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Toyota Carlsbad

Carlsbad, CA

3.7
792 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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792 Reviews of Toyota Carlsbad

March 12, 2016

No complaints!! Have had only positive experiences here, cannot recommend Dave Ramstad enough. Thanks for your assistance with my old Rav 4!! Will continue to come in More

by Marikoko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
Mar 14, 2016 -

Toyota Carlsbad responded

Hi! You are so welcome! And thank you for choosing Toyota Carlsbad! Dave Ramstad is a great guy, one of the best here. He will appreciate the recommendations! That is very kind of you. :) Thank you for your review. We greatly appreciate it! Enjoy your week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 12, 2016

Good dealer Duff was great. Professional, low hassle, great price. Good guy to help me get what I wanted. During financing they try to haggle you with interes More

by toyotabuyer333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy, Financing Lady
Mar 17, 2016 -

Toyota Carlsbad responded

Hey there, I am happy to hear you had a great experience with Duff! While in Finance we do our best to offer all options to customers. If I can answer any further questions in regards to interest rates or warranty information please contact me direct. Thank you for choosing us! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 10, 2016

Service Department Toyota Carlsbad service department is exceptional. Steve Guerrero has been my service advisor for many years. I trust his wisdom and has never let me More

by Jefarias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Guerrero
Mar 14, 2016 -

Toyota Carlsbad responded

Hey there, Ladies/gentlemen sounds like Steve Guerrero to me! ;) Steve is one of the best! He will be pleased to read your review. Thanks for taking time our of your day to acknowledge Steve's service! We appreciate you choosing Toyota Carlsbad. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com

March 10, 2016

Corinna Rock! My Tacoma has been serviced by only Corinna since 2005. We have four vehicles, three of which are not a Toyota and one a luxury brand. Corinna excee More

by Erniestaco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinna
Mar 14, 2016 -

Toyota Carlsbad responded

Hi! WOW, 2005!! Thank you so much for being a loyal guest to us over the years. Corinna does Rock, doesn't she!? Honest and a pleasure to be around are words I would use to describe Corinna too! I will be sure to pass your review on to Corinna and our service managers today. Thank you for letting us service your Tacoma, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 09, 2016

Greate experence even before I left with the new car! Took my Toyota Matrix in for service to get thing ready to pass smog. Found out the cost of getting her fix was not work the cost due to age and milea More

by NewPriusCOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Martin ( Service ) and Frank Aftahi ( Sales )
Mar 14, 2016 -

Toyota Carlsbad responded

Hi there! Thank you so much for the 5-Stars!!! I appreciate you wanting to give us more! :) I am so happy that Molly and Frank were able to assist you in getting a new Prius C! I can feel your excitement over your review! Thank you for choosing Toyota Carlsbad, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 07, 2016

Excellent service and service advisor! Corrina Hyatt and her service team always provide a professional experience and ensure I am confident in their expertise. It is a Great experience More

by Toyotagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrina Hyatt
Mar 08, 2016 -

Toyota Carlsbad responded

Hey there! Corrina is our girl!! Always professional and ensures clarity to our guests. She is excellent, isn't she?! I am thrilled to hear that you feel confident servicing your vehicle here! :) I'll be sure to pass your EXCELLENT review on to Corrina. Thank for your review! Enjoy your week. Vanessa Clark, Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 07, 2016

Corinna continues to exceed expectations Corinna Hyatt is the reason I continue to drive further than I need to for service on my Toyota Tundra. Escondido is much closer, yet I don't feel th More

by Uscols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinna Hyatt
Mar 08, 2016 -

Toyota Carlsbad responded

Hi there, Thank you for being such a loyal customer to Corinna and Toyota Carlsbad! It sounds like Corinna and our sales department really took our customer service to the next level! We love hearing that your needs and expectations have been exceptional! Thank you for taking time out of your day to write your review! I will be sure to pass your feedback on to Corinna and our service manager today! Have a great week :) Vanessa Clark Customer Relations Manager,Vclark@toyotacarlsbad.com 760-918-3795

March 04, 2016

Efficient Toyota Carlsbad has always been customer friendly from buying a car, providing service etc. EVERYONE is dedicated to making the customer number one in More

by Rav43015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep, lounge monitor.
Mar 08, 2016 -

Toyota Carlsbad responded

Hi! You must be talking about Bob! He is wonderful and takes great pride in running our service lounge. :) You said it best, everyone IS dedicated to our customer satisfaction! Thank you for acknowledging that! Thank you for taking time out of your day to write this review! Enjoy your day, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 04, 2016

Perfect Timing When making my appointment I ask Pete what all was going to be done at the time of the service and about how much. I also ask him if it could be done More

by Ramona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Bennett
Mar 08, 2016 -

Toyota Carlsbad responded

Hi Ramona, Thank you for your awesome 5-Star review! Pete is great, one of our go to guys! He will be happy to hear your review. So happy to hear you received exactly what you were promised and ahead of time at that!! Have a wonderful week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 04, 2016

Carlsbad Toyota Service I am akways treated very well and service is performed correctly every time. The service writers are all very courteous and professional, particular More

by John G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrina Hyatt
Mar 08, 2016 -

Toyota Carlsbad responded

Hi John, Thank you so much for your 5-Star review! I am so happy to hear about your experience with Corrina. She is one of the best! Glad you enjoy our lounge. Have you checked out our new "Take one, leave one" book shelf? There are some great reads there. I'll give our shuttle drivers a shout out for you! Enjoy your week! Thanks again for your review, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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