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Southern Ford

Newport News, VA

4.7
2,648 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

12896 Jefferson Ave

Newport News, VA

23608

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Top Reviewed Employees

STEPHANIE SPANGLER at Southern Ford

STEPHANIE SPANGLER

ASM
4.9
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES at Southern Ford

ALICIA CHAPMAN-JONES

ASM
4.8
This rating includes all reviews, with more weight given to recent reviews.
EDDIE MARSHALL at Southern Ford

EDDIE MARSHALL

ASM
4.8
This rating includes all reviews, with more weight given to recent reviews.
JEFF DOBSON at Southern Ford

JEFF DOBSON

SERVICE DIRECTOR
4.7
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

August 22, 2025

I like the way I was told about my truck, and what service was due. More
by Darrel Verified Customer

Employees Worked With

ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.

August 22, 2025

I had my Escape that I bought brand new a little over two years ago and that I had purchased the extended warranty on, in for service for the purge valve going bad. I was charged the $199 fee to run the dia More
by DawnieKK Verified Customer

Employees Worked With

KEVIN PHILLIPS
2.0
This rating includes all reviews, with more weight given to recent reviews.

August 21, 2025

They need better customer service and better communication. Overall the young lady that help did both but i wasnt being asked any assitance by anyone instead of just being stared. More
by rbracero04 Verified Customer

Employees Worked With

JEFF DOBSON
3.0
This rating includes all reviews, with more weight given to recent reviews.
ALICIA CHAPMAN-JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Rental Car Service Onsite
  • Vending Machines