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Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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795 Reviews of Toyota Carlsbad

February 04, 2017

Feels like family! 4th car purchased from Alex Ordonez. Always makes us feel like family and remebers us and does everything he can to help us out. Will definitely see h More

by Surfrat05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ordonez
Feb 06, 2017 -

Toyota Carlsbad responded

Hi, there! Wow!! Your fourth purchase from us! Thank you! I'll be sure to share your feedback with Alex today! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

February 03, 2017

best expirience I had a very wonderful experience they explain everything in detail before they did any work in my van and give me the prices and told me what was a More

by alexo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Marquez
Feb 06, 2017 -

Toyota Carlsbad responded

Hi, there! Communication is key and we feel you should make all of the decisions when it comes to your vehicle! We are here to assist you and be here for you! Thank you so much for your kind words and for choosing Toyota Carlsbad Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

February 02, 2017

Excellent Cindy was amazing! Will come back just for her! She did a great job and didn't keep us waiting a long time. She was wonderful. More

by ally.sanchez10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy
Feb 03, 2017 -

Toyota Carlsbad responded

Hi, there!! Thank you so much for the kind words with Cindy! She will be pleased to hear about your experience. Thank you for choosing Toyota Carlsbad! Feel free to give Cindy a call with any questions you may have. Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 30, 2017

Love Toyota Carlsbad I came in for service. Inquired about there upgrade program. I left with a brand new car! It's couldn't have been easier. No high-pressure sales. More

by Gregory P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen (sales), Ruben Avila
Jan 30, 2017 -

Toyota Carlsbad responded

Hi, there! That's right! No pressure here at Toyota Carlsbad! Isn't our Upgrade Program a great option to have?! I think it's awesome!! :) Congratulations on your brand new car! See you in about 5K for your first service visit! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 29, 2017

Quick and painless My wife and I went to Toyota Carlsbad with a pre-approved loan; as well as, a pre-negotiated price through USAA. Omar in sales and Bob in finance were More

by MiguelUSMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar in sales and Bob in finance
Jan 30, 2017 -

Toyota Carlsbad responded

Hi, Miguel and Rosie! You came to the right place for no pressure purchasing! It's great to hear about your experience with our Fleet Department! You're recommendation is the greatest compliment! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 28, 2017

Great,service! Everyone at Toyota Carlsbad is friendly, courteous, helpful, and professional. I have purchased and serviced all my cars here for the past 17 years. More

by Maleka7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone at Toyota Carlsbad are wonderful!, Ruben Avila
Jan 30, 2017 -

Toyota Carlsbad responded

Hi, there! Wow! 17 years! You're amazing!! Thank you for choosing Toyota Carlsbad as your dealer and service center! We appreciate you! How do you like your brand new Camry?! Be sure to send us some photos! We love seeing our guests with their new rides! :) Congratulations and thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 28, 2017

The experience was great, successful and fruitful! This place is so great! In one day, I drove home in the car of my dreams! Martin Suarez, Sales Consultant, is very kind, friendly, patient, honest, th More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Suarez
Jan 30, 2017 -

Toyota Carlsbad responded

Hi, there! Congratulations! You must be over the moon to have the car of your dreams! :) I will share your review with Marin and team today! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 26, 2017

Great service! Fantastic across the board. All employees from intake to cashier were great. Ronald was friendly and helpful as an advisor. Adrianna's friendly and he More

by ToyotaHighlander123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Broussard (Advisor); Adrian (Cashier)
Jan 26, 2017 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your kind words! I will share your review with Ron, Adrianna, and team today! Have a great evening! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 25, 2017

VIP service Actual service time was less than estimated and service personnel as well as cashier was excellent. I will go back for service as well as possible new More

by Dougie65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jan 26, 2017 -

Toyota Carlsbad responded

Hi, there! Less of a wait is always great! Thank you for your feedback, and yes, please come visit us when you are ready for a new ride! We are happy to assist you! Have a great weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

January 24, 2017

Great time management and customer service I had my 10k service done today. As soon as I arrived an associate was at my vehicle preparing it for service. Literally zero waiting. I took the comp More

by JRDickerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unlnown
Jan 26, 2017 -

Toyota Carlsbad responded

Hi, there! What a fantastic review to read! It's awesome to hear about your experience! Zero waiting is great! Sounds like you got some shopping in too! What could be better than that!!? Thank you so much for sharing your visit with us! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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