Toyota Carlsbad
Carlsbad, CA
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792 Reviews of Toyota Carlsbad
I recently purchased a new 2013 Toyota Tacoma from Toyota I recently purchased a new 2013 Toyota Tacoma from Toyota Carlsbad. My purchasing experience with the sales staff was very frustrating. I was hand I recently purchased a new 2013 Toyota Tacoma from Toyota Carlsbad. My purchasing experience with the sales staff was very frustrating. I was handed over to 4 different salesmen including the Sales Manager. Each time I was introduced to a new salesmen I would have to start the negotiation process over, eventually all of the extra features I had worked into the previous deals were lost. Overall I would rate my experience as poor, I will not recommend purchasing a vehicle from Toyota Carlsbad. There are several other Toyota dealers to choose from throughout San Diego County. More
It was one of the most exciting days of my life when I drove away in my 2010 Toyota RAV4 Limited!! I felt like a queen (without a chauffeur). Zachary took great care of me from the moment I met him. I c drove away in my 2010 Toyota RAV4 Limited!! I felt like a queen (without a chauffeur). Zachary took great care of me from the moment I met him. I came back 3 times total because I couldn't decide. He was very patient and never gave up on me. Then on to Finance with Aaron, who walked me through everything without a hitch. Everyone I met at Toyota Carlsbad was very friendly and not pushy. I had visited 4 other Dealerships on my car search and this one was my favorite, people wise and car wise. Paulette Lee 6/18/13 More
i was really happy....it was an amazing experience....will recomend it to family n friends...happy with my 2014 scion tc thank you guys for everything experience....will recomend it to family n friends...happy with my 2014 scion tc thank you guys for everything More
I had a wonderful experience at Toyota Carlsbad. I wanted a Toyota Camry XLE.I knew what I wanted to pay for a lease and a great Salesman Jonathan Casselman helped me reach my goal. Thanks Toyota Carlsbad. a Toyota Camry XLE.I knew what I wanted to pay for a lease and a great Salesman Jonathan Casselman helped me reach my goal. Thanks Toyota Carlsbad. More
I was shopping for a 2013 Toyota Tacoma 4x4 and was told through USAA pricing that the dealership would honor the pricing. Made an apointment with Lisa and told her exactly what I wanted. She gave me her wo through USAA pricing that the dealership would honor the pricing. Made an apointment with Lisa and told her exactly what I wanted. She gave me her word she had the truck, color and features I was looking for. I was coming from south of her location through heavy traffic with my family. When we arrived she pulled up a truck that was not what I wanted and then pushed me off to a sales manager who's personality was of a rock. Insead of fixing things he told me to go look someplace else. Great sales technique!! I think it back fired on him. Little did they know I was ready to buy that night if they had been up front and honest. I took my business to Toyota of Poway where I got what I was looking for. Shame on you guys...money in hand and you blew it. Thats 3 hours of my family's life we won't get back. More
My overall experience was excellent...good price quoted better than other Toyota Dealerships. Alex Ordonez, Fleet Manager and Mandi Grudek, Finance Manager were very friendly and handled my purchase with better than other Toyota Dealerships. Alex Ordonez, Fleet Manager and Mandi Grudek, Finance Manager were very friendly and handled my purchase with ease. I left a very happy customer. More
It was a good car buying experience, no pressure or pushy salesmen. I contacted the internet sales department at Toyota Carlsbad and they quickly responded with a price quote. After comparing the price quo salesmen. I contacted the internet sales department at Toyota Carlsbad and they quickly responded with a price quote. After comparing the price quote received from other dealers and sales places (like Costco) Toyota Carlsbad had the best price. So I went to see them the next day. I was greeted by Alex Ordonez and he went through all the required papeerwork with me at the price that was quoted to me. No surprises or extra added fees or costs. It was a good experience and would definitely go back there for my next car. More
The dealership was willing to sell me the vehicle I wanted for a price within a few hundred dollars of what I had hoped to pay. They honored a mail offer for a $100 gas card upon trade-in of a Matrix e wanted for a price within a few hundred dollars of what I had hoped to pay. They honored a mail offer for a $100 gas card upon trade-in of a Matrix even though I had already closed my deal with them. The finance department understood the rates I could get from my credit union and they underbid the credit union for my loan business. All-in-all the dealership made it easy to do business, they didn't waste my time, and they respected me as a returning Toyota customer. More
By far the easiest, best and enjoyable, yes enjoyable, car buying experience we have ever had! Everyone that we dealt with was professional and helpful. Never pushy or over selling as experienced in othe car buying experience we have ever had! Everyone that we dealt with was professional and helpful. Never pushy or over selling as experienced in other dealerships.Duff, his assistant, adminisration and finance were very helpful and informative. Toyota Carlsbad is top notch and I would highly recommend them for your next car or truck purchase! More
We (our family) have bought a number of cars from Toyota Carlsbad and have done so for a very important reason: they treat us like family. Prior to coming to Toyota Carlsbad we had bought other car brands f Carlsbad and have done so for a very important reason: they treat us like family. Prior to coming to Toyota Carlsbad we had bought other car brands from other dealers and always felt like we were being set up: shuffled through the sales experience like cattle. At Toyota Carlsbad I actually felt like they WANTED our business and that they WANTED us to be a return customer. When I purchase something major like a car I want the people selling it to me to realize that this is a major decision involving a lot of hard-earned money and that is not something I entered into lightly. Not all car dealers understand this; Toyota Carlsbad gets it. Duff and David took us through the process of getting the car and outfitting just as we wanted and did so with absolute professionalism without losing the "friendliness factor". We were not rushed and were constantly asked if there was anything else that could be done. The part of buying a car I hate the most is the financial/loan part; Rick took us through the financials with great care, speed, and honesty and made it a pleasant experience. On top of everything, our Toyota's have been the most reliable cars we have ever owned. Well-made and engineered with the driver and passengers in mind you cannot go wrong. Getting to buy it from Toyota Carlsbad is a bonus on top of this. I would recommend that anyone looking to buy a car (new or used; we have done both) give Toyota Carlsbad a look; buy once and you won't go anywhere else! More