are a money saving prui family now! More

Thanks to Scott our new car purchase was smooth and stressfree!He thought of every detail and made sure everything promised was delivered. Thank You Scott! stressfree!He thought of every detail and made sure everything promised was delivered. Thank You Scott! More

first oil change left my seat smelling like whoever moved my car. strong personal odor embedded for the next day. second oil change: for some unexplainable reason, a large dollop of grease was left on center my car. strong personal odor embedded for the next day. second oil change: for some unexplainable reason, a large dollop of grease was left on center armrest. not even smeared, it looked like the goop was just squeezed onto the fabric. no work was scheduled for the interior. will not be returning for any service. i thought that the popularity of this location meant better work, turns out, they handle the volume with haste and carelessness. More

Jana Leopard exceeded my expectations of service by going above and beyond the call of duty to ensure my issues were attended to and resolved. I will go back to Ms. Leopard every time I need my Toyota servi above and beyond the call of duty to ensure my issues were attended to and resolved. I will go back to Ms. Leopard every time I need my Toyota serviced! More

Ghassan Asfour is one of the finest salespersons available. After having a terrible experience at the Toyota dealership of Santa Monica, I returned to the Carlsbad dealership. Ghassan expedited the available. After having a terrible experience at the Toyota dealership of Santa Monica, I returned to the Carlsbad dealership. Ghassan expedited the lease of my new car and I was in and out of the dealership in under 3 hours. I highly recommend Ghassan at Toyota Carlsbad and will return to him again and again. More

Alex Ordonez was very friendly and helpful from the time he met us in the lot, showing us the different colors of the Camrys. The purchase process was very smooth and with no pressure. I highly recommend he met us in the lot, showing us the different colors of the Camrys. The purchase process was very smooth and with no pressure. I highly recommend this dealer and would do business there again over other Toyota dealers in the area. More

Thanks Scott, great knowledge and experience. I appreciate the honesty and hard work, you went from something I couldn't afford to hitting it right on the spot, with the same truck. Thanks alot, ag appreciate the honesty and hard work, you went from something I couldn't afford to hitting it right on the spot, with the same truck. Thanks alot, again!! More

Thank you Scott for getting me the car I wanted in the color I liked and for taking the time with me to go over the car functions and sync my phone, even though you were late for your family dinner! I rea color I liked and for taking the time with me to go over the car functions and sync my phone, even though you were late for your family dinner! I really appreciate it! You made my car buying experience pleasant and easy - no pressure, no stress!! I love my new Scion xb in Stingray Metallic! Thank you Aaron for being so nice and explaining all the financials and options clearly and concisely. You were so nice and again no pressure! I was smiling all the way home as I drove my sweet new ride! :) Thanks again Toyota Carlsbad! More

Duff Joy, David Corona, and Lou Maldanado are 3 of the many wonderful team members at Toyota Carlsbad. Toyota has proven to be a great car company, and this particular dealership is outstanding. Plus, the many wonderful team members at Toyota Carlsbad. Toyota has proven to be a great car company, and this particular dealership is outstanding. Plus, the new service center is state of the art! I'm so happy with my choice to join the Toyota family. More

Scott Busby has a great personality!!! Scott made us feel comfortable while going through the numbers and making us feel like a friend getting a car. Scott was very knowledgeable when it came to the vehicle comfortable while going through the numbers and making us feel like a friend getting a car. Scott was very knowledgeable when it came to the vehicle he made sure we knew and understood each function the 2012 Camry had to offer. Nicole in finance was very friendly as well. I would definitely refer Scott to family and friends. We left Toyota Carlsbad with a new 2012 Camry and the process went so smoothly. We look forward to building relationship with the service department as we care for our car. More