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Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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795 Reviews of Toyota Carlsbad

September 29, 2016

10000 miles maintenance service Brought the car for 10000 miles service with appointment. I only waited for less than 1 hour. People were very nice and friendly. They have a very nic More

by corollaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 30, 2016 -

Toyota Carlsbad responded

Hi, there! What a great review on your experience with our Service Department! Thank you! Feel free to call and pre-set your appointment now for later!! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 28, 2016

Honest Corina Hyatt is wonderful. She has been taking care of the car and me since 2008!! I trust Toyota Carlsbad. Good workers and good work done. More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrina Hyatt
Sep 30, 2016 -

Toyota Carlsbad responded

Hi, there! Wow! 2008! Thank you so much for your patronage! We love your dedication! I know Corinna does as well! Have a great weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 27, 2016

Excellent service. Alonso was fantastic Alonso was excellent; I always buy my care at this dealwrship. The GM, Ivan was very helpful and I am very pleased with all at this dealwrship . More

by Goforit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alonso
Sep 30, 2016 -

Toyota Carlsbad responded

Hi, there! We are very thankful for you choosing to purchase your vehicles from us here at Toyota Carlsbad! It's great to hear about your experience with Alonzo and Ivan! Enjoy your new ride, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 26, 2016

No hassle dealer Came in on a Friday and left with a new car 2 hours later. Both Sales and Finance were no nonsense guys who got the deal done in a friendly manner. Th More

by Chroma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig in Sakes and Aaron in finace
Sep 26, 2016 -

Toyota Carlsbad responded

Hi, there! Now that is speedy service! And on a Friday!! Wow! What car did you get!? Please share a picture when you have some time! Thanks for your review! Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 26, 2016

A Good Experience My advisor Jennifer Baray was most efficient in explaining to me what all was to be done to my car. Since I was to wait while the work was done, she More

by Helen Watts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Jenny Baray
Sep 26, 2016 -

Toyota Carlsbad responded

Hi,there! Love those warranties!! In and out in less time than expected and no money out of pocket! That sounds amazing to me! :) Thank you for giving Jennifer a shout out! Feel free to schedule your next maintenance visit with her and keep her has your go-to gal! :) Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 25, 2016

Ask for Babalou We had a great experience buying our new truck from Toyota Carlsbad. Babalou has sold us two vehicles this year and done a great job for us from star More

by TacomaGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Babalou Maldonado, Aaron Flore
Sep 26, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you for giving Babalou a shout out! That is truly the best compliment you can give! And thank you for choosing Toyota Carlsbad as your dealer! Enjoy your new truck and be sure to send us some photos! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 24, 2016

Toyota of Carlsbad is great I was in for 65,000 service. It was quick and easy. Can't beat the freshly baked chocolate chip cookies. Total wait time was 1.5 hours. More

by Curry Wolfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien
Sep 26, 2016 -

Toyota Carlsbad responded

Hi, there! MMM.... I sure do love Bob's cookies! Glad you enjoyed them! :) Thank you for sharing your visit with us! See you next time, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 23, 2016

Chien Huynh knows customer service Chien Huynh is the best Service Advisor I have ever had the pleasure of working with. He understands how customer service should work. Most everyone a More

by UPsd90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien Huynh
Sep 23, 2016 -

Toyota Carlsbad responded

Hi, there! What a great review on Chien! Thank you so much for sharing your experience with our on-line community! It is wonderful to hear that Chien exceeded your expectations! Feel free to schedule your next appointment with him, and consider him your go-to guy! :) Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 22, 2016

Good service Overall great service at Toyota Carlsbad Very informative of what is needed and what type of work would be performed. We will return for next servic More

by Bigmike's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffiney Reed (service advisor)
Sep 23, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your review on our Service Department! It is our pleasure to have you as a regular customer! Enjoy your weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 22, 2016

First Visit for Required Maintenance I took my 2016 Avalon Hybrid in for its first required maintenance at 5000 miles or six months. The Service Center was busy, but efficient. The work g More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien H.
Sep 23, 2016 -

Toyota Carlsbad responded

Hi, there! Welcome!! It's great to hear your first visit was efficient! We look forward to servicing you in the future! Have a great weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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