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Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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795 Reviews of Toyota Carlsbad

September 29, 2012

This dealer is great. The transaction was very quick, financing was a breeze, and my salesman (Doug S) was a great guy; he didn't pressure me or try selling me things I didn't want. Overall this purchase More

by mkwast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug S
Oct 05, 2012 -

Toyota Carlsbad responded

Thank you a great amount for this wonderful review. We are very happy to hear that your transaction went as smooth as possible for you. Please do let us know if there is absolutely anything that we can do for you! Best, Vanessa Clark Vclark@toyotacarlsbad.com

September 17, 2012

Jessica Morales was very pacient and helpful in initial training my mother to the new Prius C, making her feel that she can handle the car. My mother felt very satisfied with her service since she is almos More

by kikofan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Morales
Sep 18, 2012 -

Toyota Carlsbad responded

Awesome! We are beyond thrilled that your mother was able to learn the technology through Jessica's awesome help! Congratulations also on the brand new Prius C! It is an amazing vehicle and we have absolutely no doubt that she will love it. Please do let us know if she ever needs any help in the future. Take care and we look forward to seeing you soon! Also, check us out on Facebook and Twitter for specials exclusively for our followers! Take care and we will see you again very soon! Best, Vanessa Clark Vclark@toyotacarlsbad.com

September 15, 2012

Toyota Carlsbad is a convenient location, the staff is very service oriented and friendly and efficient, I have nothing but good things to say about my experience there. More

by gthomsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 17, 2012 -

Toyota Carlsbad responded

First of all, we are very excited to hear your feedback! It is great to know that you had a wonderful experience with u s at Toyota of Carlsbad. We value our customers and always want you to have a great time with exceptional customer service. Please do let us know if there is anything else that we can do for you. Also, check us out on Facebook and Twitter for specials exclusively for our followers! Take care and we will see you again very soon! Best, Vanessa Clark Vclark@toyotacarlsbad.com

August 29, 2012

I took my car in to have the breaks checked. Service was wonderful and everyone was very friendly. They were able to complete repairs faster than originally estimated. Our shuttle driver was very personab More

by riggfamliy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Aug 30, 2012 -

Toyota Carlsbad responded

Thank you for writing this great review! We are happy to hear that your experience with our service department went awesome! We look forward to seeing you again at your next appointment! Also, check us out on Facebook and Twitter for specials exclusively for our followers! Take care and we will see you again very soon! Best, Vanessa Clark Vclark@toyotacarlsbad.com

August 29, 2012

The dealership was good what I didn't like was the sales guy he was bad mouthing my trade in and letting us know how much trouble it was going to be to try and resell the car he was trying to give us the le More

by Allie901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
August 29, 2012

Al Vargas has always done an outstanding job representing Toyota Carlsbad. He has our compete trust and confidence. We are sure anyone we refer him to will be treated with the same professionalism and reli More

by mayogold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AL Vargas
Aug 30, 2012 -

Toyota Carlsbad responded

Wow! Thank you for writing such a stunning review on both Al and Toyota Carlsbad! We are very happy to hear that you are such a loyal customer! We will always look forward to doing business with you! Thank you for your generous recommendations. Also, check us out on Facebook and Twitter for specials exclusively for our followers! Take care and we will see you again very soon! Best, Vanessa Clark Vclark@toyotacarlsbad.com

August 15, 2012

In addition to being very helpful and very friendly, we felt that Martin, Adrianna, and Nicole acted with integrity and sincerity. We felt very comfortable working with them and were so happy that our usu More

by JulietteSeer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Suarez , Adriana, Nicole Manganiello
Aug 15, 2012 -

Toyota Carlsbad responded

Wow! Congratulations on your brand new car! We are very thrilled to hear that you were satisfied with our staff. We understand the process of buying a car can be hectic, and it is our job to make sure it goes as smooth as possible. It is great to know that your payment is an amount that you feel comfortable with. Let us know if there is anything else we can further help you with. Also, check us out on Facebook and Twitter for specials exclusively for our followers! Take care and we will see you again very soon! Enjoy your newly owned vehicle! Best, Vanessa Clark Vclark@toyotacarlsbad.com

August 14, 2012

bought a used 2011 corolla, and got screwed on my interest rate cause i had "bad credit." and had a crappy-ish trade in that they didn't want to pay me for. I wish I would have kept my trade, and sh More

by jack.bell.123276
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cant find names
Aug 16, 2012 -

Toyota Carlsbad responded

First of all, I would like to apologize for the incident that you have described. The traits that you have mentioned are not what we value here at Toyota Carlsbad. I would like to speak with you further regarding this incident. If you could contact me at your earliest convenience, I would like to make matters right. Best, Vanessa Clark Vclark@toyotacarlsbad.com

August 13, 2012

Anthony Urias and Michael Boone were great! Anthony answered all our questions and was friendly and not rushed whatsoever. Michael was like a friend. They were honest, straightforward and obviously w More

by bestelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Urias and Michael Boone
Aug 14, 2012 -

Toyota Carlsbad responded

Congratulations on your new vehicle! At Toyota Carlsbad we strive 100% to make sure that our customers have the absolute best experience! We are happy to hear that you enjoyed your time here, and that you were never pressured. Please let us know if you have any questions regarding your new vehicle. Also, check us out on Facebook and Twitter for specials exclusively for our followers! Take care and we will see you again very soon! Best, Vanessa Clark Vclark@toyotacarlsbad.com

August 11, 2012

Tom and Henry worked together to minimize time spent. Delivered as promised in all aspects. We love our new car and even more the sales people we worked with. They didn't waist our time, listened to wh More

by ankababic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Redd & Henry Gonzalez
Aug 13, 2012 -

Toyota Carlsbad responded

Thank you for taking the time to write this review on both Henry and Tom! We are happy to hear that you received such excellent customer service! Congratulations on your brand new car, we sure hope that you enjoy it! If you ever have any questions before your next visit, please feel free to give us a call! Also, check us out on Facebook and Twitter for specials exclusively for our followers! Take care! Regards, Jenipher Tucker Customer Relations Manager jtucker@toyotacarlsbad.com

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