Toyota Carlsbad

Toyota Carlsbad Service - new key I went in for a replacement key after losing mine. I interacted with 5 different employees and all were very pleasant and polite. The lounge area wa I went in for a replacement key after losing mine. I interacted with 5 different employees and all were very pleasant and polite. The lounge area was clean and well stocked with complimentary water, snacks, and fresh coffee. An overall pleasant experience. More

This is my 5th car I have bought from Mark, Mark works with what I have & this was the quickest deal ever in & out 3 1/2 hrs, he wanted to make sure I got what I wanted. When I first came to Mar Mark works with what I have & this was the quickest deal ever in & out 3 1/2 hrs, he wanted to make sure I got what I wanted. When I first came to Mark I was loosing my home & Toyota gave me a chance w/ a cosigner, for that I am very grateful it has helped me to bring my credit up More

Toyota carlsbad Never thought buying my a truck would be so simple and easy thanks to the sales people "Vanessa" at Toyota carlsbad made made my visit enjoyable. Never thought buying my a truck would be so simple and easy thanks to the sales people "Vanessa" at Toyota carlsbad made made my visit enjoyable. More

Very good sales people were very helpful All personnel I came in contact with was great would recommend to family and friends they all seemed very professional and knowlageable would definite All personnel I came in contact with was great would recommend to family and friends they all seemed very professional and knowlageable would definitely recommend toyota of Carlsbad to my friends and family More

Service Dept Molly did an excellent job in taking care of my issue.. She was helpful and kind. She kept me informed as things went along. I appreciate that very Molly did an excellent job in taking care of my issue.. She was helpful and kind. She kept me informed as things went along. I appreciate that very much. More

Great first experience with their service department I had a bit of trouble finding them because the location is different for the service department and for the sales rooms. The check in process went I had a bit of trouble finding them because the location is different for the service department and for the sales rooms. The check in process went smoothly and the service adviser, Steve Guerraro, was well informed, clear, and patient. Best of all, he never tried pushing unnecessary items like so many service shops do. The waiting area has free wifi and real Starbucks coffee, other drinks, a concession bar where you can get excellent lunches including a high protein plate. They eve have a hostess to answer questions. It was an excellent experience and I plan to go back. More

Excellent and efficient customer service Employees were very professional and customer oriented. The service advisor specifically Jennifer was excellent, thorough, and efficient in the perfo Employees were very professional and customer oriented. The service advisor specifically Jennifer was excellent, thorough, and efficient in the performance of her duties. She kept me advised of the status and conditions of my 4 runner and made a few recommendations to fix existing minor problems. The free car wash Shell coupon and moderate military discount is greatly appreciated. More

Perfect 10 Kevin Laird and everyone who touched our Highlander went above and beyond to make this repair a lighter hit to the wallet and stress free, which is wh Kevin Laird and everyone who touched our Highlander went above and beyond to make this repair a lighter hit to the wallet and stress free, which is why we trust Toyota Carlsbad. Kevin was a true advocate for our family and we can't thank him enough for his efforts. More

Lured me with lies Please do not go to this dealership. I was lured to this dealership by an employee named Patrick who told me it would be tough but that he could get a Please do not go to this dealership. I was lured to this dealership by an employee named Patrick who told me it would be tough but that he could get a lease for less than $270 a month on a Corolla. When I arrived, he was no where to be found. I was helped by a nice guy named James. Poor James had to deal with the war zone of a mess that Patrick set up for him. The lowest lease they could get me was OVER $500!!!! I don't want someone to get there hopes up in a car that they like and have the rugged pulled out from under them. I'm sorry James for what you had to deal with tonight. More

Very efficient I see Kevin Laird and he is very pleasant and efficient. My overall experience has always been positive.The coffee is good and the lobby is always so I see Kevin Laird and he is very pleasant and efficient. My overall experience has always been positive.The coffee is good and the lobby is always so clean.Checking out and paying for my service was very honest and easygoing.I look forward to my next visit with Kevin. More