Luis Urias
Luis Urias at Sierra Chevrolet of Monrovia

Luis Urias

Internet Sales Manager

Sierra Chevrolet of Monrovia

721 E. Central Ave
Monrovia, CA 91016

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4.7
35 Reviews
4.7

35 Reviews

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35 Reviews of Luis Urias

July 20, 2026

Dealership Rating
Employee Rating

The service department has been amazing to work with. Daniel is always on top of updates and keeping consistent communication. More

by MA.CARRILLO513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We’re pleased to hear that you’ve had such a positive experience with our service department at Sierra Chevrolet of Monrovia. It’s great to know that Daniel has been able to keep you updated and maintain consistent communication. Looking forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

July 07, 2026

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Employee Rating

Get the job done and they listen to you and help you out with everything in any car purchase and also help you to get the car to you if you are far away, anything that you ask they will get it done. More

by angelguerrero305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Angel! We truly appreciate your kind words about Sierra Chevrolet. It’s great to hear that our team was able to assist you with your car purchase and meet your needs, even if you were far away. Our staff strives to provide exceptional service and is glad you felt supported throughout the process. We look forward to helping you again in the future! Sincerely, The Sierra Chevrolet Team

July 04, 2026

Dealership Rating
Employee Rating

Everyone is outstanding help and willing to get things done in the time frame they do have More

by THOMASAN09
Recommend Dealer
Yes

Other Employees Tagged: Abel

Jul 04, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Thomas! It's great to hear that you found our team at Sierra Chevrolet to be outstanding and helpful. We pride ourselves on providing efficient service and appreciate your recognition of our efforts. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

May 18, 2026

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Employee Rating

Went to the dealership. Did all paperwork. Put a deposit down. Came to pick up my car the next day. Was told that I wouldn’t be getting the car. Took them 3 days to give my More

by amirefte3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Will Cruz

May 18, 2026

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your frustration regarding the situation with your deposit and the delay in receiving it back. Your feedback is important to us, and we aim to improve our processes. If you would like to discuss this further, please feel free to contact us directly at Sierra Chevrolet. Our team appreciates your patience and hopes to have the opportunity to assist you better in the future. Sincerely, The Sierra Chevrolet Team

March 30, 2026

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Employee Rating

This dealer great all around. Their customer service and transparency is absolutely unmatched. I had such a great experience and will gladly recommend them to anybody. More

by garciaeverardo7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Abarca

Mar 31, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience with us at Sierra Chevrolet. Our team strives to provide exceptional customer service and transparency, and it's rewarding to know that it made an impact. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

March 29, 2026

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Employee Rating

Another great car purchase thank you to Luis, while we had our other car serviced with Joe! Excellent service all the way around! More

by Priscella Arellanes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

Mar 29, 2026

Sierra Chevrolet of Monrovia responded

Thank you, Priscella! We're happy to hear you had another great car purchase experience with us at Sierra Chevrolet. It's wonderful to know that Luis and Joe provided you with excellent service during your visit. We appreciate your feedback and look forward to assisting you again! Sincerely, The Sierra Chevrolet Team

March 17, 2026

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Employee Rating

Muy amable y atento con su servicio gracias por su atención. Lo recomiendo para su próxima compra More

by Tonyestevez57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2026

Sierra Chevrolet of Monrovia responded

¡Gracias por tu comentario positivo, Tony! Nos alegra saber que recibiste un servicio amable y atento en Sierra Chevrolet. Nuestro equipo agradece tu recomendación y esperamos verte de nuevo para tu próxima compra. ¡Hasta pronto! Sincerely, The Sierra Chevrolet Team

March 02, 2026

Dealership Rating
Employee Rating

Customer service was great . Everyone was super friendly and made you feel welcome. Edwin and Magali along with sales manager up to finance were awesome.i will definitely come ba More

by ecawich1979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Cruz, Edwin Cardiel , Magali

Mar 02, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're glad to hear that you had a great experience at Sierra Chevrolet and that our team, including Edwin and Magali, made you feel welcomed. We truly appreciate your feedback and look forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

February 22, 2026

Dealership Rating
Employee Rating

Sierra Chevrolet of Monrovia has a honest, caring, and reliable sales and finance team. They were a pleasure to work with to find the right fit in our new vehicle and its cost. More

by sr.mac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lisk , Carlos

Feb 23, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our sales and finance team at Sierra Chevrolet. It's great to know we could help you find the perfect fit for your new vehicle. Our team appreciates your kind words and looks forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

January 26, 2026

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Employee Rating

Salesmen was a pleasure to work with. However the finance manager/ department was a unorganized mess More

by r.solorio.d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 27, 2026

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We're glad to hear that you had a positive experience with our sales team at Sierra Chevrolet. However, we understand your concerns regarding the finance department's organization. Your comments are valuable to us as we strive to improve our processes. If you have any further details to share, please feel free to contact us directly. We appreciate your input and hope to serve you better in the future. Sincerely, The Sierra Chevrolet Team

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