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Toyota Carlsbad

Carlsbad, CA

3.7
792 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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792 Reviews of Toyota Carlsbad

March 13, 2013

My boyfriend and I went looking for our dream truck and found it!! Ernan was very professional, nice, knowledgable and experienced in helping us find what we wanted. He went above and beyond! We met Lou More

by Ccrader
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis and Ernan
Mar 13, 2013 -

Toyota Carlsbad responded

Thank you for taking the time to share your feedback! It is wonderful to hear that with the assistance of Ernan and Louis you were able to drive away in your dream truck! We hope you are continuing to enjoy your purchase. It is great to know that our staff was about to provide the assistance that you needed while maintaining a professional experience for you both. We look forward to working with you in the future. In the meantime, be sure to find us on Facebook and Twitter for exclusive offers. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

March 05, 2013

My wife and I were curious about purchasing a new Toyota Sienna on March 3, 2013. Alex and Ramon were incredibly helpful and went above and beyond what we were expecting. Everyone we encountered at this d More

by adam0928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ordonez and Ramon
Mar 06, 2013 -

Toyota Carlsbad responded

Adam, we greatly appreciate you taking the time to share your feedback regarding your visit with us. I am thrilled to hear that our staff was able to earn your business by helping you and your wife find the perfect vehicle to suit your needs. It is extremely important to Toyota Carlsbad that our customers leave knowing that every question and concern was properly answered. We would love to work with you again while you are stationed nearby. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

February 20, 2013

We have worked with Duff a few times and he has been nothing but professional every time and more than willing to help us out no matter what the problem. To go anywhere else would be crazy and if you pu More

by Zadiesp0p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy
Feb 21, 2013 -

Toyota Carlsbad responded

Thank you for writing about your visits with us at Toyota Carlsbad! I am happy to hear that Duff was able to provide you with the outstanding customer service we strive to deliver to each of our guests leading to your continuous business. We would love to continue working with you; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

February 04, 2013

Both Rick Bilgrien and Duff Joy were true professionals. Very responsive and friendly. They listened to what I was looking for,found me the vehicle and made the buying process very easy from start to finis More

by Wfroboese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy, Rick Bilgrien
Feb 05, 2013 -

Toyota Carlsbad responded

Thank you so much for taking the time to write about your experience with us! At Toyota Carlsbad, we work extremely hard to provide each of our customers with a personalized and hassle-free experience every single visit. I am happy that we were able to exceed your expectations throughout the entire process and we cannot wait to work with you again with your next Toyota. Please don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

February 02, 2013

Having bought 19 cars over 30 years, this was absolutely the easiest and shortest car buying experience I've ever had. Honest, professional, not pushy. I definitely will buy my son a car here when it's ti More

by schley1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and the Finance Lady
Feb 04, 2013 -

Toyota Carlsbad responded

What an amazing review to read! Thank you for taking the time to write these extremely kind words on behalf of Toyota Carlsbad. Your glowing review is a reflection of our intense dedication to going the extra mile to please each and every one of our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you and we can’t wait to help you with your son’s car! Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

January 31, 2013

After 7 years of waiting I finally got my Toyota Tundra. I was help by Lisa De Bruzzi, She was very knowledgeable about this truck. I gave her a list of wants and demands and I drove home with a supe up flo More

by rey.reyes.1848
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa De Bruzzi
Feb 01, 2013 -

Toyota Carlsbad responded

Rey, congratulations on your new Tundra! I hope you are continuing to enjoy your dream truck after waiting seven years and it’s wonderful to know that you feel confident in your decision to choose Toyota Carlsbad as your dealer. It is imperative to us that we try to make the buying experience painless and efficient from the initial negotiations to the final paperwork. I’m elated to hear that Lisa did a wonderful job to ensure you only paid a price you were completely comfortable with without any regrets. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

January 10, 2013

The dealership, that's nice place, very friendliness and the sales person is very nice with the customer, and services is awesome, i will recommend this dealer with other friends. Thank u for u help. I'm ha More

by Claudine24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin suarez
Jan 11, 2013 -

Toyota Carlsbad responded

Claudine, thank you for writing about your recent visit with us! I am pleased to hear that Toyota Carlsbad was able to provide you with the remarkable customer service we attempt to deliver to each of our guests while finding the perfect truck for you. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

January 03, 2013

Duff Joy went above and beyond searching for the exact car we were looking for. We were thrilled when we received the phone call saying, "I found it", so stop by this afternoon. We have never owned a To More

by Treycie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy, David, Ivan, Luis
Jan 03, 2013 -

Toyota Carlsbad responded

Congratulations on your Toyota Highlander! I am happy to hear you are enjoying your purchase. It’s encouraging to know that Duff was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Toyota that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

December 31, 2012

Duff Joy and assitants did an excellant job at making me comfortable with no pressure. They answered all questions and even gave me a drive home to drop of my old car. They were friendly and proffessional. More

by coachaja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy and assitants
Jan 02, 2013 -

Toyota Carlsbad responded

Thank you for writing this amazing review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Please feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

December 12, 2012

Duff was relay helpful helping me to take the decision to buy my new SIENNA 2013 , he was relay fast in the process of finishing the paperwork, great person to work with when buying a car. More

by ZiadFanari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy
Dec 12, 2012 -

Toyota Carlsbad responded

Thank you for writing about your visit with us and congratulations on your new 2013 Sienna! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by helping you get the best price possible. Duff is an asset to Toyota Carlsbad and it is encouraging to hear that he impressed you by delivering our trademark knowledge and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Best, Vanessa Clark – Customer Relations Manager Vclark@toyotacarlsbad.com

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