Toyota Carlsbad

It's a big center So it's tough to get that personalized experience. Sandra Rabie was wonderful to check in, and very very friendly. My biggest issue is that I've had So it's tough to get that personalized experience. Sandra Rabie was wonderful to check in, and very very friendly. My biggest issue is that I've had substandard service, where I asked to have a brake squeak and steering alignment repaired, and it wasn't done. More

"The Best Service Writer/Person-Dave Ramstad" The only reason I go to Toyota Carlsbad is because of Dave Ramstad. He is honest and Sincere. He is there to make sure my car is serviced properly. I The only reason I go to Toyota Carlsbad is because of Dave Ramstad. He is honest and Sincere. He is there to make sure my car is serviced properly. I don't get service that I don't need. He is very knowledgeable. He will explain everything in detail and shows me all of my options. He is there to make sure my experience at T of C is a pleasant one. Not to just make a buck off of me. Unfortunately I can not say that about other people I have encountered at your dealership. I would of purchased a new car from him, however in a nut shell, he did not have good qualities like Dave Ramstad. I would not recommend buying a vehicle. In fact I bought another brand and I have been driving Toyota's since 1998. More

Very good service process Service provided by Toyota of Carlsbad is excellent. The appointment can be done online and you get drop off to local places. The service advisor keep Service provided by Toyota of Carlsbad is excellent. The appointment can be done online and you get drop off to local places. The service advisor keeps you updated. More

Excellent Service Avisor Fantastic Service Advisor. Salvador Lua Beer 462 He went above and beyond in providing info to insure repairs we provided. Thank You for your Fantastic Service Advisor. Salvador Lua Beer 462 He went above and beyond in providing info to insure repairs we provided. Thank You for your excellent service. More

Has always been a nice experience Molly Martin is my service person and she is always attentive to my needs. I usually wait while my car is being serviced and she comes over periodica Molly Martin is my service person and she is always attentive to my needs. I usually wait while my car is being serviced and she comes over periodically to give me an update. In never mind waiting, because the waiting area is always clean. I always by cards when I am there, because Toyota Carlsbad always has such a great selection. There are also a lot of other items to buy. I actually found 2 stocking stuffers today. My only criticism is that when I try to book my appointment on-line, there is no longer the option to choose a particular service person, so now I e-mail Molly and she will tell me her schedule so I can make sure she is there. More

Tacoma Spa As soon as I checked in everyone was friendly considering it was 7am. My advisor was Noah Carroll he was great. He answere all my questions and made m As soon as I checked in everyone was friendly considering it was 7am. My advisor was Noah Carroll he was great. He answere all my questions and made me feel comfortable leaving my car there. I waited at the lobby and when service was done Noah came in and explained the stats of my vehicle. I love and recommend Toyota Service Center in Carlsbad it's like a spa for your voice. Thank you for your hard work. More

Routine maintenance David Ramstad is a great professional and I enjoy working with him - I have worked with David for many years and the service has been resolved. David Ramstad is a great professional and I enjoy working with him - I have worked with David for many years and the service has been resolved. More

Great Customer service I have been to the service department twice and each time I was treated nicely. I really like the customer service Toyota has, top notch. I have been to the service department twice and each time I was treated nicely. I really like the customer service Toyota has, top notch. More

Fast, efficient and friendly This was my first service visit. My experience was better than expected. My service advisor Sandra was superb. Everyone went out of their way to cr This was my first service visit. My experience was better than expected. My service advisor Sandra was superb. Everyone went out of their way to create a great customer experience. More