Back

Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

Directions

By Type

795 Reviews of Toyota Carlsbad

January 23, 2017

All around 5 star service! Cindy in sales is an awsome person! I chose Toyota over Honda because of her help and patience. I wish I came here before I bought my BMW) More

by Apetrov86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Langlois
Jan 24, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for your kind words on Cindy! We are so very happy you chose us too! :) Feel free to check out our Used Car Department, they will be happy to look at your BMW if you would like another Toyota!! ;) Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 22, 2017

Wow! Carlsbad Toyota From the moment I drove in to the service lane to the moment Tony told me my car was ready, the entire staff, and lounge area, were wonderful. Look fo More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony and Angela
Jan 24, 2017 -

Toyota Carlsbad responded

Hi, there! We look forward to seeing you on your next appointment too! ;) Thank you so much for sharing your wonderful experience with us!! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 20, 2017

Straight forward people no B.S like other dealships My salesman Marko offered me a great deal on a premium truck asked if I could sleep on it he said no problem I shopped all over down which turned out More

by Jaden2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Thomas , Ruben Avila
Jan 20, 2017 -

Toyota Carlsbad responded

Hi, there! So great to hear you got exactly what you were shopping for! We are always here to work with you and get you in the vehicle that you love! No pressure, ever! Thank you so much for choosing to shop with Toyota Carlsbad! Send us some photos! We love to see our guests with their new vehicles! Have a great weekend and stay dry! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 19, 2017

Long time customer very disappointed I have been long time customer and always serviced my cars at Carlsbad toyota. I will never return for service or buy another car from Carlsbad toyo More

by Pbark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kasssia
Jan 20, 2017 -

Toyota Carlsbad responded

We are sorry to hear about this experience. We value you and would like more feedback. Please contact me directly so I can look further into your repair order. Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 16, 2017

Outstanding customer service Great customer service from everyone! They even had people walking around asking if you needed anything! They were able to fit me in on a Monday a cou More

by Janice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin dresser
Jan 18, 2017 -

Toyota Carlsbad responded

Hi, there!! Thank you so much for the kind words! We are truly here for you and want you to feel nice and comfy while you wait here with us! Your satisfaction is our number one priority! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 12, 2017

First Service The Shuttle service drop off was very convenient, as well as, the email reminder that I could schedule the service appointment online. First service d More

by Holli031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Bennett was helpful
Jan 13, 2017 -

Toyota Carlsbad responded

Hi, there! It's great to hear our complimentary services are convenient for you! That's our goal, keep you at ease and let us handle everything!! Thank you for your review! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 11, 2017

I needed a service on my 1 ye. Warranty Service on warranty took an extra hour from the yime I was originally quoted. I had to reschedule another spot. Because of the service at Toyota Carl More

by Cmoretti24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Grasser
Jan 13, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for the great ratings on the individual components of your experience. We are saddened to see you had to wait an extended amount of time for your vehicle to be serviced, but we appreciate your flexibility. If you would like to further discuss your experience with us, please don’t hesitate to reach out to me directly. Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 10, 2017

Rated #1 in San Diego for good reason This dealership had the most inventory and listened which of course is the most important attribute of any sale force. I used the internet department More

by cookieface4750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mancini and Mandy Grudek
Jan 12, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you for the great ratings on the individual components of your experience. We are saddened to see you had to wait an extended amount of time for your vehicle to be serviced, but we appreciate your flexibility. If you would like to further discuss your experience with us, please don’t hesitate to reach out to me directly. Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 09, 2017

Extremely helpful I had to buy a car unexpectedly and with a loan balance from my other car. I told Jason what I could afford and all the bad news about the other loan More

by Christine6340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not work with Ruben Avila I worked with Jason Mancini
Jan 12, 2017 -

Toyota Carlsbad responded

Hi, there! What a great experience to share! Thank you! Jason is awesome and will never run "away"!! Your review brought a smile to my face! Jason has expressed to you what we truly are here at Toyota Carlsbad! A loving caring family! And we welcome you into our family! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 07, 2017

Best Experience Ever Hands down the best experience I've ever received at a dealership, really enjoyed the professionalism from Bob Bamoradi (Fleet Manager). Explained all More

by Andrew O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bamoradi
...
22
...