Sierra Chevrolet of Monrovia

Marvin is outstanding, and I truly appreciate his professionalism, positive attitude, and commitment to exceptional customer service. He consistently communicates effectively, keeping me informed thr professionalism, positive attitude, and commitment to exceptional customer service. He consistently communicates effectively, keeping me informed throughout the repair process and ensuring complete transparency every step of the way. Marvin goes above and beyond to take care of his customers, building trust through his dedication and attention to detail. It is always a pleasure working with him, and his efforts make a meaningful impact on both the customer experience and our team's success. More

My service advisor Abraham was kind and efficient. I was in and out in an hour and 15 minutes to get an oil change and an estimate on tires. Great job! I was in and out in an hour and 15 minutes to get an oil change and an estimate on tires. Great job! More

The service department has been amazing to work with. Daniel is always on top of updates and keeping consistent communication. Daniel is always on top of updates and keeping consistent communication. More

Worst service ever . Do not go here for any transmission or engine troubles. I left my car for days for “ diagnosing “ just to be told there was nothing found . When I pi Do not go here for any transmission or engine troubles. I left my car for days for “ diagnosing “ just to be told there was nothing found . When I picked up my vehicle it had the same amount of miles it had when I first dropped it off. No wonder they didn’t find anything because they didn’t check ! I purchased and oil change and engine cleaning and they didn’t even put the new mileage sticker for the next service . If I could give them a 0 I would . The same day I picked up my vehicle the check engine light came on again . Once again I took it back for days just to be told it wasn’t covered . When I still have my factory warranty . WOULD NOT RECOMMEND TO ANYONE! More

I made an appointment for Tuesday and was asked to move it up to Saturday because the tires would be in stock. Got there Saturday and they didn’t have the tires and were short staffed so couldn’t go pick u it up to Saturday because the tires would be in stock. Got there Saturday and they didn’t have the tires and were short staffed so couldn’t go pick up the tires. I was told the tires would be ready by Monday or Tuesday. On tuesday was informed the techs had ripped one of the tires during installation but would not be able to get a replacement until the following day. Overall dropped off my car for 2 new front tires on Saturday and the car wasn’t ready until the following Thursday. More

IDoug Sievertson was a pleasure to work with. He consistently met deadlines, communicated clearly, and was extremely accommodating when timing issues came up. Doug’s professionalism and willingne He consistently met deadlines, communicated clearly, and was extremely accommodating when timing issues came up. Doug’s professionalism and willingness to work with us made the entire process smooth and efficient. I highly recommend him for his reliability and excellent customer service. More

Excellent service, friendly staff, transparent pricing, smooth buying experience, and a team that truly values customers. smooth buying experience, and a team that truly values customers. More

They were courteous and professional. Clean and neat service lounge to wait during the vehicle service. Clean and neat service lounge to wait during the vehicle service. More

Service adviser was great very knowledgeable and fast to attend me. Couldn’t be more happier with her service attend me. Couldn’t be more happier with her service More

Great Customer Service. went in with an appointment and I was there for an hour. went in with an appointment and I was there for an hour. More