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Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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795 Reviews of Toyota Carlsbad

April 13, 2012

Thanks to Scott our new car purchase was smooth and stressfree!He thought of every detail and made sure everything promised was delivered. Thank You Scott! More

by bjacoban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Busby
Apr 16, 2012 -

Toyota Carlsbad responded

Thank you for sharing your experience with our dealership! We are happy Scott could assist you with the car buying process. Enjoy your new car and do not hesitate to get in touch if you need anything in the future. Also, please follow us on Facebook , Twitter, and Google + as we have specials exclusively for our followers. Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com

April 03, 2012

first oil change left my seat smelling like whoever moved my car. strong personal odor embedded for the next day. second oil change: for some unexplainable reason, a large dollop of grease was left on center More

by sanpdx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
n/a
Apr 04, 2012 -

Toyota Carlsbad responded

Please let me apologize for your negative experience with our dealership. At Toyota Carlsbad providing our customers with excellent service is our top priority and I am sorry to hear your experience was anything less than top notch. If you would like to speak further on this matter, please feel free to contact me with the information below. Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com

March 13, 2012

Jana Leopard exceeded my expectations of service by going above and beyond the call of duty to ensure my issues were attended to and resolved. I will go back to Ms. Leopard every time I need my Toyota servi More

by juneboarder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jana Leopard
Mar 14, 2012 -

Toyota Carlsbad responded

June, Thank you for taking the time to write us this review! We are pleased to hear you had such a great experience with Jana and our dealership. At Toyota Carlsbad our goal is to make sure our customers are taken care of and we are happy to hear you experienced this during your visit. We look forward to working with you in the future! Also, please follow us on Facebook, Twitter, and Google + as we have specials exclusively for our followers. Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com

March 12, 2012

Ghassan Asfour is one of the finest salespersons available. After having a terrible experience at the Toyota dealership of Santa Monica, I returned to the Carlsbad dealership. Ghassan expedited the More

by Michelefried
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ghassan Asfour
Mar 13, 2012 -

Toyota Carlsbad responded

Michele, Thank you for sharing your experience. At Toyota Carlsbad customer service and customer satisfaction are of the utmost importance and we are pleased Ghassan exceeded your expectations. Enjoy your new Toyota and we look forward to working with you in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com

March 05, 2012

Alex Ordonez was very friendly and helpful from the time he met us in the lot, showing us the different colors of the Camrys. The purchase process was very smooth and with no pressure. I highly recommend More

by abatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ordonez
Mar 06, 2012 -

Toyota Carlsbad responded

Thank you for your feedback. Alex is a great asset to our team and will be happy to hear you have spoken so highly of him. Please let us know if we can do anything for you in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com

March 02, 2012

Thanks Scott, great knowledge and experience. I appreciate the honesty and hard work, you went from something I couldn't afford to hitting it right on the spot, with the same truck. Thanks alot, ag More

by Bludot24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Busby
Mar 05, 2012 -

Toyota Carlsbad responded

Thank you for your business. We love hearing from our customers and we are pleased Scott could make your visit to our dealership a great one! Do not hesitate to get in touch if you need anything in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com

February 26, 2012

Thank you Scott for getting me the car I wanted in the color I liked and for taking the time with me to go over the car functions and sync my phone, even though you were late for your family dinner! I rea More

by kdlund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Busby and Aaron Flore
Feb 27, 2012 -

Toyota Carlsbad responded

Thank you for writing us this review! We are happy Scott and Aaron could make your car buying experience a positive one. At our dealership we strive to provide our customers with 100% customer satisfaction and we are thrilled you experienced this during your visit. Enjoy your new Scion xb and please let us know if you need anything in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com

February 24, 2012

Duff Joy, David Corona, and Lou Maldanado are 3 of the many wonderful team members at Toyota Carlsbad. Toyota has proven to be a great car company, and this particular dealership is outstanding. Plus, the More

by desertgirlxr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy, David Corona, Lou Maldanado
Feb 27, 2012 -

Toyota Carlsbad responded

Welcome to the Toyota family! At Toyota Carlsbad we pride ourselves on our excellent staff and they will be pleased to hear you have spoken so highly of them. We look forward to working with you in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com

February 20, 2012

Scott Busby has a great personality!!! Scott made us feel comfortable while going through the numbers and making us feel like a friend getting a car. Scott was very knowledgeable when it came to the vehicle More

by Badillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Busby
Feb 21, 2012 -

Toyota Carlsbad responded

Badillo, Congratulations on your new Camry! At Toyota Carlsbad we pride ourselves on our professional and friendly staff and it is great to hear Scott could make your car buying experience a pleasant one. We look forward to continuing to work with you in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com

February 20, 2012

Duff Joy was a man on a mission. Knew what questions to ask to make a speedy and accurate appraisal of what we needed/wanted and had the car we wanted in front of our eyes in 10 minutes (vs wandering aroun More

by Tom&JaniceB
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy, David Corona, Mandi
Feb 21, 2012 -

Toyota Carlsbad responded

Tom and Janice, Thank you for the recommendation! We are happy Duff, Mandi, and David could make your car buying experience a great one! Enjoy your new car and please let us know if you need anything in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com

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