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Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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795 Reviews of Toyota Carlsbad

April 09, 2016

Excellent support Toyota Carlsbad service is probably even better than Sales! They are fast, efficient, very organized and polite. Couldn't ask for more. They even help More

by RB
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sal
Apr 13, 2016 -

Toyota Carlsbad responded

Hi RB! Thank you for the 5-Star review!! It sounds like we achieved all of our goals with you! Being timely, efficient with our work, and polite are very important to us! Glad to hear your experience was an excellent one! Looking forward to seeing you on your upcoming service visits! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 09, 2016

Something unexpected I fully appreciated the experience I had at the dealership. I wasn't expecting something poor, but I definitely didn't think I would enjoy everything More

by dposey900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 13, 2016 -

Toyota Carlsbad responded

Hey there! Thank you so much for your kind review! I am so very excited to hear that you had an awesome and unexpected experience with us! We are the best kept secret in Carlsbad! ;) It is our pleasure to be able to service you. And thank you for choosing us!! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 07, 2016

Advisor Salvador Lua Becerr He was very nice in communication and very helpful everything done on promise time Clean lunge Clean and nice show room Nice waiting area I will More

by Moji
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Salvador Lua Becerr
Apr 07, 2016 -

Toyota Carlsbad responded

Hi Moji!! Thank you so much for your kind words about Sal! Communication is key, and Sal is great at that! Glad to hear you enjoyed our waiting area! Be sure to ask for Sal when you come back for your next appointment. :) Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 02, 2016

Excellent Service I want to thank Tom Grasser for an awesome and prompt service. Although I have another Toyota dealer near by, I drive the extra miles to see Tom. He More

by Jina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Grasser
Apr 04, 2016 -

Toyota Carlsbad responded

Hey Jina! You are awesome for choosing Toyota Carlsbad!! Thank you so much for our review! Tom Grasser will be happy to hear your great feedback! Stress free is the way to be! Prompt service and a relaxing waiting area is just what you deserve! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

April 01, 2016

Service experience at Toyota This is the 3rd time I brought my car here. One of the things that impresses me is the overall efficiency. They really seem to work together as a team More

by moni1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Apr 04, 2016 -

Toyota Carlsbad responded

Hi there! Thank you for you review! We are more than just a team here, we are a family! And I am thrilled that you are apart of it! Your loyalty is awesome and goes a long way! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 21, 2016

The customer comes first! I won't go anywhere else for our Toyota vehicles. Pete Bennett is our service rep of choice and he always delivers top notch service with no hesitatio More

by Damon4277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Bennett
Mar 24, 2016 -

Toyota Carlsbad responded

Hey there! Thank you for being such a loyal customer! Toyota Carlsbad and Pete Bennett truly appreciate you! We do feel our goal is to make our customers our top priority. Sounds like the whole team achieved that goal with you!! :) Thank you for the review, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 21, 2016

Awesome Car Buying Experience Bob Bamaradi provided me an excellent car buying experience for me. Everything I asked of Bob was met and he was always available to answer any of my More

by Adj Toyota Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bomaradi
Mar 24, 2016 -

Toyota Carlsbad responded

Good morning! Thank you for your review! I am so happy to hear that Bob Bamaradi took care of all your needs! Walking away with the best deal possible is great feeling, isn't it!!!?? Thank you for choosing Toyota Carlsbad! Have a great day, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 19, 2016

Friendly Service Jeff Glover always takes care of my vehicle service needs. And recommends the appropriate service maintenance. All the Service Avisors are great! And More

by MartyEdmonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Glover
Mar 21, 2016 -

Toyota Carlsbad responded

Hi Marty, Thank you so much for your 5-Star review! Isn't nice to have a go to guy to take care of your service needs? Jeff Glover sounds like he is your guy! :) Our goal is to always take care of our customers. All the time,every time. Glad to hear that Jeff Glover achieved that goal with you. See you at your next service visit, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 18, 2016

Toyota Carlsbad for Life!! I've only ever gotten my cars from Toyota Carlsbad and I would never go anywhere else! Frank Rendon is a friendly, professional individual who always More

by Aolszewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Rendon
Mar 21, 2016 -

Toyota Carlsbad responded

Good morning!! First, THANK YOU for your patronage! Frank Rendon is pretty great! I'm am pleased to have him as part of our Toyota Carlsbad family. Sounds like Frank certainly earned your trust. That is awesome! I'll be sure to pass your review on to him today. Thank you for taking time out of your day to drop us a 5-Star review! Means the world to us! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

March 16, 2016

Great service at Toyota Carlsbad Once again I have received superior service at Toyota Carlsbad! I brought my car in to have the breaks checked and service manager David Ramstad had More

by Krn solomon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ramstad
Mar 17, 2016 -

Toyota Carlsbad responded

Hi! Thank you so much for your 5-Star review! We greatly appreciate that. Dave Ramstad is pretty awesome! You are more than welcome to request him every time you visit us for service. ;) Again, thank your review. See you next time! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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