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Koons White Marsh Chevrolet

White Marsh, MD

4.7
2,254 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 2,254 reviews

October 03, 2025

The process, communication, environment, and employees are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. More

by eadingle.ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hastmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hasselberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Taliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Zahariousdakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Letourneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Koons White Marsh Chevrolet responded

Thank you for your excellent review! We are thrilled that Chris and the team were so helpful. We are happy to have you as a customer here at Koons White Marsh Chevrolet!

October 03, 2025

The service writer was very nice and pleasant to deal with. He did communicate very well. The computer/electronic issue was not resolved. I am hopeful it can be resolved eventually. The other issue t More

by gimirie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Szumalski
Nov 01, 2025 -

Koons White Marsh Chevrolet responded

Thank you for calling out our service writer's communication. I also hear your concerns about the unresolved electronic issue and the coverage determination on the armrest. I'd like to personally review the diagnosis notes and warranty path with you so we can align on next steps. Please feel free to reach out to me directly. Best, Christian Stark Customer Relations Manager christian.stark@koons.com 410-931-8600 Ext. 27145

October 03, 2025

Tim was amazing to work with! He and everyone at Koons White Marsh Chevrolet made the process of buying my first car super easy! Flew in from Virginia Beach and couldn’t be happie More

by kslaw99
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 06, 2025 -

Koons White Marsh Chevrolet responded

Thank you for choosing Koons White Marsh Chevrolet, and for sharing your five-star experience with Tim and the team. We hope you love your new car! Drive safely!

October 03, 2025

I experienced a minor service issue, the Service Manager stepped in and resolved the issue right away. Everything worked out well. More

by arodriguez1729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hasselberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Koons White Marsh Chevrolet responded

Thank you for your feedback! We’re glad we could resolve everything promptly for you. We hope to serve you again at Koons White Marsh Chevrolet.

October 03, 2025

They were all very helpful and easy to work with! Highly recommend this dealership for anyone looking for a new or used vehicle! More

by thaskin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Strozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Oct 06, 2025 -

Koons White Marsh Chevrolet responded

Thank you for the recommendation! We're glad you had an easy experience at Koons White Marsh Chevrolet. Safe travels in your new ride!

October 02, 2025

Good efficient and pleasant people to work with ! Will use again next time for tires ! More

by thomasstansbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Koons White Marsh Chevrolet responded

It was our pleasure to assist you here at Koons White Marsh Chevrolet, and we look forward to the next time!

October 02, 2025

Everyone is very nice but we had or take our car back 2 additional times which wastes our time and gas. Hopefully this 3rd time will actually fix the issue with the brakes. The stabilizer is not a good i More

by Knpharc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

Koons White Marsh Chevrolet responded

Thank you for the detailed feedback. I understand the impact of multiple return visits and your notes on the brake concern and stabilizer. I'd like to directly discuss your visit and next steps with you to ensure we're aligned on what you're experiencing. Please feel free to contact me at your convenience. Best, Christian Stark Customer Relations Manager christian.stark@koons.com 410-931-8600 Ext. 27145

October 02, 2025

I was kept well informed! Promptly returned messages. Friendly, polite, helpful, and respectful. Knowledgeable with the warranty plan More

by SHAWN123069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Koons White Marsh Chevrolet responded

We are thrilled to hear about your smooth experience at Koons White Marsh Chevrolet! Keeping you informed and at ease is our top priority. Safe travels!

October 02, 2025

Everyone was friendly and well informed. Scheduling the appointment was easy as well as making a change in the time. The truck was ready when promised. Great job all around. More

by unclejordo
Recommend Dealer
Yes
Employees Worked With
Nick Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Koons White Marsh Chevrolet responded

Thanks for the awesome feedback! It's great to hear our team made the experience seamless. Safe travels from all of us at Koons White Marsh Chevrolet!

October 02, 2025

Brandon was great explaining the stuff, completing the process faster and smoother. It was a pleasant buying experience. More

by Ramya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Strozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Behr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Koons White Marsh Chevrolet responded

Hi Ramya, we're glad to hear Brandon made everything clear and smooth at Koons White Marsh Chevrolet. We hope you're enjoying your new car!

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