Toyota Carlsbad

Purchasing a Pre Owned car My exchange with Julio Aquino was excellent. He was professional and respectful. The transaction went smoothly and I am thankful. Truman took over My exchange with Julio Aquino was excellent. He was professional and respectful. The transaction went smoothly and I am thankful. Truman took over for the financing and made that an easy transaction as well. He worked with me to find a very good finance program. More

Needs work Carlsbad service center .. My 1st time been here and likely not recommend. When service was done, the service advisor never came out to waiting Carlsbad service center .. My 1st time been here and likely not recommend. When service was done, the service advisor never came out to waiting areas tell you what's going on with the car. They just call you on the phone tell you to pay at the cashier and pickup your car. Most other dealer would even give you a free car wash and vacuum with service but not this one. I would not go back again. More

Low Stress Car Buying Experience appreciated the no haggel offer before arriving at dealership. Salesperson, Jason was low pressure, informative, genuine and after making the sale to appreciated the no haggel offer before arriving at dealership. Salesperson, Jason was low pressure, informative, genuine and after making the sale took the time to oriented me to all the features of the car. Would recommend others to Jason! More

Prius recall The time it took to schedule an appointment and the time it took to have the work done was great. My only complaint is the last time they came into th The time it took to schedule an appointment and the time it took to have the work done was great. My only complaint is the last time they came into the waiting room to let me know it was done. This time they called my cell and left a message. I had my phone on silent as I was working and didn't want to disrupt others. If I hadn't checked I would have been there longer than the 45 min I was already there waiting to hear. I would have thought the same protocol was in place as it was last time. More

Missing part The service department replaced the rear windshield wiper on my Highlighter and left a spare part on the rear bumper. I walked around the car upon rec The service department replaced the rear windshield wiper on my Highlighter and left a spare part on the rear bumper. I walked around the car upon receiving delivery and found the part. I had to reattach it to the wiper assembly myself before leaving. There was no one to help. More

Fast, professional and exactly what was said on the phone I called about 5 dealerships and decided on Toyota Carlsbad. The reasons were the price were one of the lowest and somehow I just trusted Bob (the fl I called about 5 dealerships and decided on Toyota Carlsbad. The reasons were the price were one of the lowest and somehow I just trusted Bob (the fleet manager) for his directness and to the point answers. And I was right. AS soon as I got to his office, he started the paperwork right away just like what we discussed on the phone. The whole process, from the time I got to the dealership to the time I left, took less than 2 hours. If you ever buy Toyota in the future, check with Bob the fleet manager at Carlsbad first. It will save you a lot of time, money and headache. More

Great service! Fast, friendly service. Can't beat the free coffee and wifi either. Makes the experience easy and stress free. I old my family and friends about my Fast, friendly service. Can't beat the free coffee and wifi either. Makes the experience easy and stress free. I old my family and friends about my experience and they all are now Toyota of Carlsbad loyal customers as well. More

Excellent customer service ,Jason was extremely knowledgeable And went over and above to maky the whole process very easy and I drove away in my new Rav4. V customer service ,Jason was extremely knowledgeable And went over and above to maky the whole process very easy and I drove away in my new Rav4. Very happy. More

Very caring and thorough Frank was very friendly and caring throughout the leasing process and Mandi in Finance went through all the paperwork very thoroughly. Toyota Carlsbad Frank was very friendly and caring throughout the leasing process and Mandi in Finance went through all the paperwork very thoroughly. Toyota Carlsbad has a great team! More

Exceptional quality! We we like to express our heartfelt gratitude to the following Exceptional quality individuals who made our Highlander purchase yesterday absolutely s We we like to express our heartfelt gratitude to the following Exceptional quality individuals who made our Highlander purchase yesterday absolutely seamless. From Ivan giving us a fantastic trade in, Duff driving us around and handling paperwork and finishing up with Tim and David in all the last minute details. Ivan Mendelson, General Manager of Toyoto Carlsbad, Duff Joy, fleet Manager, Tim(handling our paper work) Dave( giving us an inservice on the Highlander). Our experience was bar to none and we have already recommended Toyoto to our neighbor. We purchased a Highlander in 2006 and we were overdue to replace it. As if yesterday, we are the proud owners of a new 2016 Highlander and we love it! Thank you Toyota Carlsbad! Happy Holidays, Ken and Colleen Roth More