Toyota Carlsbad

I was in need of a new vehicle and knew I wanted a Toyota 4 door truck. I had a maximum payment budget and did not want to settle for anything else. Shaun Wright walked me through the used Toyota lot and fou 4 door truck. I had a maximum payment budget and did not want to settle for anything else. Shaun Wright walked me through the used Toyota lot and found a beautiful truck, we could not make the payments match my budget. He then walked me over to the NEW Toyota lot and we found the exact truck I wanted but was almost sure I could not afford it...it was BRAND NEW AND GORGEOUS! He worked with his manager Mr. Boone and Mandi Grudek the finance manager and came up with a perfect plan that WORKED for me. I drove off the lot that day with my gorgeous NEW Toyota...the exact one I wanted and could afford! Thank you Shaun, Mr. Boone and Mandi for above and beyond friendliness and customer service! I love my experience and my truck! Sincerely, Janda Alexander More

Without a doubt the best auto buying experience I've had in a long time...was not planning on buying a car that day but Alex made it so "hassle free" and worked with me to get to the financing I needed had in a long time...was not planning on buying a car that day but Alex made it so "hassle free" and worked with me to get to the financing I needed so quickly that I drove off the lot with a new 2013 Camry LE within a couple of hours...also Omar (fleet assistant) and Nicole (finance dept.) were super friendly and made the follow up to the actual sale go smoothly...would definitely recommend this dealership and will return for my next vehicle in 4-5 years. More

Shaun was a very honest and pleasant salesman. I felt taken care of every step of the way. He went the extra mile to make me feel great about buying here. Thanks Shaun for a great experience! taken care of every step of the way. He went the extra mile to make me feel great about buying here. Thanks Shaun for a great experience! More

First class experience!! I have dealt with Toyota Carlsbad for past 10 years for one reason- excellence. This is the best overall experience I have ever had with ANY type of car dealership. This expe Carlsbad for past 10 years for one reason- excellence. This is the best overall experience I have ever had with ANY type of car dealership. This experience is consistent year after year and involves everyone from management to finance. Relaxed, friendly, professional, caring, personable. You do NOT feel like this is a car dealership except for the knowledgeable staff. If you are looking for a great car like Toyota this is it!! I would not even consider going anywhere else! Don't waste your time going elsewhere. More

After previously owning a Toyota for 13 years it was time for an upgrade and a new addition to meet the new needs of my wife and myself. I dreaded the car dealership experience, like the ones at other dealer for an upgrade and a new addition to meet the new needs of my wife and myself. I dreaded the car dealership experience, like the ones at other dealerships preceding, thankfully this was not the case. The Toyota Carlsbad team was very friendly, professional, passive and exceeded our expectations which made this a easy and enjoyable experience. I am very thankful that I set foot on the Carlsbad Toyota lot , cause this was top notch professional customer service. Thank you Duff Joy, Elma Alfaraj and the rest of the Toyota of Carlsbad team. More

Duff was fantastic to work with. We got a great price on our trade in, a great price on our new Prius, and overall a very positive experience. Duff was friendly, efficient, and extremely helpful and patient our trade in, a great price on our new Prius, and overall a very positive experience. Duff was friendly, efficient, and extremely helpful and patient with our questions. He went out of his way to make sure we were satisfied with our purchase and comfortable during our time at the dealership. We had actually gone to a different dealership earlier in the day but were so dissatisfied with the customer service that we started looking elsewhere. I am so happy we decided to drive down to Carlsbad because it was like night and day! Mandy was also great to work with - incredibly friendly, helpful, and knowledgable. More

I am very excited to write this review. I had gone to Toyota of Carlsbad for my original car, a Corolla and was so happy with the honest service I received. So, this time I expected nothing less and got Toyota of Carlsbad for my original car, a Corolla and was so happy with the honest service I received. So, this time I expected nothing less and got it! We went in looking for a bigger car (baby on the way!) and found the Rav4 and fell in love. Omar helped us with the selection (couldn't be happier with the model we chose - XLE AWD) and was very realistic with us about pricing and what to expect. We are so in love with this car and have already enjoyed a nice road trip in it! It is so efficient and is just all around a great family car -- very pleased! Aaron was our financial advisor and went over all the aspects of payment, etc. and helped us with our GAP insurance. He was very pleasant to work with and again, was very honest and straight forward. Overall, we had an amazing experience and will definitely be going to Toyota for any of our future needs. Thank you so much! More

Without a doubt Lisa Bruzzi and her team never led me in the wrong direction. Price was not matched at any other dealer in the area and the vehicle was produced as agreed. No pressure sales and always an op the wrong direction. Price was not matched at any other dealer in the area and the vehicle was produced as agreed. No pressure sales and always an option without the extra cost. All this and the understanding its a Toyota that will last far beyond the competition. I will consider purchasing another in the near future. Respectfully, Steven E Walsh More

Mr. Joy is a valuable asset to the Toyota dealership. After very negative experiences with other Toyotal dealers, I had serious reservation about giving any additional business to Toyota. Meeting and de After very negative experiences with other Toyotal dealers, I had serious reservation about giving any additional business to Toyota. Meeting and dealing with Mr. Joy, his professionalism tempered my harsh feelings for Toyota. Mr. Joy is honest, no-nonsense and an excellent representative for the Toyota dealership. He discussed in depth several car choices and did not try to sell me something I did not want and that is why you got my business. Toyota certainly needs more people like Mr. Joy that will translate to more sales and repeat-customers. Lisa L. Malone 323 707-9544 e-mail: rmprops@sbcglobal.net More

I visited multiple dealerships when shopping for a new car, and Omar Curry at Toyota Carlsbad was the best. He was professional, courteous, and answered my questions with clear, direct answers. He did n car, and Omar Curry at Toyota Carlsbad was the best. He was professional, courteous, and answered my questions with clear, direct answers. He did not pressure me in any way to buy from him, or give any kind of a time deadline. More