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Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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795 Reviews of Toyota Carlsbad

December 20, 2016

Good service Long wait but it was busy time. Sal was helpful and knowledgeable. I neec my car alarm and rear defrost looked at. I did not have time today so I will More

by Katmac8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal
Dec 26, 2016 -

Toyota Carlsbad responded

Hi, there! Sorry about the extended wait time! We are more than happy to assist you with your alarm and rear defrost! Just give us a call at (760) 585-4451 and book your appointment with Sal! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 19, 2016

Friendly, competent and efficient I was very impressed with the service provided by Dave Ramstad. He arranged for my car carpet replacement is a very timely and efficient manner. Than More

by AK47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
Dec 20, 2016 -

Toyota Carlsbad responded

Hi, there! You are so very welcome! And thank you for giving Dave Ramstad a shout-out! We do love to hear about your visits here at Toyota Carlsbad! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 14, 2016

rat car! 'm very satisfired with the service advsor[Corrina] and the tech who inspected our new prius after a 'rat' and it's nest was found on top of the engi More

by richard123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinna
Dec 15, 2016 -

Toyota Carlsbad responded

Oh, no!!! A rat!! Those sneaky little things! ;) It's great to hear Corinna took care of you and your warranty! It's our pleasure to assist you and keep those pests away! See you in about 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 10, 2016

2017 Toyota Tacoma TRD Off Road I purchased a 2017 Tacoma TRD off road from Bob B recently and having nothing but positive words to say about him. He was very informative and super More

by YodaEd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob B, Monica
Dec 15, 2016 -

Toyota Carlsbad responded

Hi, Ed! Congratulations on your new Tacoma TRD! How exciting!! Thank you so much for sharing your experience with Bob B and Monica! They are just two of our Fleet Rockstars on our team! I know Bob will be more than happy to assist your wife when she is ready to come and get her Prius! Thank you so much! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 09, 2016

The Service center provide friendly excellent service I told my wife when I got home how I'm always impress with everyone in the service center.I waited while my car was serviced so I had time to observe More

by cardiffJim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin (new guy just 3rd day)
Dec 13, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for sharing your experience with us! We love hearing about your guest's visits with us! I have shared your review with our service department! Thank you! We look forward to assisting you with all of your services needs to come!! Enjoy your week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 08, 2016

Pleasant, courteous, helpful, caring From star to finish this Toyota dealership service center was the best. From making the appointment, the drop-off, the shuttle, the pick/up--everythin More

by Bill4749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chief Huynh and Ryan
Dec 09, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you for sharing your experience with our service department! We love hearing feedback! It's so great to hear you took advantage of our shuttle service! Isn't it a great option to have!? Enjoy your weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 08, 2016

Great service Toyota was awesome! However, the roadside service guy barely spoke English. I literally could not understand him! I did understand when he said, "Batt More

by Happy yeacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Avila
Dec 09, 2016 -

Toyota Carlsbad responded

Hi, there! We will pass this info to Toyota as they are in contact with the companies who assist with Roadside  Thank you for your review and enjoy your weekend! Vanessa Clark Custome Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 02, 2016

Wonderful experience My lease was ending soon so I went to Toyota Carlsbad to explore my options. Manny was very helpful and very patient in explaining different ways to g More

by JessP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Flores
Dec 02, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for choosing Toyota Carlsbad! I'm pleased to hear Manny went over all of your options and let you make the decision the best suits your needs! Congrats on your new lease! We appreciate you sharing your review! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 01, 2016

Buying a new car Toyota Carlsbad is the best place to buy a new car. Their entire staff from sales to management to service and finance is kind and happy to assist. Ja More

by Lindsey456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mancini and Ray
Dec 02, 2016 -

Toyota Carlsbad responded

Hi, there! Welcome to our Toyota Carlsbad family! We wouldn't want you to go anywhere else, we can take care of all your vehicle needs right here in Carlsbad. Thank you so much for sharing your experience, I will pass it on to Jason and team today! Thank you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

December 01, 2016

Camry buy out I have bought many cars in my life this dealer and his agents Bob Bamoradi and Tim Stamatelaky made the experience painless and pleasant I would go ba More

by papuranga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bamoradi
Dec 02, 2016 -

Toyota Carlsbad responded

Hi, there! We are more than happy to assist you when you are ready to come back! Thank you for sharing your experience, I will be sure to share your review with Bob and Tim today! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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