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Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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795 Reviews of Toyota Carlsbad

October 06, 2016

Great service , responsible, knowledgeable people, BUT I always feel like the dealership is nickel and diming me for any $-amount you can squeeze out of me. More

by Jadlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember names, sorry.
Oct 06, 2016 -

Toyota Carlsbad responded

Hi, there!! Thank you for your feedback. We are not in the business of "nickel and diming" our customers. You are very important to us! Please contact me at your earliest convenience, I'd like help. Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 06, 2016

Great service center Friendly, helpful service-writers & staff. Great waiting area with free Wi-Fi, free Starbucks coffee & pastries... sometimes there's even a staff mem More

by JennR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dolan
Oct 06, 2016 -

Toyota Carlsbad responded

Hi!! Doesn't it feel just like home or a visit to grandma's house! I love when it's cookie time! I grab a cup of tea and head downstairs to see Bob with his plate of cookies! Makes the afternoon great! Thank you for visiting us and leaving a great review! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 04, 2016

good service and thank you i will tell my fried about the service Have a nice day and keep up the good service and thank again More

by ben waddell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bob
Oct 04, 2016 -

Toyota Carlsbad responded

Hi! You are very welcome! We appreciate your recommendation! Thanks! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 04, 2016

Great Service We've been going to Toyota Carlsbad for years. They are great. Our dedicated service advisor Chien is always helpful, cheerful, and professional. I More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien
Oct 05, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your kind words! Chien is very dedicated! Chien and the rest of the staff are happy to assist you! Thank you for your feedback! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 02, 2016

Great experience Two years ago we met with Bob Bamoradi to discuss purchasing a new Prius. We bought the Prius and had such a great experience that we just returned t More

by Dinawk
Recommend Dealer
Yes
Employees Worked With
Bob Bamoradi
Oct 04, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for choosing to come back to Bob and Toyota Carlsbad! We appreciate you! How do you like your new Highlander!? Send us a photo when you get a chance! Enjoy! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 01, 2016

Had my car serviced. The girl at the cashier could use some coaching on customer service. No hello as she ripped the staples out of my paperwork. I'm just happy I wasn't More

by Car2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete
Oct 04, 2016 -

Toyota Carlsbad responded

Oh no!! I'm glad no one was hit either! Please reach out to me directly, I'd like to hear more feedback about your experience with the cashier. We take things like this very seriously. As for Pete, thank you so much for your 5-Stars! We do appreciate you! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 30, 2016

The best experience I ever had! Johny Suarez very helpful, concerned about to find what I like and what I can afforded, he was the best. All the financial aspect very well explained! More

by Adri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johny Suarez
Sep 30, 2016 -

Toyota Carlsbad responded

Hi! It is so great to hear Johnny was able to get you in a car that you can afford! You sure did come to the right place! Thank you! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 30, 2016

We will be back My son was buying his first car last night after he did some very thorough research. However, he still had questions and was obviously very nervous. More

by Son
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy and Bob
Oct 04, 2016 -

Toyota Carlsbad responded

Hi! Congratulations to your son on his first car purchase! He must be over the moon with excitement! What did he purchase?! Roy will always be here to assist your son if need be! We are all more than happy to help! II will share your kind words with Roy and Bob today! Thank you so much! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 30, 2016

Used cars This department gave me a very good deal on a very nice used car. Got it 3 years ago and am continuing to love it! More

by katieee.blessing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 04, 2016 -

Toyota Carlsbad responded

Hi, Katieeee! Thank you so much for dropping a review 3 years later! You are the best! It's so great to hear you still love your car! Don't forget to check us out for all of your maintenance needs! See you soon! Amber Morris Sales Coordinator amorris@toyotacarlsbad.com

September 30, 2016

Toyota Service You folks rock!!!! You always do a great job and the car is always ready when you say it will be. The waiting area is always clean and neat. It is a p More

by burdittlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hyatt, Corinna
Oct 04, 2016 -

Toyota Carlsbad responded

Hi, there! It is our pleasure to have you here!! Thank you so much for your awesome review! Having you back on the road as soon as possible is our goal! Thank you for choosing Toyota Carlsbad as your Service Center! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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