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Tanya Ruiz
Tanya Ruiz at SIERRA CHEVROLET OF MONROVIA

Tanya Ruiz

Service Advisor

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
164 Reviews
4.8

164 Reviews

Write a Review

Industry Experience

9 yrs, 4 mos

164 Reviews of Tanya Ruiz

June 13, 2024

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Employee Rating

Shawn Suchanek was my principle contact for my service this year and did very well. He meets his customers needs by keeping them informed and is wlling to address any issues that arise. Thank You More

by KENNETH HOEVEL
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Twiford , Shawn Suchanek 5 star

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Jun 14, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for choosing Sierra Chevrolet and for recognizing Shawn for his excellent service! We appreciate your kind words and are glad to hear that he met your needs. We look forward to assisting you again in the future. Sincerely, The Sierra Chevrolet Team

June 08, 2024

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Ever since I moved from Glendale to Duarte, Tanya has been my advisor. She’s been fantastic—always professional, personable, and consistently ensures my truck is ready on time. More

by eramirez822
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Recommend Dealer
Yes
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Jun 11, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your positive experience with Sierra Chevrolet and highlighting the exceptional service provided by Tanya. We appreciate your kind words, and we're delighted to hear that she has been professional, personable, and timely in servicing your truck. Your satisfaction is important to us, and we look forward to continuing to provide you with top-notch service in the future. Sincerely, The Sierra Chevrolet Team

June 08, 2024

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The service was very very very very very very very very very very very good More

by ajwilson519
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Recommend Dealer
Yes
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Jun 11, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the fantastic feedback on the service you received at Sierra Chevrolet! We truly appreciate your kind words and are thrilled to hear about your positive experience. We look forward to welcoming you back in the future and hope you continue to enjoy your vehicle. Thank you for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

June 04, 2024

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Employee Rating

they were very friendly upon arrival very proffesional alot going on with dealership due to construction but somehow managed to make the visit pleasant More

by deluxe6266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado

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Jun 06, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your positive experience with us! We truly appreciate your kind words. Despite the construction, we're glad that you found our team to be friendly and professional. We look forward to serving you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

June 03, 2024

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I always get the best service from Joe, Jake and the gang at Sierra Chevrolet. Thank you!!! More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Mayra Neria, Joe Jimenez, Will Cruz, Marvin Orellana

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Jun 05, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive review! We are delighted to hear that Joe, Jake, and the team provided you with excellent service at Sierra Chevrolet. We appreciate your feedback and your ongoing support. Please feel free to visit us again or recommend us to others. We look forward to serving you in the future! Sincerely, The Sierra Chevrolet Team

May 31, 2024

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Bad customer care . Person use my email and I have asked to be removed from this list and still have not been removed. More

by bdmjem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Terry Quinn, Joe Jimenez, John Twiford, Will Cruz, Edwin Cardiel, Marvin Orellana

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Jun 03, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your feedback. We take your concerns seriously and will share them with our team to get this taken care of promptly. If there is anything else you would like to discuss, please feel free to contact us directly. Sincerely, The Sierra Chevrolet Team

May 31, 2024

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Great service all the way around. First time here since leaving my purchased dealer In Glendale. Went so smooth from start to finish. Tanya, my service advisor, told me everything tha More

by vangeiglesias
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive review! We are thrilled to hear about your positive experience with Tanya. We take pride in providing transparent and accommodating service to all our customers and glad this was the case for you. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

May 31, 2024

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Services and employes awesome and very helpful. Thank you for great customer service and updates More

by wpuhbear
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 03, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the kind words! We're thrilled to hear about your positive experience with Sierra Chevrolet. We always aim to provide excellent service and support and are thrilled this was the case for you. Please feel free to reach out if you need anything else in the future. See you next time! Sincerely, The Sierra Chevrolet Team

May 27, 2024

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Employee Rating

Tanya’s demeanor was very condescending and I won’t be returning to this location for any further service. More

by KRYSTALROJO7
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Recommend Dealer
No
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May 29, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your feedback, Krystal. We're disappointed to hear about your experience with our staff. At Sierra Chevrolet, we aim to provide exceptional service. Please reach out to us directly so we can address your concerns and work towards a positive resolution. Sincerely, The Sierra Chevrolet Team

May 27, 2024

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Employee Rating

John Twiford will be missed and he was an excellant manager, Shawn Suchanek is very good and should he continue with his current work ethic and performance should continue to excel. Jeremy Cesena is r More

by KENNETH HOEVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Twiford , Shawn Suchanek; Jeremy Cesena

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May 30, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for your detailed and positive feedback! We appreciate your kind words about our team members. We are glad that they have provided you with excellent service. Your recognition of their hard work means a lot to us. Should you need anything in the future, please do not hesitate to reach out. Thank you for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

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