Toyota Carlsbad

We were in the market for a new car. We are previous Prius owners and wanted to buy another. We had decided on a Prius Plug-In from a previous visit to Toyota Carlsbad. We had CostCo, USAA and AAA buy Prius owners and wanted to buy another. We had decided on a Prius Plug-In from a previous visit to Toyota Carlsbad. We had CostCo, USAA and AAA buying services to work with. Although Toyota Carlsbad did not work with USAA, Duff Joy, the Fleet Sales Manager was willing to match the price quoted from another dealership. The approved dealership did not have the color we wanted and would have charged us an additional $400 for the trade fee. Toyota Carlsbad did have the color (we saw it a few days earlier) and we were able to work everything out on the phone before we went down to buy the car. Duff was very easy to work with and I really appreciated the ability to get everything arranged over the phone without the "games" played by making us come down to the dealership and work through the process. The paperwork was fairly easy although we had to wait a while to see the Finance folks because they were really busy doing other deals. The dealership has been very responsive getting some additional items scheduled to be done and Duff has responded to our emails promptly. All in all a good experience for us. I have worked with Mossy Toyota in the past but had a poor experience there and probably won't buy there again. I use their service department though, it is closer to our home. Thanks to Duff and Toyota of Carlsbad. More

I had a wonderful experience. I usually hate buying cars because of all the pressure to accept a deal your not comfortable with or to have perfect credit. This dealership was very... very different. Alex wa because of all the pressure to accept a deal your not comfortable with or to have perfect credit. This dealership was very... very different. Alex was such a calm , kind and caring individual. He worked out the majority of my deal while I was at home recouping from surgery. And I'm sure it wasn't easy with my bad credit. Another thing is I wasn't made to feel lesser because of my credit score. I was able to buy my car with dignity and no pressure to accept something I didn't want. I love my corolla and feel confident in my purchase. The woman in finance, who's name escapes me (lovely blonde), was also super positive and sweet. Informed me of al of my choices without pressuring me to add on to my costs. Thank you so much guys!!! I will refer any who need a car to you from now on. More

We drive from Oceanside up to Tustin Toyota (Orange Country) because Carlsbad doesn't stand behind their work and their service is horrible! We highly recommend Tustin. We feel like valuable customers Country) because Carlsbad doesn't stand behind their work and their service is horrible! We highly recommend Tustin. We feel like valuable customers there. At Carlsbad, we are worthless & they don't care! AVOID CARLSBAD TOYOTA! More

I recently purchased a new 2013 Toyota Tacoma from Toyota I recently purchased a new 2013 Toyota Tacoma from Toyota Carlsbad. My purchasing experience with the sales staff was very frustrating. I was hand I recently purchased a new 2013 Toyota Tacoma from Toyota Carlsbad. My purchasing experience with the sales staff was very frustrating. I was handed over to 4 different salesmen including the Sales Manager. Each time I was introduced to a new salesmen I would have to start the negotiation process over, eventually all of the extra features I had worked into the previous deals were lost. Overall I would rate my experience as poor, I will not recommend purchasing a vehicle from Toyota Carlsbad. There are several other Toyota dealers to choose from throughout San Diego County. More

It was one of the most exciting days of my life when I drove away in my 2010 Toyota RAV4 Limited!! I felt like a queen (without a chauffeur). Zachary took great care of me from the moment I met him. I c drove away in my 2010 Toyota RAV4 Limited!! I felt like a queen (without a chauffeur). Zachary took great care of me from the moment I met him. I came back 3 times total because I couldn't decide. He was very patient and never gave up on me. Then on to Finance with Aaron, who walked me through everything without a hitch. Everyone I met at Toyota Carlsbad was very friendly and not pushy. I had visited 4 other Dealerships on my car search and this one was my favorite, people wise and car wise. Paulette Lee 6/18/13 More

i was really happy....it was an amazing experience....will recomend it to family n friends...happy with my 2014 scion tc thank you guys for everything experience....will recomend it to family n friends...happy with my 2014 scion tc thank you guys for everything More

I had a wonderful experience at Toyota Carlsbad. I wanted a Toyota Camry XLE.I knew what I wanted to pay for a lease and a great Salesman Jonathan Casselman helped me reach my goal. Thanks Toyota Carlsbad. a Toyota Camry XLE.I knew what I wanted to pay for a lease and a great Salesman Jonathan Casselman helped me reach my goal. Thanks Toyota Carlsbad. More

My overall experience was excellent...good price quoted better than other Toyota Dealerships. Alex Ordonez, Fleet Manager and Mandi Grudek, Finance Manager were very friendly and handled my purchase with better than other Toyota Dealerships. Alex Ordonez, Fleet Manager and Mandi Grudek, Finance Manager were very friendly and handled my purchase with ease. I left a very happy customer. More

It was a good car buying experience, no pressure or pushy salesmen. I contacted the internet sales department at Toyota Carlsbad and they quickly responded with a price quote. After comparing the price quo salesmen. I contacted the internet sales department at Toyota Carlsbad and they quickly responded with a price quote. After comparing the price quote received from other dealers and sales places (like Costco) Toyota Carlsbad had the best price. So I went to see them the next day. I was greeted by Alex Ordonez and he went through all the required papeerwork with me at the price that was quoted to me. No surprises or extra added fees or costs. It was a good experience and would definitely go back there for my next car. More