Toyota Carlsbad

Upgrade program The car was chosen and the offer to upgrade was given and explained in detail. There wasn't any pressure and I was given a chance to take the car for The car was chosen and the offer to upgrade was given and explained in detail. There wasn't any pressure and I was given a chance to take the car for 24 hours to drive local area and freeway to see if it,was to my liking. In the end I decided to upgrade. Thank you. More

Recall Got there at 7:50AM and I was greeted by someone immediately and gave me instructions. Shortly after that Ronald came up to me and instructed me to g Got there at 7:50AM and I was greeted by someone immediately and gave me instructions. Shortly after that Ronald came up to me and instructed me to go inside the office so he can do the paper work. I was told that car would be ready between 1:00pm and 2:00pm. They called before noon saying my car was ready. Very fast service. Thank you! More

Great employess Bought a Corolla yesterday evening,8/7/216.Got an internet price from Christina via email,helped by salesman Sam Khoury who was respectful ,not pushy Bought a Corolla yesterday evening,8/7/216.Got an internet price from Christina via email,helped by salesman Sam Khoury who was respectful ,not pushy and had a big smile even if he was tired.Financial officer Truman was thorough,nice and matched the rate of our bank.A++ service. More

Excellent experience! Had a great experience! I Loved Frank who helped me, was patient with me and answered all my questions. He went out of his way to help me and heeven s Had a great experience! I Loved Frank who helped me, was patient with me and answered all my questions. He went out of his way to help me and heeven stayed passed his work hour to wait for me with the color and the car that I wanted. Very happy customer! More

Antenna fix Dave had my antenna fixed after I pointed out that it broke while going through the car wash at Toyota. He promptly got it fixed, without charging fo Dave had my antenna fixed after I pointed out that it broke while going through the car wash at Toyota. He promptly got it fixed, without charging for the fix. Thank you, I appreciate the honesty since i noticed he problem a few days after I came back from the dealer. More

Recall checkup I recently moved down here and this was my first visit to the dealership. The service was Excellent!! when I called to make the appointment they were I recently moved down here and this was my first visit to the dealership. The service was Excellent!! when I called to make the appointment they were very polite and courteous. When I arrived the were once again polite, courteous and professional. I service manager was the same and when my Truck was done, the service manager promptly let me know and they had washed the truck for me. While I waited, the lounge area had food and drinks you could buy and fast free WiFi. The best toyota dealership I have experienced. More

Best car buying experience EVER!!! Just wonderful people to work with from beginning to end. Duff Joy-Fleet Manager, whose warm, honest, calm demeanor helped greatly in the purchase of Just wonderful people to work with from beginning to end. Duff Joy-Fleet Manager, whose warm, honest, calm demeanor helped greatly in the purchase of a new Prius. He did not use any heavy handed sales tactics. He did a beautiful job of selling me the Prius without the slightest feel of a pressurized environment. Monica Knobel helped explain the ins and outs of my new car and even assisted with dropping off my rental car. She was super knowledgeable about their products and was very easy going. Adel Soliman-finance manager was well versed in his craft and presented all the details regarding financing, warranties, etc. in a concise and thorough manner. What can I say, there were no hiccups! The customer service at this dealer ship is above any I have ever seen. More

Timely and polite Was very pleased how efficient everyone was in their positions plus their friendliness. Also how timely the service work was completed and how we wer Was very pleased how efficient everyone was in their positions plus their friendliness. Also how timely the service work was completed and how we were kept informed of the progress. Thank you! More

Great Service Kevin Laird as always was professional and helpful along with the rest of the staff and the Technician that worked on my car. Everyone is always very Kevin Laird as always was professional and helpful along with the rest of the staff and the Technician that worked on my car. Everyone is always very nice and helpful. More

Oil change and recall Excellent shuttle service to the outlet. Lisa was very helpful and accommodating our needs and Johnny was very thorough and safe while driving and rec Excellent shuttle service to the outlet. Lisa was very helpful and accommodating our needs and Johnny was very thorough and safe while driving and recommended driving a Sienna vehicle in which we were already considering thank you for the service More