Toyota Carlsbad

First Visit for required maintenance I arrived about an hour early (with my book) for scheduled first required maintenance for my 2016 Camry and was prepared to take my turn waiting. Muc I arrived about an hour early (with my book) for scheduled first required maintenance for my 2016 Camry and was prepared to take my turn waiting. Much to my surprise, the service dept. let me know that they would start on my car within a few minutes. The service was completed and I was on my way back home about the time of my original appt. All those involved were very curteous, pleasant and helpful. It was a most pleasant experience. Thank you. More

To the moon and back Experience was as great as flying to the moon and back (just got done watching some NASA stuff). Kevin is a great staff, personable customer service, Experience was as great as flying to the moon and back (just got done watching some NASA stuff). Kevin is a great staff, personable customer service, complimentary wash and coffee was good, I enjoyed my stay there like holiday inn More

car service The young man, Rich Wood, who checked me in was cheerful, professional and very polite. First time I have seen him and he is a keeper. Pete, my servic The young man, Rich Wood, who checked me in was cheerful, professional and very polite. First time I have seen him and he is a keeper. Pete, my service rep, is pleasant, personable and professional....always a pleasure to see him. Service has definitely improved over the first time visited! More

Great Experience I took my 2006 Matrix for airbag recall fix. It had just clocked 206,000 miles. Decided to see if I could get into a "gently used" newer car. Scott I took my 2006 Matrix for airbag recall fix. It had just clocked 206,000 miles. Decided to see if I could get into a "gently used" newer car. Scott Jacobi was great in assisting me. Truman Berg was super nice in finance dept. Overall, I'm thrilled with my 2015 Prius! More

Fanatastic car buying experience! I can't thank Toyota of Carlsbad enough for the amazing service they provided me. It was well worth the drive from Sacramento to my old home, Carlsbad I can't thank Toyota of Carlsbad enough for the amazing service they provided me. It was well worth the drive from Sacramento to my old home, Carlsbad, CA, to purchase my new 2017 Toyota Camry SE. If you're in the market for a new car purchase, then look no further than Toyota Carlsbad! I had checked out the local Toyota and Lexus dealerships around Sacramento, however, I got in contact with an old friend, who recommended Toyota Carlsbad and contacting Ivan Mendleson. It was the best advice. At the time, I was leaning toward a Lexus CT200h or NX200t but decided to check out the new Toyota Camry. After a "short" eight hour drive down South, I finally arrived in Carlsbad. I was greeted at the front door and met Al Vargas and Ivan Mendleson. Ivan handled all the numbers and Al was the best sales person, who was very patience and easy to talk too. I test drove the Camry and fell in love with it very quickly. The smoothness, handling, spacious leg room and overall exterior look sold it itself. It made my decision simple. Al, Ivan and Tim (in finance) went above and beyond with their amazing customer service, patience and great attitude. It made the drive down South well worth it! Thank you, Toyota Carlsbad! More

Spectacular service! !!!!!!!! I purchased a 2016 RAV4. This was my first 5000 mile Toyota Care. I loved the personalized service. I was in and out ...... And on my way before I k I purchased a 2016 RAV4. This was my first 5000 mile Toyota Care. I loved the personalized service. I was in and out ...... And on my way before I knew it. More

very fast and good service I had very good experience work with Carlsbad Toyota service. Everything were very fast and good quality work. But I didn't have wash my car. I had very good experience work with Carlsbad Toyota service. Everything were very fast and good quality work. But I didn't have wash my car. More

Quick and efficient Dropped my car off at the dealership and within an hour it was done. The employees here are extremely warm and sincere. Always bring my car to Carlsba Dropped my car off at the dealership and within an hour it was done. The employees here are extremely warm and sincere. Always bring my car to Carlsbad, although I do not live nearby! More

30k service Will H. did an excellent job at informing me of all the requirements of the 30k service. The service was done on time with a followup call from Will Will H. did an excellent job at informing me of all the requirements of the 30k service. The service was done on time with a followup call from Will for pickup. More

It's a big center So it's tough to get that personalized experience. Sandra Rabie was wonderful to check in, and very very friendly. My biggest issue is that I've had So it's tough to get that personalized experience. Sandra Rabie was wonderful to check in, and very very friendly. My biggest issue is that I've had substandard service, where I asked to have a brake squeak and steering alignment repaired, and it wasn't done. More