Marvin is outstanding, and I truly appreciate his
professionalism, positive attitude, and commitment to exceptional customer service. He consistently communicates effectively, keeping me informed thr
professionalism, positive attitude, and commitment to exceptional customer service. He consistently communicates effectively, keeping me informed throughout the repair process and ensuring complete transparency every step of the way. Marvin goes above and beyond to take care of his customers, building trust through his dedication and attention to detail. It is always a pleasure working with him, and his efforts make a meaningful impact on both the customer experience and our team's success.
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by 118285
Verified Customer
Verified Customer
Service Price Transparency
Jul 23, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We are thrilled to hear about your positive experience with Marvin at Sierra Chevrolet. His dedication to exceptional customer service and effective communication truly sets him apart. We appreciate your kind words and look forward to serving you again in the future!
Sincerely, The Sierra Chevrolet Team
Great Customer Service.
went in with an appointment and I was there for an hour.
went in with an appointment and I was there for an hour.
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by step1987
Verified Customer
Verified Customer
Service Price Transparency
Jul 14, 2026 -
Sierra Chevrolet of Monrovia responded
Thanks for sharing how things turned out! We're happy to hear that you had a great experience with our customer service at Sierra Chevrolet. We appreciate you taking the time to share your feedback and hope to see you again soon!
Sincerely, The Sierra Chevrolet Team
Marvin is super friendly and communicates well about the
services needed, and service is fast!
services needed, and service is fast!
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by babycouture88
Verified Customer
Verified Customer
Service Price Transparency
Jun 28, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words! We’re thrilled to hear that Marvin provided you with friendly service and effective communication. At Sierra Chevrolet, we strive to make your experience as smooth and efficient as possible. We look forward to seeing you again soon!
Sincerely, The Sierra Chevrolet Team
The service I received was good.
The staff that assisted me were informative and polite. Went in for an oil change and they made sure I got the best service possible.
The staff that assisted me were informative and polite. Went in for an oil change and they made sure I got the best service possible.
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by tkwelch9023
Verified Customer
Verified Customer
Service Price Transparency
Jun 23, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Sierra Chevrolet and that our staff was able to assist you in getting the best service for your oil change. We appreciate your feedback and look forward to seeing you again for your next visit!
Sincerely, The Sierra Chevrolet Team
Marvin was very kind and showed patience as I tried to
explain the noises my car made. He pointed out specials for the car service I required, and made sure my coupons helped me save money.
explain the noises my car made. He pointed out specials for the car service I required, and made sure my coupons helped me save money.
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by LADYKWILLIS4
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind review! We’re happy to hear Marvin took such great care of you and that you were able to save money on your service at Sierra Chevrolet. We appreciate your feedback and look forward to seeing you again for your future automotive needs!
Sincerely, The Sierra Chevrolet Team
Over the last two years, I have noticed a significant
positive change in the quality of operations, level of communication, and experience amongst the Sierra staff in service. Strong work!
positive change in the quality of operations, level of communication, and experience amongst the Sierra staff in service. Strong work!
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by GRECONW
Verified Customer
Verified Customer
Service Price Transparency
May 31, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your fantastic feedback! We’re glad to hear that you’ve noticed a positive change in our operations and service quality at Sierra Chevrolet over the last two years. Our team works hard to provide the best experience possible, and your recognition means a lot to us. We look forward to seeing you again soon!
Sincerely, The Sierra Chevrolet Team
Good service in a timely manner, everything explain in a
concise manner. Honors service coupons
concise manner. Honors service coupons
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by jjdfrias6
Verified Customer
Verified Customer
Service Price Transparency
May 24, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your positive review! We’re excited to hear that you received good service in a timely manner and that everything was explained clearly at Sierra Chevrolet. We appreciate your feedback and look forward to serving you again in the future!
Sincerely, The Sierra Chevrolet Team
I waited during service longer than I thought it should
take from my appointment time.
take from my appointment time.
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by slarsen
Verified Customer
Verified Customer
Service Price Transparency
Apr 25, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for sharing your experience with us. We understand that timely service is important, and we appreciate your feedback regarding the wait time during your appointment. Your input helps us improve our processes at Sierra Chevrolet of Monrovia. If you have any further concerns or would like to discuss this matter, please feel free to reach out to us. We hope to serve you better in the future.
Sincerely, The Sierra Chevrolet Team
Professional service advisor.
Our service advisor was very helpful in addressing concerns about our vehicle.
Our service advisor was very helpful in addressing concerns about our vehicle.
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by casacarlosmerino
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words, Carlos! It's great to hear that our service advisor was able to assist you effectively with your vehicle concerns. We always strive to provide professional and helpful service at Sierra Chevrolet. We look forward to seeing you again!
Sincerely, The Sierra Chevrolet Team
Joe, Sewell, Mike and all the folks at Sierra take such
great care of my 2 Chevy SUV’s. I’m the type of guy that wants everything done to factory spec, and I feel better knowing the ease guys are certified
great care of my 2 Chevy SUV’s. I’m the type of guy that wants everything done to factory spec, and I feel better knowing the ease guys are certified GM techs.
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by ChevGuy
Verified Customer
Verified Customer
Service Price Transparency
Mar 12, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words! We're thrilled to hear that you trust us with your Chevy SUVs and appreciate our certified GM technicians. It’s our goal at Sierra Chevrolet to ensure everything is done to factory specifications for your peace of mind. We look forward to serving you again in the future!
Sincerely, The Sierra Chevrolet Team
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