Toyota Carlsbad

excellent service This facility is well built, nicely designed, staff is friendly, courteous, and available. service on car is excellent as usual. Been customer since 1 This facility is well built, nicely designed, staff is friendly, courteous, and available. service on car is excellent as usual. Been customer since 1977. still the dealership to go for all my Toyota needs. excellent customer service! More

Maint. Jana Was most helpful and as always courtesy. She is always pleasant and informative. She is helpful and does not try to sell me things I do not req Jana Was most helpful and as always courtesy. She is always pleasant and informative. She is helpful and does not try to sell me things I do not require. More

Great service I received great service from Toyota Carlsbad. Sal was very friendly and very helpful. Sal also made sure to go through the paperwork, and he walked m I received great service from Toyota Carlsbad. Sal was very friendly and very helpful. Sal also made sure to go through the paperwork, and he walked me through the entire process. More

Quick service My car was done in a timely fashion and it was not expensive. Also the shuttle to the outlet malls was a plus with hourly pick ups back! My car was done in a timely fashion and it was not expensive. Also the shuttle to the outlet malls was a plus with hourly pick ups back! More

Great service until its time to go. The only complaint is that when your car brought up, they don't tell you that the keys are available and you can go. Thank you, The only complaint is that when your car brought up, they don't tell you that the keys are available and you can go. Thank you, More

60,000 mile service Steve Guerrero, the Service Advisor, did a great job, start to finish. In addition to timely service and follow up, Steve went above and beyond to be Steve Guerrero, the Service Advisor, did a great job, start to finish. In addition to timely service and follow up, Steve went above and beyond to be sure that I was satisfied. He took the extra step of finding a way to wash the Prius when the car wash went down. This type of customer engagement is the reason that I continue to choose Toyota Carlsbad when there are other alternatives available. Thank you Steve! More

Great experience Always have a good experience and Dave Ramstad is an incredible Service Writer. He always takes care of us on all of our vehicles. I've recommended Always have a good experience and Dave Ramstad is an incredible Service Writer. He always takes care of us on all of our vehicles. I've recommended a number of people go and see Dave. More

Best Toyota Service Always satisfied with outcome. No problems or questions with quality of work. Job is done on the first try. I am always given the option to continue w Always satisfied with outcome. No problems or questions with quality of work. Job is done on the first try. I am always given the option to continue with any repair recommendations suggested. More

Alonso nos dio un servicio de primera. Estamos contentos. Alonso gave us 5 star service answering our questions with patience and detail. We are happy with the experience and will recommend him to anybody lo Alonso gave us 5 star service answering our questions with patience and detail. We are happy with the experience and will recommend him to anybody looking for a Toyota. More

Unacceptable wait time We were there for our 6.30 am service appointment but had to wait for a half hour to be checked in. Apparently check-in attendants do not show up un We were there for our 6.30 am service appointment but had to wait for a half hour to be checked in. Apparently check-in attendants do not show up until 7 am. By then there was a long waiting line blocking the exit driveway. Hope management will address this issue. More