Toyota Carlsbad

I took my car in to have the breaks checked. Service was wonderful and everyone was very friendly. They were able to complete repairs faster than originally estimated. Our shuttle driver was very personab wonderful and everyone was very friendly. They were able to complete repairs faster than originally estimated. Our shuttle driver was very personable as well. More

Al Vargas has always done an outstanding job representing Toyota Carlsbad. He has our compete trust and confidence. We are sure anyone we refer him to will be treated with the same professionalism and reli Toyota Carlsbad. He has our compete trust and confidence. We are sure anyone we refer him to will be treated with the same professionalism and reliability as Al has displayed to us in the past. He is a credit to the Toyota Brand and the Dealership! Mickey and Marilyn Gold More

In addition to being very helpful and very friendly, we felt that Martin, Adrianna, and Nicole acted with integrity and sincerity. We felt very comfortable working with them and were so happy that our usu felt that Martin, Adrianna, and Nicole acted with integrity and sincerity. We felt very comfortable working with them and were so happy that our usual monthly car payment would be less than normal! Of course, we opted for additional financing options as they were good choices under the guidance of Nicole. We will be recommending Toyota Carlsbad, and especially Martin and Adrianna, to our friends and will be returning when we are ready for another purchase. By the way, this was the first brand new car we have ever owned :) More

bought a used 2011 corolla, and got screwed on my interest rate cause i had "bad credit." and had a crappy-ish trade in that they didn't want to pay me for. I wish I would have kept my trade, and sh interest rate cause i had "bad credit." and had a crappy-ish trade in that they didn't want to pay me for. I wish I would have kept my trade, and shopped around more, I had lower payments, and lower interest. but they did knock 2000 off the corolla, and then it stayed at the same price it was before! Oh and there was a little bit of body damage on the bottom of the bumper that no one told me about or even mentioned. the sales guy was not very knowledgeable, and treated me and my fiance like crap! and it was an all day affair. please do yourself a favor and go somewhere else, they did Toyota a bad deed on that, cause now i think that most dealers are going to do what they did. I forgot to mention that they didn't change the oil on the car so the service light came on 2 weeks after I bought it. took it in for service, forgot I had a craftsman tool set in it, and it walked away. please don't go to these guys. More

Anthony Urias and Michael Boone were great! Anthony answered all our questions and was friendly and not rushed whatsoever. Michael was like a friend. They were honest, straightforward and obviously w answered all our questions and was friendly and not rushed whatsoever. Michael was like a friend. They were honest, straightforward and obviously wanted to meet our needs. Very pleasant Car shopping experience. More

Tom and Henry worked together to minimize time spent. Delivered as promised in all aspects. We love our new car and even more the sales people we worked with. They didn't waist our time, listened to wh Delivered as promised in all aspects. We love our new car and even more the sales people we worked with. They didn't waist our time, listened to what we wanted and completed sales and delivery in record time. Thanks Tom and Henry More

I had an excellent experience at Toyota Carlsbad. As a first time car buyer (yes, I have never owed a car in nearly 19 years), I was looking for a specific model, 2011 Ford Fusion Sport. Using Pentagon F first time car buyer (yes, I have never owed a car in nearly 19 years), I was looking for a specific model, 2011 Ford Fusion Sport. Using Pentagon Federal Credit Union's Buyer Program, it searched and found that Toyota Carlsbad had the exact model, color and features that I was looking for in my first car. Ironic that it was a Toyota dealership with its rival sitting in its lot. Within 24 hours, Ernan Northrup, salesperson, had contacted me through email to setup an appointment. There were other dealers (I searched in Oakland, North Hollywood and Hawthorn) and vehicles that peaked my interested, but I ran into the horror stories I have heard about regarding car dealerships and salespeople. However, my experience with Ernan was opposite of the horror stories. He was honest, professional, not pushy, and a laidback persona (must be s San Diego thing) that allowed me to enjoy my Ford Fusion Sport. After the test drive and discussion, I was sold on the Fusion Sport and purchased it right there on the spot. Also, Ernan went the extra mile in the following areas: (1) helped me get a better car insurance rate; (2) put additional gas in the tank; (3) helped me drop off the rental car I arrived at the dealership with at a nearby Hertz rental car. Ernan provided me with the care and experience that I appreciate when shopping. Even though I purchased a Ford rather than a Toyota, Ernan was indifferent to the purchase and conducted himself with integrity, courtesy, helpful and professionalism that is lacking in today's American society. Also, Michael Hazlehurst, Finance Manager, was excellent in walking me through the paperwork related to my car purchase. He was professional and courtesy in dealing with me and questions. Even though my financing was through my credit union and not in-house, he provided me with the same kind of service. Thanks again for the experience. More

This is the fourth car that my mom and I have leased from Duff Joy at Toyota Carlsbad. He is a magician literally working out deals for our specific situations that we have brought to him over the years in Duff Joy at Toyota Carlsbad. He is a magician literally working out deals for our specific situations that we have brought to him over the years in helping us get into a new lease. No one else, there at Toyota Carlsbad or any dealer anywhere, could have given us both exceptional customer service as well as the exceptional deals that we continue to enjoy when working with Duff. Since meeting him three years ago, I have no intention of thinking about, let alone going to anywhere else or to anyone else for my leasing a car experience. He is that good! Where others disappoint, Duff delivers. More

Very pleasant experience, great price and friendly dealership. The salesman was very knowledgeable about the car, took me for a test drive and after the purchase, made sure that I understood everythi dealership. The salesman was very knowledgeable about the car, took me for a test drive and after the purchase, made sure that I understood everything about it. More