Back

Toyota Carlsbad

Carlsbad, CA

3.5
796 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

Directions

By Type

796 Reviews of Toyota Carlsbad

August 05, 2016

5k service Great job. Fun facility to visit. Very state of the art and customer considerate (Wi-Fi, coffee, food, seating, cleanliness, and support staff). Great More

by 1976bearsfly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya.
Aug 05, 2016 -

Toyota Carlsbad responded

Hi there, It is one of our goals to make you as comfortable as possible while you are waiting for your vehicle. Great to hear we achieved that with you!! Thank you so much for choosing Toyota Carlsbad! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 05, 2016

1st time Everything exceeded my expectations....I was impressed that iver 220 cars are seen everyday and yet did not hear one customer complaining....you will More

by johnfornal
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony H
Aug 08, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your feedback!! We the biggest, serving all of North County! We appreciate you choosing Toyota Carlsbad as your Service Center and look forward to seeing you again! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 04, 2016

Great Service Thank you so very much..... I was totally impressed with the service and professionalism that I received at Toyota' of Carlsbad's Service Center, T More

by Grandview Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
??
Aug 04, 2016 -

Toyota Carlsbad responded

Hi there, You are so very welcome! It is our pleasure to provide you with the amenities we have. Whatever will make you comfortable while you wait! Thank you for your kind words and we look forward to seeing you again! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 04, 2016

Toyota car service All personnel are always so friendly, courteous, and very helpful. They they make you feel special. The complimentary coffee and dainishes are a pl More

by Rachel Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Earhart
Aug 04, 2016 -

Toyota Carlsbad responded

Hi Rachel, You are special to us!! ;) It is so great to hear about your visit with our Service Department! You are more than welcome Rachel. See you again soon! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 04, 2016

Scheduled maintenance The experience was a pleasant and excellent one. I am very thankful for the great service and support of the Carlsbad Toyota team in keeping my van i More

by Guillermo Mesias Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Bennett
Aug 04, 2016 -

Toyota Carlsbad responded

Hi there, We are thankful to have you as a loyal customer! Thank you so much for choosing Toyota Carlsbad as your Service Center! If you ever need anything else, don't hesitate to reach out! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 04, 2016

Service 20000 Efficient and friendly customer service Services performed in timely manner Courteous professional interaction. Notified by phone when ready. Washed More

by Avalon 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom grasser
Aug 04, 2016 -

Toyota Carlsbad responded

Hi there, Thank you for your review! It is so great to hear about your experience! We look forward to having you back, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 03, 2016

Friendly service The wait to drop off my car was a little long (about 15 minutes even though I had an appointment) but the employees were friendly and my car was compl More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
S. Guererro
Aug 04, 2016 -

Toyota Carlsbad responded

Hi Susan, I'm sorry you incurred a bit of wait when you first arrived. Your appointment does ensure your vehicle is serviced before a customer without an appointment. Awesome your vehicle was out ahead of time!! Thank you for your feedback and for choosing Toyota Carlsbad. Have a greet week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 03, 2016

Friendly and efficient service Carlsbad Toyota makes me feel important and comfortable. It has a very nice lounge with coffee and muffins where you can relax and wait while the work More

by Corolla owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan
Aug 04, 2016 -

Toyota Carlsbad responded

Hi there, Reading your review brings a big smile to my face! You did exactly what we want for you! You relaxed while your vehicle was being serviced! We want you to feel right at home while you are here! Thank you so much for your shout-out! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 03, 2016

What a great experience This was the first time ever that I have purchased a brand new vehicle and boy am I glad that I went through Toyota of Carlsbad. I feel very strongly More

by Moses Chairez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustav and Mauricio
Aug 03, 2016 -

Toyota Carlsbad responded

Hi there, Moses! Wow! Congratulations! Isn't is so exciting to have a brand new vehicle!? Thank you for choosing to purchase your first ever brand new car from Toyota Carlsbad! You are now part of a loving and caring family! Welcome! I will share your review with Mauricio and Gus today! Enjoy your new ride, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

August 03, 2016

Recall repair I was in for the recall notice for rear seat seat belts. Repair was done in a reasonable amount of time. I also had to have some instruction on how to More

by nancy849
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 03, 2016 -

Toyota Carlsbad responded

Hi, there! Glad we got that recall taken care of for you! Now you can use your center seat with the comfort of knowing your passenger is safe! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

...
46
...