Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
252 Reviews
4.8

252 Reviews

Write a Review

252 Reviews of Joe Jimenez

July 13, 2026

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Employee Rating

Great Customer Service. went in with an appointment and I was there for an hour. More

by step1987
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Recommend Dealer
Yes
Jul 14, 2026

Sierra Chevrolet of Monrovia responded

Thanks for sharing how things turned out! We're happy to hear that you had a great experience with our customer service at Sierra Chevrolet. We appreciate you taking the time to share your feedback and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

July 03, 2026

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I have been buying and servicing my Chevys at Sierra Chevrolet for over 25 years and 3 cars. Their service advisor Joe Jimenez keeps me coming back. He is the best as he listens to my concerns and tog More

by Ms. Aguayo
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2026

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Sierra Chevrolet of Monrovia over the past 25 years. It’s fantastic to hear that Joe has made such a positive impact on your experience, and we’re thrilled that you continue to travel from San Bernardino Hills to see him. Our team looks forward to serving you and your Chevys for many more years to come! Sincerely, The Sierra Chevrolet Team

June 29, 2026

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Joe was a big help and his service was excellent The wait was a bit long but I was pleased with the results More

by jayjezy
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Recommend Dealer
Yes
Jun 29, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Jay! We're glad to hear that Joe provided you with excellent service and that you were pleased with the results at Sierra Chevrolet. We appreciate your understanding regarding the wait time and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

June 25, 2026

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I’ve never had a bad experience at sierra Chevy. Staff is always great and professional and vehicle is always ready when promised. Communication is out of this world! More

by eramirez822
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Recommend Dealer
Yes
Jun 25, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We truly appreciate your kind words about our staff and the level of communication you experienced at Sierra Chevrolet of Monrovia. It’s great to hear that your vehicle was always ready when promised. Our team looks forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

June 22, 2026

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The service I received was good. The staff that assisted me were informative and polite. Went in for an oil change and they made sure I got the best service possible. More

by tkwelch9023
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Marvin Orellana

Jun 23, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Sierra Chevrolet and that our staff was able to assist you in getting the best service for your oil change. We appreciate your feedback and look forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

June 07, 2026

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Nice and clean, better since renovated but still small and tight. Staff receptive when I arrived. More

by joediazchevy
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Recommend Dealer
Yes
Jun 08, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your review, Joe! We’re glad to hear you appreciated the renovations at Sierra Chevrolet and found our staff receptive during your visit. Our team understands that space can feel tight, and we appreciate your feedback. If you have any further suggestions or concerns, please feel free to reach out to us. We hope to see you again soon! Sincerely, The Sierra Chevrolet Team

June 07, 2026

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Clean, friendly and timely. Great experience. I will definitely be back for our next service. More

by sixjamesons
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Recommend Dealer
Yes
Jun 07, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Sierra Chevrolet. We look forward to seeing you again for your next service! Sincerely, The Sierra Chevrolet Team

May 30, 2026

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Over the last two years, I have noticed a significant positive change in the quality of operations, level of communication, and experience amongst the Sierra staff in service. Strong work! More

by GRECONW
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

May 31, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic feedback! We’re glad to hear that you’ve noticed a positive change in our operations and service quality at Sierra Chevrolet over the last two years. Our team works hard to provide the best experience possible, and your recognition means a lot to us. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

May 21, 2026

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This is the dealer I bought my Blazer from. Also my previous Trailblazer. I've never been disappointed with the service work done here. Joe J. came up to me while I was waiting and pointed o More

by kevinegilchrist
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Recommend Dealer
Yes
May 22, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Kevin! We are thrilled to hear that you have had great experiences with us at Sierra Chevrolet, both with your Blazer and your previous Trailblazer. It's fantastic to know that Joe was attentive during your visit. We appreciate your understanding about the rodent activity and are glad to hear you were satisfied with the service time. Looking forward to continuing to provide you with exceptional service in the future! Safe travels! Sincerely, The Sierra Chevrolet Team

April 30, 2026

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Car was fixed but my front license plate bracket was cracked when I went to wash my car I noticed the cracked wasn’t there when I took my car in for service More

by MJV7736
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Recommend Dealer
Yes
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