Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
241 Reviews
4.8

241 Reviews

Write a Review

241 Reviews of Joe Jimenez

April 21, 2026

Dealership Rating
Employee Rating

Everything webt well. They did what I needed. Thanks Joe for your help. Thank you! More

by LYLYPILLY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Lyly! We're thrilled to hear that everything went well and that Joe was able to assist you. Your satisfaction is important to us at Sierra Chevrolet. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

April 15, 2026

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Employee Rating

Good service satisfactory Joe was very helpful and when’t beyond the regular service very good More

by scott@wellstile.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Scott! We truly appreciate your kind words about your experience at Sierra Chevrolet. We're glad to hear that Joe was very helpful and went beyond the regular service. We strive to go above and beyond for our customers. Hoping to see you again soon! Sincerely, The Sierra Chevrolet Team

April 15, 2026

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Employee Rating

The service department at Sierra Chevrolet is the best with Joe Jimenez. I have been buying and serving my vehicles from them for over 27 years. We have moved out of the area 3 yrs ago but still drive i More

by Ms. Aguayo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 15, 2026

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words, Ms. Aguayo! We truly appreciate your loyalty to Sierra Chevrolet over the past 27 years. It’s wonderful to hear that Joe has made such a positive impact on your experience with our service department. We look forward to seeing you and your family again for your future service needs. Safe travels! Sincerely, The Sierra Chevrolet Team

March 29, 2026

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Another great car purchase thank you to Luis, while we had our other car serviced with Joe! Excellent service all the way around! More

by Priscella Arellanes
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Luis Urias

Mar 29, 2026

Sierra Chevrolet of Monrovia responded

Thank you, Priscella! We're happy to hear you had another great car purchase experience with us at Sierra Chevrolet. It's wonderful to know that Luis and Joe provided you with excellent service during your visit. We appreciate your feedback and look forward to assisting you again! Sincerely, The Sierra Chevrolet Team

March 23, 2026

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Good dealership. Once used them once. Two concerns, only could fix one of the problems. More

by tomforbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Tom! We appreciate your positive remarks about Sierra Chevrolet. Your concern about only one of the two issues being resolved is understood, and the opportunity to address the remaining matter is important. Please feel free to reach out directly so it can be taken care of. We look forward to assisting you further. Sincerely, The Sierra Chevrolet Team

March 17, 2026

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Always a pleasure bringing my car in for service. Unlike other dealers, staff here treat you with kindness. My advisors Tanya and Joe always keep me updated. Thank you! More

by JORGE3PS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

Mar 18, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Jorge! We appreciate you choosing Sierra Chevrolet for your service needs. It's great to hear that Tanya and Joe provided you with excellent care and communication. We look forward to seeing you again for your next service visit! Sincerely, The Sierra Chevrolet Team

March 11, 2026

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Employee Rating

Joe, Sewell, Mike and all the folks at Sierra take such great care of my 2 Chevy SUV’s. I’m the type of guy that wants everything done to factory spec, and I feel better knowing the ease guys are certified More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you trust us with your Chevy SUVs and appreciate our certified GM technicians. It’s our goal at Sierra Chevrolet to ensure everything is done to factory specifications for your peace of mind. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

March 10, 2026

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Employee Rating

My consultant was very helpful and informative. He helped in getting my oil change along with having my side mirror get fixed. Good job More

by pabloazusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that our team was helpful and informative during your visit to Sierra Chevrolet. It's great to know we could assist you with your oil change and side mirror repair. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

March 04, 2026

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Employee Rating

great customer service, they service all of my company vehicles, and I buy all of my personal cars from them, service and sales department do an outstanding job, More

by frankjh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Tanya Ruiz, Marvin Orellana , Jack Johansing

Mar 05, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Frank! We greatly appreciate your kind words about our service and sales departments at Sierra Chevrolet. It's fantastic to hear that we are your go-to for both your company vehicles and personal cars. We look forward to continuing to serve you and your needs in the future! Sincerely, The Sierra Chevrolet Team

March 01, 2026

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Employee Rating

The sales team management team and service team always do an outstanding job exceptional customer service and making the individual feel valued More

by chaseray33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Chase! We’re thrilled to hear that our sales and service teams at Sierra Chevrolet provided you with exceptional customer service and made you feel valued. Your feedback means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

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