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Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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795 Reviews of Toyota Carlsbad

October 12, 2016

05 Tacoma knocking and shacking Toyota found the problem right away- broken front axle. They were in constant contact with me and we're very professional. They even had my truck de More

by Janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Oct 13, 2016 -

Toyota Carlsbad responded

Hi, there! Wow! What a great review! It's great to have longevity in your vehicle! Proper maintenance and care go a long way! I'm sure you will get many more miles out of your 05 Tacoma!! Thank you for sharing! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 12, 2016

Excellent! I loved dealing with Molly. She was personable and explained everything clearly. I have always loved the service at Toyota and have gone there for yea More

by Lori Alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly at Carlsbad
Oct 13, 2016 -

Toyota Carlsbad responded

Hi, Lori! I love Molly too! ;) Glad to hear your service visit was smooth and Molly explained everything upfront! We look forward to serving you for many more many years to come! Have a great day! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 12, 2016

always trustworthy and concerned I have come to trust Toyota service because I have had the best service there, for both routine and repair work. Their concern for checking everythin More

by James4005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steve Guerrero
Oct 12, 2016 -

Toyota Carlsbad responded

Hi, James! Thank you so much for choosing us as your service center! Trust is just as important to us as it is to you! You are our concern and will always make you our priority! See you in 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 11, 2016

Always a pro experience the best around Excellent service around. I had a recall to be inspected, they were fast and professional. Will in this department explained in detail what needs to More

by JA2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Higgins
Oct 12, 2016 -

Toyota Carlsbad responded

Hi! Thank you for your review on our Service Department and Will! Glad to hear we took care of your recall and checked out your frame in one visit! We know your time is valuable and will do what we can to accommodate you! Thank you for choosing Toyota Carlsbad, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 10, 2016

Concerns Erased Alleviated my concerns that something was drastically wrong which stressed me out. In fact, it was a minor item and my stress disappeared when fixed. More

by mv92692
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dolan and Jim McWilliams
Oct 11, 2016 -

Toyota Carlsbad responded

Hi! What a relief!! I'm so happy to hear you stress disappeared after our service team fixed the problem! They are pretty good at alleviating stress! :) Did you get a chance to have some coffee and a cookie while waiting! Those two together seem to take my stress away! ;) Thank you for sharing your experience with our on-line community! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 10, 2016

Always great service I always have great service because Dave Ramstad finds coupons for my use.Never takes advantage of service costs.He's very honest and watches out for More

by Jules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
Oct 11, 2016 -

Toyota Carlsbad responded

Hi, there! Coupons are the best!! Dave and the team will always do what they can to get you the best price possible! We appreciate you and want to take care of you! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 10, 2016

regular maintenance plus leaking transmission excellent - fortunately the leak was covered by warranty, regular oil change every 5,000 miles, tires were 1 year old and needed air- love the scion x More

by ninaluisi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
paul dolan
Oct 11, 2016 -

Toyota Carlsbad responded

Hi, there! Aren't warranties great! They sure do save you a lot of money! It is so great to hear your service visit went smooth and the leak was covered! Enjoy your XB!! See you in another 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 09, 2016

Excellent as always Dave Ramstad and the rest of the team are excellent as always. Helpful and thorough. Take the extra effort when questions occur and that's appreciated More

by jmcdonald80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
Oct 11, 2016 -

Toyota Carlsbad responded

Hi! Thank you for giving Dave Ramstad a shout-out! We are here for you and take pride in assisting you! Thank you for choosing us as your service center! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 07, 2016

I love this dealerships service dept. I used to use another dealership in my own town, but when I purchased my vehicle from Carlsbad Toyota, I went there. I love their service dept! The More

by AngelMom108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Oct 11, 2016 -

Toyota Carlsbad responded

Hi, there! Welcome to Toyota Carlsbad! We are so happy to have you here! It's great to hear how much you enjoy our service center! We do appreciate you! See you in about 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 06, 2016

Fantastic! I was so please with full detail on my 4-runner, was just going to have the mini detail, but Allen explain to me what the technician does w/a comple More

by gracie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Marquez
Oct 06, 2016 -

Toyota Carlsbad responded

Hi, there! Awesome to hear you went with the full detail! I'm sure you will get lots of offers on your SUV! Have you checked out our Used Car Department? We have a buyer here on site! Let us know if that is something we can help you with! Thank you for your review! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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