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Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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795 Reviews of Toyota Carlsbad

March 16, 2016

buy new car fortunately we had the pleasure of meeting the Mr. Jonnie Suarez and seams an excellent salesman and more as a person, helped us a lot More

by El Jaibo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Jonnie Suarez
Mar 17, 2016 -

Toyota Carlsbad responded

Hi El! Mr. Jonnie Suarez!! He is pretty fabulous, isn't he?! Proud to have him on our team here at Toyota Carlsbad! Thank you for your review! Please let us know if can assist you in the future, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 15, 2016

Great Experience Everyone is always so polite and helpful here. Complimentary coffee/hot chocolate and pastries in the lobby. No harassing, just people happy to provid More

by Rachael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Mar 17, 2016 -

Toyota Carlsbad responded

Hi Rachael! It is our pleasure to service your Camry here! Thank you for choosing us! We do our best to make our lounge a comfortable, home-like, and relaxing vibe for you. Kick your feet up and enjoy your coffee while you wait! That's how it should be, shouldn't it??!! Thank you for your review, Rachael! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 13, 2016

Impressed Car broke down, far from home. They took care of me rented car and all. Made a bad experience so much better. Huge department and runs like a clock! More

by Susi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Brousard
Mar 17, 2016 -

Toyota Carlsbad responded

Hi Susi, What a bummer! Breaking down anywhere can just add a damper to your day. I am thankful for the services we have to offer, as I have used them myself a few times!! ;) I am pleased to hear that we made your day better by being able to met your needs. Thank you so much for your review. Much appreciated, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 12, 2016

No complaints!! Have had only positive experiences here, cannot recommend Dave Ramstad enough. Thanks for your assistance with my old Rav 4!! Will continue to come in More

by Marikoko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
Mar 14, 2016 -

Toyota Carlsbad responded

Hi! You are so welcome! And thank you for choosing Toyota Carlsbad! Dave Ramstad is a great guy, one of the best here. He will appreciate the recommendations! That is very kind of you. :) Thank you for your review. We greatly appreciate it! Enjoy your week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 12, 2016

Good dealer Duff was great. Professional, low hassle, great price. Good guy to help me get what I wanted. During financing they try to haggle you with interes More

by toyotabuyer333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy, Financing Lady
Mar 17, 2016 -

Toyota Carlsbad responded

Hey there, I am happy to hear you had a great experience with Duff! While in Finance we do our best to offer all options to customers. If I can answer any further questions in regards to interest rates or warranty information please contact me direct. Thank you for choosing us! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 10, 2016

Service Department Toyota Carlsbad service department is exceptional. Steve Guerrero has been my service advisor for many years. I trust his wisdom and has never let me More

by Jefarias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Guerrero
Mar 14, 2016 -

Toyota Carlsbad responded

Hey there, Ladies/gentlemen sounds like Steve Guerrero to me! ;) Steve is one of the best! He will be pleased to read your review. Thanks for taking time our of your day to acknowledge Steve's service! We appreciate you choosing Toyota Carlsbad. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com

March 10, 2016

Corinna Rock! My Tacoma has been serviced by only Corinna since 2005. We have four vehicles, three of which are not a Toyota and one a luxury brand. Corinna excee More

by Erniestaco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinna
Mar 14, 2016 -

Toyota Carlsbad responded

Hi! WOW, 2005!! Thank you so much for being a loyal guest to us over the years. Corinna does Rock, doesn't she!? Honest and a pleasure to be around are words I would use to describe Corinna too! I will be sure to pass your review on to Corinna and our service managers today. Thank you for letting us service your Tacoma, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 09, 2016

Greate experence even before I left with the new car! Took my Toyota Matrix in for service to get thing ready to pass smog. Found out the cost of getting her fix was not work the cost due to age and milea More

by NewPriusCOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Martin ( Service ) and Frank Aftahi ( Sales )
Mar 14, 2016 -

Toyota Carlsbad responded

Hi there! Thank you so much for the 5-Stars!!! I appreciate you wanting to give us more! :) I am so happy that Molly and Frank were able to assist you in getting a new Prius C! I can feel your excitement over your review! Thank you for choosing Toyota Carlsbad, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 07, 2016

Excellent service and service advisor! Corrina Hyatt and her service team always provide a professional experience and ensure I am confident in their expertise. It is a Great experience More

by Toyotagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrina Hyatt
Mar 08, 2016 -

Toyota Carlsbad responded

Hey there! Corrina is our girl!! Always professional and ensures clarity to our guests. She is excellent, isn't she?! I am thrilled to hear that you feel confident servicing your vehicle here! :) I'll be sure to pass your EXCELLENT review on to Corrina. Thank for your review! Enjoy your week. Vanessa Clark, Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 07, 2016

Corinna continues to exceed expectations Corinna Hyatt is the reason I continue to drive further than I need to for service on my Toyota Tundra. Escondido is much closer, yet I don't feel th More

by Uscols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinna Hyatt
Mar 08, 2016 -

Toyota Carlsbad responded

Hi there, Thank you for being such a loyal customer to Corinna and Toyota Carlsbad! It sounds like Corinna and our sales department really took our customer service to the next level! We love hearing that your needs and expectations have been exceptional! Thank you for taking time out of your day to write your review! I will be sure to pass your feedback on to Corinna and our service manager today! Have a great week :) Vanessa Clark Customer Relations Manager,Vclark@toyotacarlsbad.com 760-918-3795

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