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Koons White Marsh Chevrolet - Service Center

White Marsh, MD

4.5
156 Reviews

156 Reviews of Koons White Marsh Chevrolet - Service Center

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April 25, 2024

They were able to get me in for a last minute reservation and have me out the door the same day. Excellent customer service. More

by rick.jewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Koons White Marsh Chevrolet responded

Rick, we're glad to know our team at Koons White Marsh Chevrolet was able to accommodate your last-minute reservation and provide excellent service. Thanks for the review!

March 28, 2024

I feel every time I come in for service at Koons White Marsh. I receive the highest quality of service of any dealership I’ve ever felt with. So thank you and keep up the good work. More

by Thomas Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Koons White Marsh Chevrolet responded

Thomas, we're so glad to know you consistently receive top-notch service at Koons White Marsh Chevrolet. Your kind words mean a lot and motivate us to keep up the good work!

March 27, 2024

I was very well taken care by David Koons did a excellent job easy and smooth More

by kmlohnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Letourneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Koons White Marsh Chevrolet responded

We love to hear you had a fantastic Koons White Marsh Chevrolet experience thanks to David's expert service! Thank you for the fantastic review.

March 14, 2024

Appt started on time staff greeted us upon arrival Josh great with explainations after service completed Service bery timely More

by keepsmiling517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hastmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Koons White Marsh Chevrolet responded

We're glad to know that you had a timely and efficient service experience with us at Koons White Marsh Chevrolet. Thanks for acknowledging Josh's efforts, we'll be sure to pass on your kind words!

March 08, 2024

Very impressed with the Dealership in general from my car buying experience to my first oil change service . More

by Mikefiersuk
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Letourneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Koons White Marsh Chevrolet responded

Mike, we're delighted to know you had a great experience with us at Koons White Marsh Chevrolet. We appreciate your feedback and are here for any of your future needs!

March 01, 2024

I unfortunately had a problem with my 2018 Colorado Z71. I was on my way back to NJ when this happened. Tom in service assured me he had me covered. Dropped truck off and the whole experience was as if I br More

by joedevo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Koons White Marsh Chevrolet responded

We're glad to know that Tom and our service team at Koons White Marsh Chevrolet were able to assist you during your time of need. We strive for excellent customer care, even when things don't go as planned. Safe travels back home!

February 14, 2024

The service was quick and efficient. No surprises The service writer explained what additional services I needed.. More

by Rschmidt353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Letourneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Koons White Marsh Chevrolet responded

We're glad to know you found our service at Koons White Marsh Chevrolet quick and efficient. We always aim for transparency with our customers. Thanks for the positive feedback!

February 11, 2024

Excellent customer service from the service team I have been there several times and never disappointed More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Koons White Marsh Chevrolet responded

Karen, we're delighted to know our service team at Koons White Marsh Chevrolet has consistently met your expectations. Thank you for the positive feedback!

February 08, 2024

I was very pleased with the overall service that I got from your dealership from the time I drove into the service area till the time that I left it was worth the 55 miles that I travel from Delaware More

by Malin’s subs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hastmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Koons White Marsh Chevrolet responded

We're so glad to know that our service at Koons White Marsh Chevrolet was worth the drive for you! We appreciate your feedback and look forward to seeing you next time. Safe travels back home!

February 03, 2024

The Service Rep. George kept me informed about what was happening to my vehicle. Mr. George listened to my concerns about needing a vehicle to get back and forth to w More

by ERICL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Zahariousdakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Koons White Marsh Chevrolet responded

Hi Eric - We're glad to know that George was able to assist you effectively during your visit at Koons White Marsh Chevrolet. It's important for us that our customers are well informed and comfortable throughout the process. Thanks for sharing this positive feedback!

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